Do You Have Any Restaurants-From-Hell Experiences To Share Here?

Anderson, Indiana
January 7, 2009 12:49pm CST
I've been entertaining myself reading reviews of the notorious Rainforest Cafe chain. The one and two star reviews--and there are a whole slew of them--are a hoot. I think that lone-star reviews of just about anything are usually fun to read, but we're going to concentrate on restaurants in this discussion thread. As I said, Rainforest Cafe sounds as if it should be called the Run Forest Run Cafe, and I don't feel as if I have to try it for myself to make up my mind. So, share your restaurant nightmares with me. Describe them in amusing ways! I think you know what I mean. Describe the nasty food, grouchy waitstaff, noise factor, dirt factor, dumber-than-a-box-of-rocks responses to requests and/or complaints. You don't have to name the restaurant (though you can if you wish)--just describe whatever it is about the place that makes you want to tear out your hair and scream... NEVER AGAIN!!!
7 responses
@irishidid (8687)
• United States
7 Jan 09
There was a small restaurant close by that was called BLD. Just the initials nothing else. We soon began to call it "Bad Luck Diner". The food was good with generous portions and you knew they took care to make sure everything with at its best. The problem was the vacuum cleaner that would come roaring past your booth and the waitress who pushed it under the table making you lift your feet. You didn't dare let a crumb fall to the floor lest she see it and grab the roaring monster. I drive by BLD almost every day taking my son to work. It's now a BBQ place. I'm afraid to go there. No telling what they'd pull out if I accidentally dropped some sauce on the floor.
1 person likes this
• Anderson, Indiana
7 Jan 09
Other than going overboard with their roaring monster, this sounded like a pretty decent place. The noise factor (and, when it was your crumbs, the lift-your-legs factor) seems to be the worst thing about that restaurant. However, I think that the atmosphere of a place is pretty important--and excess noise can make an otherwise great meal go down in point value.
@irishidid (8687)
• United States
7 Jan 09
If it had been a rare thing that would have been different. It seemed no matter what time of the day we went it was always the same. I could have understood if it was nearing closing time but not in the middle of the day.
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• Anderson, Indiana
7 Jan 09
Yes, it might have been more excusable if the place were about to close for the night. For touch-up cleaning, they should have considered using something less noisy--like a non-powered rolling sweeper. Furthermore, they should have possibly waited for you to leave instead of expecting you to lift you feet while eating there.
@LaurenInLA (2270)
• United States
7 Jan 09
I don't eat out a lot and that's principally because I worked as a waitress when I was in college and I saw way too much. The restaurant that I worked at was on the lake and I recall going into the storage room one night and rats were running across the potatoes. I called it to the attention of the Chef and was advised that the health department allowed a certain number of rodents and bugs because it was difficult to keep them away from food. Not sure if that's true or not but it was the last time that I ate a potato at work. Here's another story. One of my co-workers waited on a customer who ordered spaghetti. When it was served, the customer complained that it was too watery. My co-worker took it back to the kitchen and they threw the entire plate of pasta into a dirty kitchen towel and squeezed the water out of it. The cook then put the pasta back into the bowl and poured more sauce onto the top. Now, do you see why I don't eat out often??????
1 person likes this
• Anderson, Indiana
7 Jan 09
UGH! I don't think that too many restaurants would be allowed to get away with those kinds of things. You should have made an anonymous call to the Board of Health, as customers were being deceived bigtime and having their health put in danger. Was the chef the owner or an employee. It might have been interesting if you found out the name of the owner and called him/her up to let him/her know what you'd observed the employees doing.
• Anderson, Indiana
7 Jan 09
No wonder that location is no longer open. Clowns like your co-workers probably eventually made someone sick, and the Board of Health either shut down the place or else it got a bad reputation and began losing too many customers. Of course, it has turned you off to eating out, period. This is a symptom of a larger problem--apathy in the workplace. That is, getting away with doing a little as possible to get your paycheck. There are other forms of apathy in the workplace as well that's done by customers such as buying something you have no intention of keeping and, after you've used it, bringing it back with some damage you've inflicted on it so that they would have to take it back and give you your money,. AND...apathy in the workplace is part of a bigger problem: lack of empathy. Lack of walking in the shoes of the business owner who hired you/provided you a place to work/shop/eat but has invested in said business and is being hurt by this kind of dishonesty. If we got back to thinking about how our actions affect others and really caring about this--to think about how you or I would feel if the shoe were on the other foot--there would be more employees working in a dedicated way beyond simply being halfway (or less) there to collect whole paychecks.
• United States
7 Jan 09
The Chef was an employee. It was a regional restaurant chain that is still in business although the location that I worked at is no longer open. I was still too young, dumb and naive to have even thought about calling the Board of Health at the time. Certainly taught me a lesson though about eating food when I can't see how it was being prepared!
1 person likes this
@Fortunata (1135)
• United States
7 Jan 09
I remember a few years ago going with my sister-in-law and my brother to a restaurant in Colorado-Marie Callendar's. What a horrible nightmare that was! We waited 2 hours to be served. I kept wanting to leave, but my sister in law was determined to get served. She resorted to yelling and whistling at the bus-boys,"Yo! Get me a waiter or waitress!" Of course they ignored her. I looked around the restaurant and noticed some waitresses and waiters standing around, chatting. It wouldn't have bothered me too much, except that the restaurant wasn't busy, and it was mid afternoon. Other people were being seated and served, except us. Finally, a waitress came over and took our orders. In between gum chomps, she asked each of us what we wanted. I didn't really care for what was on the menu, so I ordered a sandwich and a side of fries. Again, a long wait for the food to arrive. At one point I had to use the restaurant. My sister in law followed me, and on the way in the restroom we passd the gaggle of wait-staff chatting and joking to each other. Shaking my head, I went in. And discovered there were no paper products in the restroom. And it was so filthy it stunk. That was kinda the last straw for me. We went back to our table, and my sister in law started saying in a yelling voice, "What does somebody have to do to get served in here?" Eventually the food came, and it was terrible. My sister in law kept asking my brother, "Is your food okay?" Now, my sister in law hates cold food. She kept sending her food back to be heated up. Now it turns out that in her family they like to complain in restaurants, even if it's made up. I'd heard her brag about what her father used to do. Most people would have just left the restaurant and just chalked it up to a bad experience, but not my sister in law. She found the phone number of the ceo of Marie Callendar's and unloaded on him. The result was, we got free vouchers for Marie Callendar's. "Can't we just go to Burger King?" I whined as we pulled up to the restaurant. My brother gave me resigned look over his shoulder as he followed his wife inside, sighing. It was creepy when we went in-it's as though they were expecting us. Again, there was a gaggle of wait-staff standing around, and they stared at us intently. Oh-oh, I thought, wondering how much spittle was going to be on my food. After we were seated, this hispanic gentleman in a black vest came out, and went to our table. His name tag read Jesus. "Are you Gee-susss?" my sister in law shouted. I wanted to dive under the table, and crawl out of the restaurant. My brother winced, his face turning red. The man smiled, and said he was the manager. He said he just wanted to make sure our food and service were okay. I don't think I ever ate so fast in my life. I just wanted to get out of there. But no!! My sister in law wants to order pie. So, we all have pie. Even now when I hear the name Marie Callendar I cringe.
• Anderson, Indiana
7 Jan 09
Could it be that your sister-in-law was such a frequent--and unwelcome--visitor there that the staff would say to each other: "Uh-Oh! Here comes trouble! We can stand around, blabber, and ignore them in hopes that they'll leave!" Then, another one of the staff would ask around until he or she found volunteers who had eaten something on the order of cabbage or saurkraut. That person would be in charge of taking a big, stinky crap in the toilet--and to be sure to take out all of the paper products before exiting. So, they would be ready for your sister-in-law. But she has such a great amount of tenacity that she was going to stay in her booth like a snapping turtle latched onto skin and waiting for the next thunderstorm. You know something? You have the potential for a short film in this story!
@gracie04 (4549)
• Philippines
8 Jan 09
Yeah.. Hubby and I visited a newly opened restaurant in our place.. i was so excited to try it out since it's only a few blocks away from our condo.. we went there and ordered for hamburgers, grilled steak and mashed potatoes.. okay, we waited for an hour or so only to find out that the food wasn't appetizing at all.. yay! it was such a waste of time! and yes, the servants weren't approachable to their clients, grr! i swore myself never to visit the restaurant again!
• Anderson, Indiana
8 Jan 09
Perhaps, you might consider giving the place another chance after it's been open for awhile. My folks and I went to this restaurant that had just opened back in 1973. I was staying in a motel at the time while waiting for an apartment to become available, and this was the restaurant in the motel, which was almost brand-new as well. The motel had been around for a few weeks, and the restaurant had just opened that very day. We ordered their homemade vegetable soup and either club sandwiches or grilled cheese sandwiches. I can't remember which it was, but I know that it was a sandwich where the bread had been toasted, because that was one of the problems--it was burnt! My mom made the remark (just to my dad and me--we probably should have told the people and gotten our money back for our meals) that a two-year-old could have made better soup. The vegetables were limp and mushy, and it tasted as if they had been cooked in greasy mop water. Needless to say, we didn't go back. Ironically, the place was named Tasty World. One day, a friend told me that his co-worker had highly recommended a place to him, so he wanted to try it out and asked me if I'd like to go with him. It turned out to be Tasty World. I wondered how Bob could have told Herbie that this was a great place to eat unless it had improved greatly. I told Herbie that my folks and I had gone there, and it was horrible, but that it might had improved, so I was willing to try it again. Our food was delicious! Herbie and I made that one of our places to eat after that, and I not only went there on my own in the years to come but, also, talked my folks into going with me. It was a great place to stop long after I had graduated from college and had returned home. I continued to eat there until they closed it to convert the space into a free breakfast buffet area for their overnight guests.
@ds6413 (2070)
• United States
7 Jan 09
Hi, I once went to TGIFRiday's.I seen the commercials and thought since I was in the area one was close by I decided to try it out. Big mistake. It took forever to get seated when there were not many people in the restraurant. Second the server did not get the orders correct. I could have understood if the employee was new but I think the person didn't care and was only there for a job. The food was HORRIBLE. With all that happened the manager finally came forward and apologized but we had made up our minds to never return and we have not gone to another TFIFridays since.Their food looks good on their commercials but in real life...not at all.
1 person likes this
• India
7 Jan 09
i dont have any of resturent becouse lake ofmoney actually i m student , i m not having this work to do , in future i would be having so i will take care of everything which i red from here
1 person likes this
• Anderson, Indiana
7 Jan 09
It's nice to have dreams of a future with more money. I have those dreams, too, and what I would spend it on. One thing, of course, would be continuing to help out with Invisible Youth Network. Here's something I've just written about fundraising. Please show it to your friends... http://ajsharesjustbecause.blogspot.com/2009/01/what-if-everybody-did-it.html Here's wishing you a future of some dining out experiences. May most of them be absolutely yummy--but, for those that aren't, may you get a lot of mileage out of them by writing about them and otherwise sharing your memories.
@SeishiroX (1092)
• Philippines
7 Jan 09
Well I've never had a negative experience with restaurants here where I am food-wise, but with regards to the crew, I have had a few. One time I bought a box of pizza at a pizza parlor and the cashier threw the cash (bills) at my face. I don't know if she intended it, but luckily for her I was surprised and wasn't able to speak right away. Hence, her manager beat me to it in reprimanding her or else she would've had a hellish experience from me as well. There was also once that I was carrying an umbrella and was obviously having difficulties lifting the tray and taking it to my table. The cashier wanted to call for someone to assist me but the manager saw me, saw that i was a guy, and said it's okay even though I was clearly having difficulties. These happened at the same pizza parlor, by the way. I wonder why I still visit that abominable place.
• Anderson, Indiana
7 Jan 09
Maybe, you're glutton for punishment--or else you like the pizza a lot and think that the hassle is worth it. Have you ever ordered one kind of pizza and gotten another kind? One thing my mom notices when she goes through a drive-through is that it doesn't matter if the person manning the drive-through repeats the order back to her for the sake of clarity. Even if the person taking orders is crossing all of the tees and dotting all of the eyes, the sacker will often get the thing wrong, and you never know what you'll actually find in your sack when you get it home to eat it.