Memories Of A Nightmare Journey

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By Anna
@LadyDuck (459212)
Switzerland
September 10, 2016 10:30am CST
This happened before the age of the Internet. From France, we booked a Hotel in Atlanta, through their European phone line. The day of the departure, the first problems started at the airport. Instead that the usual flight from Nice (France) to New York, then Atlanta, we had to board the flight to Brussels and there change to Atlanta. The flight to Atlanta was a crowded flight and the kid, just behind us, cried from the moment we boarded until we arrived. We arrived in Atlanta around midnight, four hours after the schedule. It rained, it poured and it was cold. I destroyed my shoes in the rain, while we got our rented car, but we finally entered the freeway to reach our hotel. (We knew where it was, because we already went there the year before.) When first we did not see the hotel, we thought we took the wrong exit. We made another turn, nothing. Tried another couple of times and finally found a phone and called to inquire. Bad news! The hotel, that their European headquarter had booked, has been demolished so we had no room where to spend the night. That was the start of a nightmare night. I cannot remember how many hotels we visited, there was a convention and no rooms available. Finally, after a couple of hours, I found the last available room at a nice Holiday Inn not far from the freeway, even if not too close to the town. This is a trip that I will never forget. Have you ever experienced such a bad hotel booking malfunction?
65 people like this
66 responses
@Hatley (163781)
• Garden Grove, California
10 Sep 16
I imagine most of us have had similar trips me I have not as im stuck in a retirement center and use a walker, and no travel money lol.
9 people like this
@LadyDuck (459212)
• Switzerland
10 Sep 16
We do not travel anymore. Before we traveled due to my husband job. Now we are retired, traveling is too expensive.
8 people like this
@Hatley (163781)
• Garden Grove, California
10 Sep 16
@LadyDuck yes I have seen some of the prices scary
6 people like this
• Laguna Woods, California
11 Sep 16
@LadyDuck - My husband and I mostly travel within driving distance of our home or we fly to see our children. I agree that traveling a lot, just for fun, is very expensive!
4 people like this
@JudyEv (326139)
• Rockingham, Australia
11 Sep 16
What a dreadful start to a trip! It seems it was a nightmare from start to finish or at least for quite some hours.
8 people like this
@jayaramas (1353)
• Bangalore, India
11 Sep 16
was it a bad planning?
3 people like this
@LadyDuck (459212)
• Switzerland
11 Sep 16
From the moment we put our feet in the airport it has been a nightmare. Only the morning after we felt good enough to appreciate the start of a new day. After a bad start, the rest of the trip went well.
6 people like this
@LadyDuck (459212)
• Switzerland
11 Sep 16
@jayaramas NO it was not bad planning it was bad, VERY BAD, customer service.
6 people like this
@much2say (53944)
• Los Angeles, California
10 Sep 16
Demolished . Oh my gosh, I would be so livid! Thank goodness you found a place eventually . . . I hope you were able to get some new shoes too! We never do any far distant travelling . . . so before the age of the internet, we used to call the hotels directly to do any booking . . . they existed, but sometimes we took our chances without knowing much about the hotel/area!
7 people like this
@much2say (53944)
• Los Angeles, California
11 Sep 16
@LadyDuck That is a lot of time and distance to come only to find that what's supposed to be there ISN'T there! There were no smartphones back then either - so making the calls or researching places was not so easy I'm sure (I suppose it really was faster to just visit various hotels til you could find one!)
3 people like this
@LadyDuck (459212)
• Switzerland
10 Sep 16
We were livid, after a 12 hours flight, another hour spent to pass the immigration discovering that the hotel did not exist was really frustrating.
6 people like this
@ramapo17 (30441)
• Melbourne, Florida
11 Sep 16
@much2say It is scary not knowing anything about the hotels. I hate going to them anyway as I don't like sleeping in a bed that others slept in or use showers other people I don't know use. I drive my husband crazy.
4 people like this
@silvermist (19702)
• India
10 Sep 16
@LadyDuck That was one scary experience.Imagine on a rainy night,in a new place. and the hotel where you were supposed to stay is not there!
5 people like this
@silvermist (19702)
• India
11 Sep 16
@LadyDuck If you were a short story writer,you could have written a good story on that.
2 people like this
@LadyDuck (459212)
• Switzerland
11 Sep 16
@silvermist Yes surely I would because I did not mention all the details. I still remember that the morning after was St. Patrick's day and we had a wonderful breakfast and then we went out to assist to the parade.
2 people like this
@LadyDuck (459212)
• Switzerland
10 Sep 16
It was horrible, I was all wet, my shoes destroyed and we had nowhere where to go to sleep. It's a night that I will never forget.
4 people like this
@BelleStarr (61047)
• United States
10 Sep 16
Yes I have but not in many years, these days we can check things so much easier. we got to the airport in Munich to fly home and there was no flight, we had been sold a flight that didn't fly in the winter. Wee ended up having to fly to Washington DC and then on to New York. But first they wanted us to take the train to Frankfurt and I refused. Their error, they needed to fix it
5 people like this
@LadyDuck (459212)
• Switzerland
11 Sep 16
We had several flights canceled during the years. Delta always took care to book another flight and to send us to the right destination. Of course most of the times with many hours delay and the luggage that arrived a couple of days later.
2 people like this
@LadyDuck (459212)
• Switzerland
11 Sep 16
@MALUSE Taxis are expensive in most countries of the world, but at least he was able not to spend a night at the train station, that is not a pleasant option.
2 people like this
@MALUSE (69409)
• Germany
11 Sep 16
@BelleStarr Once my husband stranded in Munich. He had come by train from Italy. The train was delayed so much that there was no train connection for him any more. There was not one free bed in Munich to be had because it was the time of the Oktoberfest. He took a taxt to Augsburg, the next biggest city, one hour away, where there was no free bed, either. In the end, he landed in a small village and had spent a lot of money on the taxi fare. Luckily, he had enough money with him. Otherwise he would have had to spend the night in the waiting room of the train station.
3 people like this
@msiduri (5687)
• United States
10 Sep 16
That's got to be one of the worst travel stories I've heard for a long, long time. Been to Atlanta lately?
7 people like this
@LadyDuck (459212)
• Switzerland
10 Sep 16
We went to Atlanta several times, but I called directly the Holiday Inn that "saved" us that night.
2 people like this
@LadyDuck (459212)
• Switzerland
10 Sep 16
@msiduri We wrote to the Management, both in Europe and in the United States. I am glad that I had the confirmation voucher in my hands, because they said it was impossible.
3 people like this
@msiduri (5687)
• United States
10 Sep 16
@LadyDuck I can't say that I blame you. And I hope you called the people who booked you into the demolished hotel and left them with their ears ringing. What a horrible thing to do—leave you stranded in a foreign country with no place to go.
4 people like this
@louievill (28851)
• Philippines
10 Sep 16
That's terrible, being exposed on the streets with no where to go in a foreign land is a horrible experience.
4 people like this
@louievill (28851)
• Philippines
10 Sep 16
@LadyDuck did you sue them? Good thing you were in Europe, would have been more dangerous of you were in some parts of Asia, some parts but not all
4 people like this
@LadyDuck (459212)
• Switzerland
10 Sep 16
@louievill We did not sue them. We wrote to the Management and they send us a 500$ card to use in one of their hotels or restaurants. It was not enough, but we were so tired and busy that we did not want to have other problems.
1 person likes this
@LadyDuck (459212)
• Switzerland
10 Sep 16
Yes it was and it poured and we almost could not see the road and the calling center of the hotel did nothing to help us. I was disgusted.
4 people like this
@jstory07 (134645)
• Roseburg, Oregon
10 Sep 16
We did when we were looking for a motel that took cat on the way to Oregon. Finally we were so tired that we checked in one and hid the cat and slept all night and no one knew we had the cat and we left.
5 people like this
@jayaramas (1353)
• Bangalore, India
11 Sep 16
cat hide out
1 person likes this
@LadyDuck (459212)
• Switzerland
10 Sep 16
At least you found a place where to stay. For a moment we thought that we would have spent the night in the rented car.
3 people like this
@Juliaacv (48571)
• Canada
10 Sep 16
No, we've never had any issues with any bookings that we've made. Glad that you found a place in the end here.
4 people like this
@LadyDuck (459212)
• Switzerland
11 Sep 16
We found the hotel room because just a few minutes before someone canceled because he lost his plane. I thanked my Guardian Angel.
2 people like this
@amadeo (111948)
• United States
10 Sep 16
Not yet.A lesson learned here?
5 people like this
@LadyDuck (459212)
• Switzerland
10 Sep 16
After that experience I always called the hotel the day before our departure to be sure that everything was fine. Internet was welcome.
3 people like this
@amnabas (13742)
• Karachi, Pakistan
10 Sep 16
Ohhh some incidents are unforgettable experiences.
4 people like this
@LadyDuck (459212)
• Switzerland
11 Sep 16
You are right, there are things that you will never forget.
1 person likes this
@DianneN (247219)
• United States
10 Sep 16
Yikes! That certainly was a nightmare of a trip. We've had a few ourselves.
4 people like this
@LadyDuck (459212)
• Switzerland
11 Sep 16
I think that when you travel a lot sooner or later you have problems. I did my best to check everything, but in the past, without Internet, it was not always possible.
2 people like this
@LadyDuck (459212)
• Switzerland
11 Sep 16
@DianneN So true, we were blocked hours in New York due to a snow storms a few days before Christmas.
2 people like this
@DianneN (247219)
• United States
11 Sep 16
@LadyDuck Even with the Internet, things happen. We had a two hour delay in Madrid due to a coating of snow on the runway. They didn't know what to do with it!
2 people like this
@just4him (307132)
• Green Bay, Wisconsin
11 Sep 16
I'm sorry you had such a nightmare of your trip to Atlanta. I've not encountered anything like that.
5 people like this
@LadyDuck (459212)
• Switzerland
11 Sep 16
It was a horrible night, I have never seen so much rain in all my life. You can imagine how well we felt when we finally were able to close our hotel door.
2 people like this
@LadyDuck (459212)
• Switzerland
14 Sep 16
@ramapo17 I rushed under the shower and stayed there half an hour to warm a bit and feel finally clean.
2 people like this
@ramapo17 (30441)
• Melbourne, Florida
13 Sep 16
@LadyDuck I bet you just collapsed.
2 people like this
@miniam (9154)
• Bern, Switzerland
10 Sep 16
That was sure a holiday to remember for all thze wrong reasons.I`ve had a few such misfortunes in vacations.
4 people like this
@LadyDuck (459212)
• Switzerland
11 Sep 16
The European customer center said that the US did not inform them that the hotel was thrown down. This is ridiculous. The booked hotel must send a confirmation with a booking number. Someone did a very bad job there.
2 people like this
@LadyDuck (459212)
• Switzerland
11 Sep 16
@miniam Yes, from the US management, we got several vouchers for a total of 500$ to spend int heir hotels and restaurants. We used them in the restaurants, because I did not trust them anymore to book a hotel from Europe.
2 people like this
@miniam (9154)
• Bern, Switzerland
11 Sep 16
@LadyDuck Did you get any apology and compensation?
2 people like this
• Valdosta, Georgia
11 Sep 16
Oh goodness that sounds terrible! I have never had a booking nightmare like that. I'm glad you found a hotel to stay in though.
3 people like this
@LadyDuck (459212)
• Switzerland
11 Sep 16
At a certain moment of the night I was almost sure we had to sleep in the car and wait for the new day. It was a miracle to find one.
2 people like this
@Hate2Iron (15730)
• Canada
10 Sep 16
How sad for you... I don't know if I would have ever left the house again after that. As for bad bookings... can't think of any!
4 people like this
@LadyDuck (459212)
• Switzerland
11 Sep 16
Most of the time, we did not travel for pleasure, but for business. We had several problems during the year, but this one was the worst.
1 person likes this
@Inlemay (17714)
• South Africa
10 Sep 16
there have been a few, but never one we couldn't get ourselves sorted out
3 people like this
@LadyDuck (459212)
• Switzerland
11 Sep 16
We were always able to fix the problems, even this time we did, but we were livid with the Ramada reservation center. From that day we never booked again their hotels.
2 people like this
@xFiacre (12633)
• Ireland
10 Sep 16
@ladyduck That really is the stuff that nightmares are made of. For me the worst part would be that screaming child - I can cope with no hotel in a wet, cold city, but a screaming child is something else!
3 people like this
@LadyDuck (459212)
• Switzerland
10 Sep 16
Thinking about that day, the screaming child was what spoiled our entire journey. I have seen one hostess (who tried to nap) crying. I felt like I would have killed him.
2 people like this
@LadyDuck (459212)
• Switzerland
11 Sep 16
@ramapo17 I remember that even the hostess yelled to the kid at to his mother, but she did nothing. Tat kid was horrible.
1 person likes this
@ramapo17 (30441)
• Melbourne, Florida
11 Sep 16
@Fiacre I had a child lean over the seat in the plane and sneeze all over me and the parents never did or said anything to me. I yelled at the kid.
1 person likes this
@BettyB (4117)
• Summerville, South Carolina
10 Sep 16
When we book in advance, we usually get what we expected. However, we frequently take car trips and don't know how far we'll go any particular day. Then we count on finding a room where ever we end up stopping. That works, most of the time but there have been exceptions. Conventions, weddings, car races.... When all the hotels are booked, we have to keep going. I wouldn't want to arrive after a long flight and find that I had no were to stay. I understand why you called it a nightmare night.
3 people like this
@LadyDuck (459212)
• Switzerland
11 Sep 16
We had booked the hotel at least 3 weeks in advance and for what we knew later the hotel was already thrown down. I cannot understand how was it possible that they confirmed the availability of the room and sent us the confirmation voucher.
1 person likes this
@ramapo17 (30441)
• Melbourne, Florida
19 Sep 16
@BettyB We had that happen to us last year when we were returning to Florida from New Jersey. We had our 15 year old grandson with us too and we could not get a hotel. We finally did after checking about 8 different ones. There were weddings and conventions going on.
1 person likes this
@responsiveme (22926)
• India
10 Sep 16
yes we did once and the hotel we had booked turned out to be a seedy place...thankfully we got a good place soon afterwards.
3 people like this
@LadyDuck (459212)
• Switzerland
11 Sep 16
We finally stayed at the Holiday Inn because we had a nice room and the hotel was in a good location, near the freeway.
2 people like this
@LadyDuck (459212)
• Switzerland
15 Sep 16
@ChesneyM We had not paid in advance for the hotel, but we received a compensation for all the problems that their mistake caused to us.
1 person likes this
@LadyDuck (459212)
• Switzerland
15 Sep 16
@ChesneyM No, nothing could compensate but at least we had some money to spend, finally we were lucky to find a nice room.
1 person likes this