I started as a Customer Service Rep then turned into Technical Support.

I actually manage a call center. I have worked in call centers for about 20 years. It can be boring for the agents or reps since they have to keep saying the same thing over and over again. But - the jobs usually pay ok and you do not need a college degree.

I work at walmart for six years,and I use to work in the deli, and then I moved to the seafood department, after I had been in the seafood department, for a long time after they have had leaders in that department, come and go and I was promised a position of running the seafood department, so they brought another girl into the seafood department, gave the position to her,when I got sick with cancer,I said to myself this is my time to leave and never come back.

Hi Rdsantos,

I was a customer service officer(cso)at call centre before I quited my job and get married.

I worked at two different banks and was under two different department in Singapore.

My first bank job was at OCBC bank as CSO handling housing loan and banking products enquiries.I was there for six months contract.

My second bank job was at DBS bank as CSO handling credit card enquiries.I also have to take up calls for platinum cardholders.
I was there for about two years.

I love being a CSO at call centre,I learnt lot things from my two jobs,interact with diffirent level of people,the most important is I only take to customers over the phone,not face to face.I feel more comfortable to interact with customers over the phone,I solved their problems and sometimes, I need to discuss with other department to get the customer's problem solved.
Frankly speaking, the pay given at call centre is good,with monthly allowances and have lot of benefits given by the bank to their staffs.

I really hope I can go back to the workforce again one day.

I worked in the call center industry for about 7 years. I started as a customer service representative but I realized I like Human Resources better. But the environment is really fun so I sticked in the industry although with a different role.

Call Center -- The Word Gives Me A Dizzy Feeling .. I Remember Around Two Years Back I Was There Picking Up Calls And Solving Problems .. It Is Very Much Easier To Solve Problems Without A Face To Face Interaction .. But I Didn't Like The Atmosphere, It Does Get On You When The Manager Acts As If He Is The Boss .. I Quit The Job After 6 Months As I Felt I Wasn't Suited For The Job .. Maybe, As Soon As I Joined If I Had Become A Manager I Would Have Enjoyed The Job .. But, Sadly That Wasn't The Case, So Bye Bye Call Canter .. Now Am In The Hospitality Industry Which Isn't Really Doing Well, But Any Day Better Than A Call Center .. Do Have A Look At My Profile If You Do Want To Know More About Me .. Thanks ..

Hope u get another good job of ur choice....in india many get employment because of these call centres...boys who have to support their parents & family, see it as a blessing, as the pay is good....Only in the young age anyone can sit up & work the whole night..they should work their way up, & get a good position later..changing of jobs is very commonly seen....

I worked in a call center for AT&T, the long distance phone company for over a year & LOVED my job so very much i would work 18 hour days, 6 days a week.. I absolutly loved talking to the customers, & if it was an upsetting call, i prided myself in being able to bring the escalation down with the customer, & making them very pleased...... i love working in call centers...lori

thats really good to hear that you've become a tech.

for me, i was a tech transported to CS. i hate CS. too many irate people and always on Q

Well, I have been a CSR as a Call taker for Yellow Cab now for just over 3 yrs. It really does have its Good days and its Bad days, and there are many times where I feel it is getting time to consider moving on. The only thing though is I do have benefits where I am now, and I work M-F days so these are plusses someone else would need to also meet as well. But it is interesting to talk with people from all over who need a Cab and just know I am doing a Service for others.

Oh well, after working in a call center company for a year and a half, i finally get tired of it.. Yeah, saying your spiel over and over again and apologizing most of the time..lol!
For me, it is only good at first becaue you can't feel the pressure yet but when you're fed up or you're becoming lazy already, you will notice that you may have some other stuffs to do aside from that. And not just answering phone calls.