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If you bought a defective product, will you return it? email this discussion to a friend?

myLot reputation of 98/100. Buchi_bulla (2023)   ranked 232 out of 7,351 in shopping3 months ago

Suppose there is a defect in the product that you have bought and you noticed it only after coming home, will you return it? Right from small stuff like coconut, provision to TV and Fridge you may find some defect. I will go to the shop and ask for it whether I get a good product back or not. At least let the shop keeper know about it and let me have a satisfaction of bringing it to his notice. What will be your course of action?

 
 
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tags:  product, return, defective product, shopping, shopping defects
 
1. myLot reputation of 85/100. kling2388 (1513)   ranked 6,518 out of 7,351 in shopping   3 months ago

Yes i will return it. I have read an article about it.

You can demand that the vendor repair the defect at no cost to you, or that you be provided with other, non-defective, merchandise. If a product proves to be defective, the consumer can demand that the vendor repair the defect at his or her own expense. The consumer can also demand to be provided with a new product, as long as it does not incur an unjust expense or other unfair difficulty for the vendor. The main requirement for you to demand either a repair or a new product is that the product’s defectiveness was not caused by you, or circumstances concerning you.

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2. myLot reputation of 97/100. lynnemg (3570)   ranked 415 out of 7,351 in shopping   3 months ago

More often than not, yes, I will return the item and at the very least, ask for an exchange. The way I look at it, I spent the money on the product, I expect it to work when I get it home.

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3. myLot reputation of 92/100. OrangJuice (396)   ranked 1,732 out of 7,351 in shopping   3 months ago

For me, it depends on where I bought it. If I bought it in small boutique, I usually won't, because the owners are always good at quarrel and finally I will be angrier. But I seldom do shopping there, because I know where they purchase those low-quality goods. And they never give you a receipt, too. So it's really hard.

But if I bought it from shopping mall or outlets, I will do, also it seldom happens. But as you see, the reason I buy one thing is I want it and like it. So if in this case, usually, I will just request to change one instead of return.

In another word, to return is always hard and impossible here. If you make it, it usually takes you a lot of time and energy. So I usually don't do this to avoid troubles.

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4. myLot reputation of 98/100. moneymakingtoday (1614)   ranked 1,308 out of 7,351 in shopping   3 months ago

yes, i will return it. they should be aware of that ... who knows, all other items in the store might also be defective and others might also be able to buy it.

even in restaurants, if i notice that something i ate seems to be stale or bad, i tell the waiter so that they will be aware of it. i have done this in the past and the waiter replaced my food.

customers have always the right to complain.

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5. myLot reputation of 97/100. tlb0822 (896)   ranked 337 out of 7,351 in shopping   3 months ago

I would more then likely return it. Espically if it was an expensive item. We work hard for our money, so if I am spending a lot of money on a brand new product, I expect it to be perfect. I wouldn't be rude, but I would tell the shop that the item wasn't what I wanted in retrospect of it being damaged in some way. I don't see anything wrong with taking something back if it is defective.

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6. myLot reputation of 82/100. alexaeluna (122)   ranked 2,934 out of 7,351 in shopping   3 months ago

yes, if i bought a defective product, i will definitely return it. i paid good money for that so it's only fair that they sell me a good product. and also, some stores accept returns and they make it easier for the customers who want to return or exchange any defective product. just make sure you kept the receipts so that it would be a lot easier and faster for you to exchange an item.

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7. jenniely (39)   ranked 6,556 out of 7,351 in shopping   3 months ago

Me I will return it what I know are all stores has numbers of days to be given in replacement of their product if you noticed that there is a defect it's your right to return it and 100% they will replace it.

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8. myLot reputation of 99/100. joannaleed (1260)   ranked 747 out of 7,351 in shopping   3 months ago

Definitely, I will return it. Because I'm buying it to have a new one and a good product and not a defective one, right. Definitely, I should ask for a replacement. I haven't experience buying something that has a defective...maybe soon I will experience it...Have a wonderful day...

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9. myLot reputation of 86/100. reichiru (377)   ranked 922 out of 7,351 in shopping   3 months ago

I would most definitely bring it back to the store immediately after I realize something is wrong with the product I bought, because I did not pay money to use a defective product. It would be in everyone's benefit to return the item, because for you, you will most likely receive an exchange on the same item (except it hopefully won't be a defect this time), and the managers of the store will keep track and have a record of how many defective products they have for consumer and marketing purposes. It really doesn't do anyone any harm to return the product, so in my opinion, why not do so?

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10. myLot reputation of 97/100. williamjisir (12881)   ranked 65 out of 7,351 in shopping   3 months ago

Hello Buchi_bulla. I think that I will surely take it back to the shop where I bought it. I won't be happy if I have got something defective. I am sure that the shop assistant will let me have a change since it is not a perfect product I have paid for.

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