eBay's customer support is horrible...  

Let me tell you it just isn't a platform. They charge a fee from sellers. And as a buyer, I have to incurr that fees, alright? And for God's sake, try to understand that problem?? What do you do in the following situation:

You purchased a RAM worth $45 plus shipping. After couple of weeks, you are worried that what should you do when you did not received you RAM, and write a letter to eBay. Don't you deserve an apology if you get a response on the 9th day!!??

And for your kind information, let me tell you that they tell their customers to reply within 24-48 hours. Really, if you don't believe me, you can go to their help section in their website and check it out. In short, "THEY ARE MISGUIDING THEIR CUSTOMERS!!" And they don't do it for free. They charge a hefty fees (including FVF) from the sellers, once an auction finishes with a successful bid.

I think if you would have been in my place, you would have better known the situation. No one realises others problems until they face the same issue.

Yes, I do know that problem. You keep on mailing them for your account being suspended for no good reason, and you are lucky if they atleast hear you. I think I will have to find some other online shopping site around. Any recommendations?

and congrats to you, for reaching 300 posts!