Wow! A Japanese restaurant lost a $25 order from me tonght! / myLot

@TheHorse (205607)

Walnut Creek, California

June 24, 2019 10:02pm CST

I was on the cusp this evening. I knew I wanted either miso soup, Unagi (cooked eel) and Tekka Maki (a simple tuna roll) or good old Tom Kha Gai (Thai chicken and coconut soup). I called the Japanese restaurant first. I spoke to one person and asked if I could place an order to go. She handed me to another person, and then the line disconnected. I did not hesitate. I called the Thai restaurant and immediately recognized the voice of Jenny, whom I've know for more than ten years. She said "Hi, Horse." I said, "Is this Jenny?" She said "yes" and asked me if I wanted "the usual." I told her "yes, a bit spicy, and with white rice." If someone gives you bad service, do you try again? Or just go with the restaurant that gives you good service immediately? I'll take a picture of my delightful Tom Kha Gai with white rice if I'm not too engrossed in eating it.

27 people like this

26 responses

Angie

@andriaperry (116860)

• Anniston, Alabama

25 Jun 19

I used to go to one close by, like you, they know my name. Tony even used to trade them fish a long time ago for Chinese food, well, one day I am in getting food to go and the owners wife wouldnt speak to me, turned her head and had her little boy do the same. I have not went back. I see their daughter at other places and I speak and keep going.

4 people like this

The Horse

@TheHorse (205607)

• Walnut Creek, California

25 Jun 19

Do you know why this happened?

2 people like this

The Horse

@TheHorse (205607)

• Walnut Creek, California

25 Jun 19

@andriaperry Maybe he was "on punuishment." Interesting and odd!

Angie

@andriaperry (116860)

• Anniston, Alabama

25 Jun 19

@TheHorse No and I had did nothing. I do know the little boy was fighting at school, he was in 1 st. grade.

2 people like this

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@ShyBear88 (59282)

• Sterling, Virginia

25 Jun 19

I try to give them a second chance. Because some times they just have off nights. But if the second time isn’t better then the first time they we jsur don’t go through again and I don’t recommend it to friends or family.

2 people like this

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@ShyBear88 (59282)

• Sterling, Virginia

25 Jun 19

@TheHorse could be! Some places I like for the dinning only and others I don’t mind just getting to and eat it at home.

1 person likes this

The Horse

@TheHorse (205607)

• Walnut Creek, California

25 Jun 19

The food there is really good. But maybe they're not the best for take-out.

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The Horse

@TheHorse (205607)

• Walnut Creek, California

25 Jun 19

@ShyBear88 Yep. I bet they were confused and distracted because it was busy there.

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Go Crossbones

@crossbones27 (48417)

• Mojave, California

25 Jun 19

Depends if it just a bad day or if it is a habit. If it is a habit, will not try again, bad day, I will..$25 dollars of Japanese food. You eat like a horse.

In Japan. I could get a big old plate of Chicken YakiSoba for 5 bucks. I usually eat half and save half.

2 people like this

The Horse

@TheHorse (205607)

• Walnut Creek, California

25 Jun 19

I foten do that no matter what I'm eating. This old horse doesn't have quite the metabolism I did as a kid.

1 person likes this

Anna

@LadyDuck (457918)

• Switzerland

25 Jun 19

Well, the line disconnected, this not mean that they were rude, it could be a tech problem. In this case I would try again.

1 person likes this

yugocean

@yugocean (9965)

• India

26 Jun 19

Perhaps not in US.

1 person likes this

Anna

@LadyDuck (457918)

• Switzerland

26 Jun 19

@yugocean It happened to me many time while I was waiting online while waiting in the United States, particularly with Delta Airlines.

Judy Evans

@JudyEv (325594)

• Rockingham, Australia

25 Jun 19

It's always nice to be recognised in fast food stores - even better if they know how you like your food.

1 person likes this

The Horse

@TheHorse (205607)

• Walnut Creek, California

25 Jun 19

The folks at the Japanese place actually know my tastes...I don't know how their phone system screwed up. Their loss. But I WILL go back there.

1 person likes this

The Horse

@TheHorse (205607)

• Walnut Creek, California

26 Jun 19

@JudyEv Yes, even Japanese restaurants.

1 person likes this

Judy Evans

@JudyEv (325594)

• Rockingham, Australia

26 Jun 19

@TheHorse Everyone deserves a second chance - even Japanese restaurants.

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sophie a

@sophie09 (34246)

• Indonesia

25 Jun 19

I will try again if its the first time they gave us bad services. We should give them another chance

2 people like this

The Horse

@TheHorse (205607)

• Walnut Creek, California

25 Jun 19

I've been to the Japanese place dozens of times. But tonight they lost my business.

2 people like this

The Horse

@TheHorse (205607)

• Walnut Creek, California

25 Jun 19

@sophie09 I will hold no agenda against them. But when I call, I expect to be served. I am always professional with my own clients.

1 person likes this

sophie a

@sophie09 (34246)

• Indonesia

25 Jun 19

@TheHorse oh i see, they deserved that then

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BarBaraPrz

@BarBaraPrz (45476)

• St. Catharines, Ontario

25 Jun 19

So you ended up Thai-ing one on...

1 person likes this

The Horse

@TheHorse (205607)

• Walnut Creek, California

25 Jun 19

(cymbal crash) Yes I did, and it was very good!

1 person likes this

Judy Story

@jstory07 (134393)

• Roseburg, Oregon

25 Jun 19

I like the chicken from the Japanese restaurant and the brown rice.

1 person likes this

The Horse

@TheHorse (205607)

• Walnut Creek, California

25 Jun 19

Heh. I usually go for white rice.

rakski

@rakski (112925)

• Philippines

25 Jun 19

I usually go for good service

1 person likes this

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rakski

@rakski (112925)

• Philippines

25 Jun 19

@TheHorse wow, that is good

The Horse

@TheHorse (205607)

• Walnut Creek, California

25 Jun 19

The folks at the Japanese place are usually very nice to me, though I don't know them as well as the folks who run the Thai place. I may go there for Japanese with a friend on Wednesday evening.

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Dena Miller

@Dena91 (15861)

• United States

25 Jun 19

I don't ususally go back when service is bad.

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The Horse

@TheHorse (205607)

• Walnut Creek, California

4 Jan 20

I do if it's USUALLY been good. But I wasn't full of patience that night. The Tom Kha Gai was good.

1 person likes this

Krissttina Isobe

@oahuwriter (26780)

• United States

25 Jun 19

I agree with you for you're spending money to get what you want, and the friendlier the better! I'd be like you okay, don't want my business, I know who does want my patronage...adios.

1 person likes this

The Horse

@TheHorse (205607)

• Walnut Creek, California

25 Jun 19

Yeppers. My thoughts exactly. I think I may go to the Japanese place Wednesday with my friend, Donna. My tip-o-meter will be closely monitoring the service. Heh.

1 person likes this

Krissttina Isobe

@oahuwriter (26780)

• United States

27 Jun 19

@TheHorse Like food that's different...hope it's a good experience for I understand liking the food you love to eat every so often. They got a sale going on for garlic chicken at Foodland supermarket...never tried it, but since it sounds so delicious I'm going to give it a try with a quarter pound. Hoping the weather holds up,...been getting thunderstormy and lightening weather. Today is the first day no lightening forecast so I ventured out.

Simone

@Janet357 (75656)

•

26 Jun 19

i go to restaurants that give me a good service. i dont like japanese foods

1 person likes this

The Horse

@TheHorse (205607)

• Walnut Creek, California

4 Jan 20

I LOVE Japanese. But I enjoy most Asian foods.

DEBJANI BASAK

@debjani1 (7207)

•

25 Jun 19

I only prefer the restaurant which give me good service only.

1 person likes this

The Horse

@TheHorse (205607)

• Walnut Creek, California

4 Jan 20

But one slip-up is not enough to make me reject them forever.

Courtney Dutton

@MommyOfEli2013 (81963)

• Rupert, Idaho

25 Jun 19

I guess it depends....do they make up for the bad service or not....or if I have gone before and had good service. Hope you enjoyed the meal!

1 person likes this

The Horse

@TheHorse (205607)

• Walnut Creek, California

4 Jan 20

The Tom Kha Gai was delicious. Their service (from that Japanese place) has been good in the past, so I gave them the benefit of the doubt. In fact, I went there today for lunch.

1 person likes this

kixsh101

@kixsh101 (2103)

• Philippines

25 Jun 19

This is one perks of having good friends.

1 person likes this

The Horse

@TheHorse (205607)

• Walnut Creek, California

4 Jan 20

I am glad that thee people from whom I buy food actually like me.

yugocean

@yugocean (9965)

• India

26 Jun 19

Bad Service means getting uninterested with them; but they can get another chance if they start first for this.

Eva James

@wolfgirl569 (95042)

• Marion, Ohio

25 Jun 19

I would have called back once in case it was an accident.

1 person likes this

The Horse

@TheHorse (205607)

• Walnut Creek, California

25 Jun 19

I thought of it for a second (I could taste that Unagi). But I did not. Two humans screwing up was enough.

1 person likes this

Valerie J. Routhieaux

@just4him (305883)

• Green Bay, Wisconsin

26 Jun 19

It depends on how badly I want something from that service. The connection might have been an accident and they might hope you'll call back so they can give you great service. However, being on the cusp, I'd go with known good service.

Thelma

@thelme55 (76476)

• Germany

25 Jun 19

No, I wouldn't try again. I would go to another take away food.

era

@raveeen (3457)

•

25 Jun 19

Thank you for sharing!

1 person likes this

The Horse

@TheHorse (205607)

• Walnut Creek, California

25 Jun 19

Would you have done the same?