Error, contact support

By Manuela Lopes

@nela13 (55761)

Portugal

February 12, 2019 1:07pm CST

Yesterday it happened in 3 or 4 comments but today it is happening with more frequency, when I try to make a comment I receive this message: "Error: Error: error If this keeps occurring, contact support." Am I doing something wrong? Or has it to do with our internet connection? Is this happening to anyone else?

19 people like this

20 responses

Just an Ordinary Owl?

@owlwings (43915)

• Cambridge, England

12 Feb 19

This is sometimes a fault to do with the myLot server but very often it's more likely to be due to a slow or noisy connection at your end. Usually it sorts itself out within an hour or so, so it's really not worth contacting @myLotBugs about it.

5 people like this

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@Hannihar (129617)

• Israel

13 Feb 19

@owlwings I hope it is fine now. I got it but I think my modem or router we call it was acting up.

1 person likes this

@nela13 (55761)

• Portugal

12 Feb 19

Yes, usually after a few attempts I can post my comment.

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@jvicentevalera (13671)

• Santiago, Chile

12 Feb 19

maybe it is a current bug but it has not happened to me today. If it keeps happening, try to refresh the page. Otherwise try to contact support. I hope it does not happen again today! :/

3 people like this

@nela13 (55761)

• Portugal

12 Feb 19

It keeps happening today, It could be the server but also our internet connection.i have just had problems to post this comment.

1 person likes this

@jvicentevalera (13671)

• Santiago, Chile

13 Feb 19

@nela13 I guess that is the answer then. I wonder does that "error, contact support" notification shows up in red color? It has happened to me before but it is in red color, and it was indeed my internet connection, which was annoying!

1 person likes this

@nela13 (55761)

• Portugal

13 Feb 19

@jvicentevalera yes, it is in red color.

1 person likes this

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@snowy22315 (170756)

• United States

12 Feb 19

I get that sometimes, but it is usually my stupid internet set up.

3 people like this

@nela13 (55761)

• Portugal

12 Feb 19

Yes, It seems It has to do with our internet connection.

1 person likes this

Margaret Mwangi

@Missmwngi (12926)

• Nairobi, Kenya

12 Feb 19

The same happened to me yesterday and today as well. I almost thought my internet is slow.

3 people like this

@nela13 (55761)

• Portugal

12 Feb 19

Yeah, It could be our internet connection.

@DianneN (247219)

• United States

12 Feb 19

It hasn’t happened to me, but I’ve been off and on.

3 people like this

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@DianneN (247219)

• United States

13 Feb 19

@nela13 No, but I've had other problems here such as slowness and loading photos.

1 person likes this

@nela13 (55761)

• Portugal

12 Feb 19

Really? Have you never had this problem?

1 person likes this

@nela13 (55761)

• Portugal

13 Feb 19

@DianneN I have that too.

1 person likes this

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@CarolDM (203451)

• Nashville, Tennessee

12 Feb 19

No problem so far.

3 people like this

@nela13 (55761)

• Portugal

12 Feb 19

Do you mean today or You never had this problem?

1 person likes this

@nela13 (55761)

• Portugal

12 Feb 19

@CarolDM A that Is good

I have just had problems to post this answer.

1 person likes this

@CarolDM (203451)

• Nashville, Tennessee

12 Feb 19

@nela13 Never.

1 person likes this

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@Hate2Iron (15730)

• Canada

12 Feb 19

Maybe it's cleared up... everything is working fine or me!!

3 people like this

@nela13 (55761)

• Portugal

12 Feb 19

It Is not solved yet, I am having problems to post my answers in this discussion.

@LadyDuck (459718)

• Switzerland

13 Feb 19

It happened to me several times yesterday and this morning. I think that myLot has a slow server.

2 people like this

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@LadyDuck (459718)

• Switzerland

13 Feb 19

@nela13 It happened again a few minutes ago.

1 person likes this

@nela13 (55761)

• Portugal

13 Feb 19

@LadyDuck I think it is the server.

1 person likes this

@nela13 (55761)

• Portugal

13 Feb 19

In these last two days it has happened to me several times a day

1 person likes this

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@Hannihar (129617)

• Israel

13 Feb 19

@nela13 No you are not doing anything wrong. I got those too. I have an idea. If you are using a computer then turn it off and turn it back on and see if that helps.

2 people like this

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@Hannihar (129617)

• Israel

14 Feb 19

@nela13 I use a destop computer so that is what I did. I am not sure what you can do then.

1 person likes this

@nela13 (55761)

• Portugal

14 Feb 19

@Hannihar I think it is a problem with Mylot server. Today is working perfectly.

1 person likes this

@nela13 (55761)

• Portugal

13 Feb 19

Restart the computer? Usually I use iPad, I think It Is a mix of Mylot server and our internet connection.

1 person likes this

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Courtney Dutton

@MommyOfEli2013 (82206)

• Rupert, Idaho

12 Feb 19

I got it once or twice yesterday but for me it was actually because our net dropped when I was sending the comment.

2 people like this

@nela13 (55761)

• Portugal

12 Feb 19

So in your case It was the internet that failed.

1 person likes this

@nela13 (55761)

• Portugal

12 Feb 19

@MommyOfEli2013 today It Is happening quite frequently.

1 person likes this

Courtney Dutton

@MommyOfEli2013 (82206)

• Rupert, Idaho

12 Feb 19

@nela13 Yes, that was my issue! Otherwise I've had no issues!

1 person likes this

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@WiseGhots (14607)

•

13 Feb 19

I hate when this happens!

2 people like this

@nela13 (55761)

• Portugal

13 Feb 19

Lately is very frequent

1 person likes this

@Sheali (7461)

• India

12 Feb 19

Yes.. It happened to me.. It is the internet connection.. I refreshed the page

2 people like this

Just an Ordinary Owl?

@owlwings (43915)

• Cambridge, England

12 Feb 19

@myklj999 Although it can often be a server error, the same message can appear if your connection is slow or jittery for some reason.

2 people like this

@nela13 (55761)

• Portugal

12 Feb 19

I use to refresh the page as well, It seems It can be our internet connection.

@Sheali (7461)

• India

13 Feb 19

@myklj999 Ok actually there are times when I just refresh and can post the same response.. So, I thought it was my connection

1 person likes this

@newmary201 (383)

•

13 Feb 19

It's the internet connection when it is working slow. It happened to me sometimes. But I'm thinking of the site too.

2 people like this

@nela13 (55761)

• Portugal

13 Feb 19

It seems It Can be both, the server and the internet connection.

@LowRiderX (22907)

• Serbia

13 Feb 19

I do not think I did this problem,I was very active to hundred sides.I would probably notice

2 people like this

@nela13 (55761)

• Portugal

13 Feb 19

It is only here in mylot.

1 person likes this

@nela13 (55761)

• Portugal

13 Feb 19

@LowRiderX good that It Is working well. Hope they solve this soon.

1 person likes this

@LowRiderX (22907)

• Serbia

13 Feb 19

@nela13 Yes I understand you,but I didn't notice..

1 person likes this

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@GreatMartin (23675)

• Ft. Lauderdale, Florida

12 Feb 19

Nothing with me!

2 people like this

@nela13 (55761)

• Portugal

12 Feb 19

That is great

@amadeo (111948)

• United States

12 Feb 19

never had this happen to me.Not sure why there.

2 people like this

@nela13 (55761)

• Portugal

12 Feb 19

Maybe You have a good internet connection.

@mom210 (9041)

• United States

13 Feb 19

I think it happens from time to time. You are not doing anything wrong.

2 people like this

@nela13 (55761)

• Portugal

13 Feb 19

Yes, It seems to be a general problem here.

1 person likes this

Valerie J. Routhieaux

@just4him (307684)

• Green Bay, Wisconsin

12 Feb 19

I had it happen once today, and once a couple of days ago. I think it's the Internet in general. I know mine is slow today.

2 people like this

@nela13 (55761)

• Portugal

12 Feb 19

I suppose It has to do with our internet connection.

1 person likes this

@JudyEv (326431)

• Rockingham, Australia

12 Feb 19

Sometimes just refreshing the page helps. It happens to me if the internet speed is slow.

2 people like this

@nela13 (55761)

• Portugal

12 Feb 19

Yes, It seems our internet connection may cause this problem.

@florelway (23159)

• Cagayan De Oro, Philippines

13 Feb 19

It happened to me several times the past few days, I did not contact support I only waited for a while then post again.

2 people like this

@nela13 (55761)

• Portugal

13 Feb 19

That is what I am doing as well.

1 person likes this