Kindness is Part of the Job

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I knocked on the door of a stay but there was no answer so I opened the door and heard someone talking. I called out and no response so I shut the door and went on to the next room. On my return to the room the party did come to the door and it was a frail old woman. She wanted the bed changed and while I worked she talked, I listened. I realized quickly she had hearing difficulties so when I spoke to her I made sure I was looking at her. Being kind doesn't take that much effort and I made an old woman who was alone happy for the time I was there. I don't know if I'll have her room again tomorrow but I would be pleased to do just what I did today. Be kind and listen.