Your Connection is Not Private?

@maezee (41997)
United States
January 30, 2017 4:07pm CST
Weird. Any techies out there that can help me trouble shoot with this? I have an older laptop that runs on Windows XP (Yes, I know, practically ancient, but I love this thing!) and I feel like I was having this issue a while ago and now it re-surfaced. But I can't remember what the solution was. I can visit many of my "regular" sites - MyLot, Yahoo, Gmail, Outlook, Opinion Outpost, Paypal...But then there are many others - INCLUDING Google (!) that whenever I go to visit those pages, a blank screen comes up saying "Your Connection is not Private." Well, it's a wi-fi connection.... So I guess it wouldn't be private. Lol. I have no idea. It makes Googling the trouble-shooting difficult. Have you ever had this screen come up? I was thinking - maybe could it be time to update my Google Chrome version? Would that cause it? Any advice surely appreciated. Hope everyone is having a fantastic Monday!
1 person likes this
1 response
@owlwings (43915)
• Cambridge, England
31 Jan 17
This error happens when your browser can't verify an SSL certificate for some reason. There's a detailed explanation of how to fix it here. You might want to use another browser to open and read it because the site is a 'secure' one (with an 'https' at the beginning, though I took out the 's' when pasting the link).
Fix Your Connection Is Not Private error in Google Chrome. A useful guide to learn how to fix this ssl error on Google Chrome.
@maezee (41997)
• United States
31 Jan 17
Wow. You are awesome thank you. I noticed a while back that my computer does not seem to keep the current date. Its somewhere back in 2015 so that will be the first thing I try. Thank you!!
2 people like this
@owlwings (43915)
• Cambridge, England
31 Jan 17
@maezee You probably need to replace the small button battery which maintains things like the internal clock and the settings for start-up. These batteries last for a long time - 5 years or so - but they eventually need replacing. If you have a desktop PC, you will need to remove the cover to have access to the motherboard. Somewhere on the motherboard you should find a clip which holds a small, round, silver button cell. You just need to prize it out carefully and replace it (making sure that you replace it the right way round, of course). Much the same applies to laptops. On the underside of the laptop there will be a small hatch secured by a screw. Under this is a similar small button cell in a clip.