I could not dial a number out on the motel's room phone.
By cream97
@cream97 (29085)
United States
May 12, 2009 9:06pm CST
Today, the manager came to our room and he told me that the room wasn't paid on yet. I asked him if my husband talked with him yet. And he told me that he does not want to talk, he want the money for the room. He said this in a mean and nasty way. So, he told me to leave the room, he told me to step outside. Well, I told him okay and within 25 minutes, I left the room and walked next door to Ramada Inn. Earlier after he left, I tried to use the phone to dial out and I could not. He had already disconnected the line. Or, he had his employee do it for him. I could not call anyone. I was just about to call my husband at that time, but I could not. I had already called him earlier, and I could not get an answer. So, by the time that I tried to call him back again, the phone was already disconnected. When the manager knocked on our door, I was on the phone with my good friend/cousin by marriage. That was mean for this to happen, what if I needed to call a ride I could not? I understand that he wants us out of the room, but he should at least keep the phone line open so that I could at least make a phone call. I know that I could not dial my husband's cell phone number. But that does not mean that I could not dial a local number. Why is this manager so heartless?
4 responses
@tamarafireheart (15384)
•
13 May 09
Hi cream97,
I just think your hotel manager is very nasty and should not treat people like that, why don't you move somewhere else as he is doing his utmost to be nasty to your family, I wouldn't stay there if it were me.
Tamara
1 person likes this
@carpenter5 (6782)
• United States
13 May 09
This manager sounds like a horrible control freak. How late were you on the rent for the room? I don't understand why he didn't come before 10 oclock in the evening to ask for money. And then to cut your phone off? That's just wrong. I think you need to find someplace else to stay. This place just sounds dangerous.
1 person likes this
@cream97 (29085)
• United States
13 May 09
Hi, the rent was supposed to be paid by 11 a.m that very morning. He came to our room around five in the evening. He then had the phone disconnected, soon as he left. So, I could not dial out at all. The 10 o'clock nighttime, had to do with a couple of weeks ago when my husband was late paying the room. This was another episode that took place.
@ShepherdSpy (8544)
• Omagh, Northern Ireland
14 May 09
How long had you been staying in this place? Were the staff not aware you'd booked the room for a longer stay when you made the reservation or arrived to check in? Were you aware of their check out policy? Was there a communication breakdown that you weren't made aware things weren't right? Working in the Hotel industry myself,check out time on your day of departure is (usually) at the latest by about noon,so that the room can be cleaned and made ready for the next guests at check in time later that afternoon..And those electronic door locks usually won't let you back in again after that time..If it was your intention to remain on there and there was a problem with your payment not being available,(I'm assuming You left a credit card imprint on arrival? had it maxed out?) you and your Husband needed to let the manager or receptionist know before departure time that day,or if he (your Husband) wasn't there to discuss it with you,He should have called You to explain it needed sorting out..You say He has a cellphone..don't you? hadn't you spoken on the phone from the time he left? It was definitely abrupt and rude of the Manager to turn up at the door and insist you Leave then and there,under the circumstances..In my place,if someone is still in the room after check out time,We'll give them a courtesy call as a reminder,and to ask would they like to stay on another day...As You were still able to make use of the room phone talking with Your Cousin until the Manager showed up,at least they hadn't cut off service at check out time..Had you no means of payment with You to continue your stay to save you having to leave? Did you then check in to the Ramada,or have to wait there for Your Husband to get back?
1 person likes this
@angel_of_charm (4133)
• Philippines
18 May 09
i think that's so mean to do..isn't he thinking that if you cant contact your husband then how are you able to tell him about the rent...he cant just do that like that..your so right, he is so heartless..
1 person likes this
