Unable to Check for Updates

@LdeL0318 (6400)
Philippines
April 4, 2016 8:16am CST
I have this over-heating problem with my iPad lately. As the days passed I noticed how the heat becomes greater. I decided to go to the shop where I bought it since it is still covered by the warranty. The technician told me that I must try to update my iOS to the latest version specifically iOS 9.3 to see if the problem will be eliminated. If not then as he said I must make it check to service centers for possible hardware defect. The problem is I can't download the latest update. It always shows the error message "Unable to Check for Updates". I have tried all the fixes suggested on the internet but still don't have a luck.
8 people like this
7 responses
Gudheart
@gudheart (12659)
•
4 Apr 16
Strange. Maybe it is an IOS issue which they are aware of.
3 people like this
weird_oh_me
@LdeL0318 (6400)
• Philippines
4 Apr 16
I actually don't know. I just hope I'll be able to download it.
1 person likes this
Gudheart
@gudheart (12659)
•
4 Apr 16
@LdeL0318 Fingers crossed it will get sorted.
1 person likes this
weird_oh_me
@LdeL0318 (6400)
• Philippines
4 Apr 16
@gudheart Well I hope so. I don't to become hassled.
fishtiger58
@fishtiger58 (29819)
• Momence, Illinois
4 Apr 16
If it's under warrenty demand they fix it, I think the technician told you wrong. What would an update have to do with over heating
2 people like this
weird_oh_me
@LdeL0318 (6400)
• Philippines
4 Apr 16
According to him, it may extend battery life and may fix other issues. But you are right, I don't have any issues with the battery, the iPad gets very hot when I am using especially when I am browsing the net.
1 person likes this
fishtiger58
@fishtiger58 (29819)
• Momence, Illinois
5 Apr 16
@LdeL0318 I'm no expert but sounds like a fan problem or something to do with the ipad itself and how it's not cooling itself down.
1 person likes this
weird_oh_me
@LdeL0318 (6400)
• Philippines
6 Apr 16
@fishtiger58 Oh I actually don't know.
1 person likes this
Jaymie Suh
@cherriefic (10399)
• Philippines
4 Apr 16
I don't think downloading an update can fix it. If it's overheating, it can be the hardware. Be careful as your device might explode. Bring it to their service center.
2 people like this
weird_oh_me
@LdeL0318 (6400)
• Philippines
4 Apr 16
The nearest center is far from my place. The nearest could be in Alabang or Makati which is 3 hours away. But I'd probably bring it one of these days if the upgrade won't work.
Anna
@LadyDuck (502208)
• Italy
5 Apr 16
Is your phone still under warranty? If positive go to the shop and ask them to fix the problem.
1 person likes this
weird_oh_me
@LdeL0318 (6400)
• Philippines
5 Apr 16
Yes it is still ubder warranty until October. I will still find time to bring it there, the nearest in my place is almost 3 hours drive away.
1 person likes this
weird_oh_me
@LdeL0318 (6400)
• Philippines
6 Apr 16
@LadyDuck I already did but as the technician there said, they can only check the software and not the hardware. If it's a hardware issue then I have to go to the service center.
1 person likes this
Anna
@LadyDuck (502208)
• Italy
5 Apr 16
@LdeL0318 Three hours drive is annoying, but it's better if you go where you bought the phone.
1 person likes this
Judy Evans
@JudyEv (381875)
• Rockingham, Australia
5 Apr 16
I know nothing about the mechanics of computers but I hope you can get it fixed soon.
1 person likes this
weird_oh_me
@LdeL0318 (6400)
• Philippines
5 Apr 16
I hope so. I will try to bring it to the service center soon.
1 person likes this
Reine25
@Lucky15 (37391)
• Philippines
5 Apr 16
Aww. I can feel you. Hope youhad everything done or fixe with then update
1 person likes this
weird_oh_me
@LdeL0318 (6400)
• Philippines
5 Apr 16
Yeah I hope so though I still can't get the update.
1 person likes this
Macarrosel
@Macarrosel (7498)
• Philippines
4 Apr 16
If you want to update your iPad for the latest version, be sure that your iPad is fully charge and you have a fast internet. If not then an error message appear and you cannot update that again for the updates will disappear in your iPad. Well, my iPad mini sometimes is very hot and that's because I used it in surfing the Internet. I just off the battery for couple of minutes and use it again. It works fine then.
1 person likes this
weird_oh_me
@LdeL0318 (6400)
• Philippines
5 Apr 16
I have updated several times already before. I have tried updating at night when no one is using the internet but it still fails. Before it was only the back part which gets hot but now even the glass in front is getting hot. I make sure that I close all the recent apps so that non is running at the background. But the heat still persists.