All meat is not created equal, take my word for it!
@AbbyGreenhill (45490)
United States
April 17, 2017 8:46am CST
We looked forward to Easter dinner yesterday - but that turned to disappointment quickly. Oh, it looked good, but that was the end of the joy.
The meat was extremely tough. This meat is a Rastelli's product which is sold in their own shop as well as on QVC. They bragged out it during the presentation. It was a special sale price. Well, they can keep their meat from now on. We will stick with Kansas City beef as we've never had a bad steak or prime rib from them.
I called QVC this morning to complain. I hated to, but this meat sure didn't live up to the way it was presented. The customer service person I spoke with was very understanding and we will be issued a refund.
It proves to me anyway that not all meat is created equal!
Photo is mine.
19 people like this
19 responses
@Mike197602 (15504)
• United Kingdom
17 Apr 17
Pretty good that they will give you a refund
My hotel has a pretty decent meat supplier and In nearly a year I haven't heard of any complaints about the meat quality.
I would prefer if we used organic locally sourced produce but they are always looking at the costs so no chance of that any time soon
My hotel has a pretty decent meat supplier and In nearly a year I haven't heard of any complaints about the meat quality.
I would prefer if we used organic locally sourced produce but they are always looking at the costs so no chance of that any time soon2 people like this
@AbbyGreenhill (45490)
• United States
17 Apr 17
We lived in an area that had wonderful restaurants with the best meats. Now that we live in the south we have learned that there are only a few restaurants within an hour that have decent meat....so ordering online has been the saving grace so to speak. We usually get Kansas city but when they presented this the price was about 12 cheaper so we figured, why not? Now we know why LOL!
1 person likes this
@Mike197602 (15504)
• United Kingdom
17 Apr 17
@AbbyGreenhill for beef I'll always go for local Hereford meat.
If not available I look at aberdeen angus as that's normally good too.
Maybe you could do a bit of research and find a local farmer who can supply you with meat?
1 person likes this
@AbbyGreenhill (45490)
• United States
17 Apr 17
@Mike197602 There is a local outfit we tried. They buy cows from a 'relative' and only butcher one every other month. We tried them two or three times...the meat is all frozen and they cut the steak 1/2 inch thick...not good...it was tough and flavorless. We have found a butcher over an hour 1/2 ride from us and we go maybe every three months....we pay a lot for the meat but it is flavorful w/o any seasonings on it and extremely tender...but they didn't have a prime rib when we were there a few weeks ago.
1 person likes this
@Happy2BeMe (99353)
• Canada
17 Apr 17
Good that they are going to give you a refund. That is good customer service.
2 people like this
@AbbyGreenhill (45490)
• United States
17 Apr 17
Yes, they pride themselves on good customer service.
2 people like this
@infatuatedbby (94909)
• United States
17 Apr 17
Totally not all meat are not the same! Same goes with all other meats, seafood, chicken, etc
I need to call the internet about the quality of their internet! Still getting disconnected here & there
1 person likes this
@AbbyGreenhill (45490)
• United States
17 Apr 17
I can deal with bad internet over bad food any day.
1 person likes this
@infatuatedbby (94909)
• United States
17 Apr 17
@AbbyGreenhill Oh yes! I could too. Bad internet for 3 days so its time to call them.
@AbbyGreenhill (45490)
• United States
17 Apr 17
QVC has a 30-day refund policy if you aren't satisfied.
@amadeo (111937)
• United States
17 Apr 17
@AbbyGreenhill that is good to hear.Never hear about this here.
@AbbyGreenhill (45490)
• United States
17 Apr 17
It took me 1/2 hour to floss to get the gristle out of my teeth LOL!
1 person likes this
@AbbyGreenhill (45490)
• United States
17 Apr 17
I don't like lamb at all, but thanks anyway. That's not ham it's prime rib.
1 person likes this
@just4him (323168)
• Green Bay, Wisconsin
17 Apr 17
@AbbyGreenhill Oh! I thought it looked like ham. Now you know I don't eat ham.
@dragon54u (31633)
• United States
17 Apr 17
That's great that you got a refund. Too many people won't complain and never get refunds for products they are disappointed in. I have found that compliments are also rewarded, having gotten many coupons and free products for expressing my satisfaction with a product or service.
Sorry your Easter meal was partially ruined but I hope the rest of it was delicious!
1 person likes this
@AbbyGreenhill (45490)
• United States
17 Apr 17
Thanks, we survived but it was disappointing...the rest of the meal was topnotch!
1 person likes this
@AbbyGreenhill (45490)
• United States
17 Apr 17
Yes, they are a good company. If a product is defective you have to send it back, but food you can't ship back.
1 person likes this
@LeaPea2417 (40029)
• Toccoa, Georgia
17 Apr 17
That is too bad about the meat. That is good you voiced your displeasure to QVC.
@AbbyGreenhill (45490)
• United States
17 Apr 17
The guarantee 39 refund if you are not happy.
1 person likes this
@AbbyGreenhill (45490)
• United States
17 Apr 17
They usually do. I had complained once before years ago about Omaha steak, which I never bought after that.
@LadyDuck (502427)
• Italy
18 Apr 17
@AbbyGreenhill The supermarkets here take the packaged food back with no problems. In Italy you can fight as much as you can, they do not take back the food. I can understand the reason, every citizens would eat half of the package and bring back the rest asking for a refund pretending it was not good.
1 person likes this
@AbbyGreenhill (45490)
• United States
18 Apr 17
@LadyDuck I only take back 'rotten chicken'......opening a pack of chicken and being knocked over the the smell - ugh....
1 person likes this
@AbbyGreenhill (45490)
• United States
18 Apr 17
Even our local Ingles takes food back - and no receipt necessary.
1 person likes this
@Jessicalynnt (50523)
• Centralia, Missouri
18 Apr 17
I hope some use can be made of it, chopped up and maybe in a bbq sauce or something
@AbbyGreenhill (45490)
• United States
18 Apr 17
You can't untuff meat....Waterloo was needed to get it out of my teeth.
@JohnRoberts (109841)
• Los Angeles, California
17 Apr 17
Looks can be deceiving. The most beautiful looking cut may not cook so well.
1 person likes this
@AbbyGreenhill (45490)
• United States
17 Apr 17
And it was extremely greasy....I cooked it on a raised grate so it wasn't sitting in the fat...but that's not how they tell you to cook it.
1 person likes this
@GardenGerty (169474)
• United States
18 Apr 17
I prefer to find a product I like and stick with it.
@AbbyGreenhill (45490)
• United States
18 Apr 17
I normally do, but this one had a good price, that should have clued me in that it wasn't as good as the 99 dollar one we had a few months ago.
@BelleStarr (61463)
• United States
18 Apr 17
How disappointing, I usually get my prime rib at the local IGA.
@Hate2Iron (15724)
• Canada
17 Apr 17
That is probably why we gave it up. I'm glad that the customer service person was understanding.
