Can't go up to the register until it's time to pay
By Lena Kovadlo
@lovebuglena (52201)
Staten Island, New York
July 20, 2020 8:12pm CST
At Trader Joe's, even though they have that protective screen up at the register, you are not allowed to go up to the register until the guy/girl rings everything up and it's time to pay.
I remember one day when we were shopping there a guy started complaining about that when he started walking toward the register but was stopped.
He was not happy and asked why the heck did they put that screen up for if customers are not allowed to be at the register while the stuff is scanned.
That is what I want to know.
I am not happy about that either.
If you can't be at the register you can't see what they are doing.
And if they make a mistake you won't know it until you've paid and look at the receipt.
I've shopped there many times and a few times there was a screw up.
Thankfully, it was in my favor so I did not go to complain.
But had it not gone in my favor I'd have had to deal with it after checking out rather than before the card would have been swiped.
8 people like this
12 responses
@amitkokiladitya (171988)
• Agra, India
21 Jul 20
If anything wrong happened then I would have been angry for sure
@lovebuglena (52201)
• Staten Island, New York
21 Jul 20
Once after we paid and I looked at my receipt I saw that the guy had rung up my sweet potatoes as regular potatoes. Regular potatoes are cheaper so I did not say anything because the mistake was in my favor. But I was shocked that he even mixed up the two. No way does a long sweet potato resemble a regular potato.
1 person likes this
@lovebuglena (52201)
• Staten Island, New York
23 Jul 20
@amitkokiladitya How can you not tell a regular potato from a sweet potato? Kinda like I was buying yellow carrots once and the cashier thought it was a parsley root. Even after telling her what it was she still kept on claiming it was not a yellow carrot. They look nothing alike. Now, parsley root and a parsnip do look similar.
1 person likes this
@amitkokiladitya (171988)
• Agra, India
22 Jul 20
@lovebuglena that was a crazy mistake indeed.
1 person likes this
@moffittjc (128837)
• Gainesville, Florida
21 Jul 20
If they put up the protective shield then there is absolutely no reason why you shouldn't be able to go up to the register.
@lovebuglena (52201)
• Staten Island, New York
21 Jul 20
And I can't go up to the guy while he rings up my stuff but another store worker can be near the guy. What makes that other person different from me? He can have it but show no symptoms.
1 person likes this
@moffittjc (128837)
• Gainesville, Florida
21 Jul 20
@lovebuglena Yes, that doesn't make any sense at all.
1 person likes this
@CookieMonster46 (13453)
• United States
21 Jul 20
In our stores, too many are in a hurry to put the groceries, up on the checkout while someone is still paying. I say just wait, you won't get done any faster. They are supposed to be wiping down the counter, and the atm card device.
We can go to the register, and watch them ring up the items, that is not the problem. the problem is the person behind you trying to crowd you.
I think a lot of people are still very concerned with Covid, each day they tell us something different, about how this is spreading.
@CookieMonster46 (13453)
• United States
22 Jul 20
@lovebuglena right, it gets frustrating
1 person likes this
@lovebuglena (52201)
• Staten Island, New York
21 Jul 20
I've see that happen. Some people do not observe social distancing and will be on top of you. Wait your turn!
1 person likes this
@gr8nana6 (6614)
• Conyers, Georgia
21 Jul 20
I need to see what they ring up so I can catch mistakes right away, that doesn't make any sense at all.
@lovebuglena (52201)
• Staten Island, New York
21 Jul 20
Doesn't make sense to me either. And that shield / screen should be sufficient to protect the cashier, especially if the customer standing by the register is wearing a mask.
1 person likes this
@LindaOHio (222587)
• United States
21 Jul 20
I don't see any reason why you can't go up to the register.
@lovebuglena (52201)
• Staten Island, New York
21 Jul 20
I don't see any reason either. And if a person has to go up there anyway to pay the bill that person can potentially spread it (if positive) just being there a minute or so. Doesn't matter how long they stand at the register for.
1 person likes this
@lovebuglena (52201)
• Staten Island, New York
21 Jul 20
At that store you can only see what they are ringing up if you are at the register. There is no big screen to display what is being scanned.
@lovebuglena (52201)
• Staten Island, New York
21 Jul 20
@piyushbhatia1 When they are done scanning everything you are allowed to go up to the register so you can pay. After you pay you get a receipt.
@sublime03 (2338)
• Philippines
21 Jul 20
That’s kind of confusing. Why would they refuse to let people stand in the ewgister when they have that screen up. Well I hope they have a place for you to leave feedback so you can bring that up with them.
@sublime03 (2338)
• Philippines
21 Jul 20
@lovebuglena I have read comments that on other areas it isnt the same. I know for sadtey precautions but not being able to double check the charges are a bit extreme foe me.
1 person likes this
@lovebuglena (52201)
• Staten Island, New York
21 Jul 20
I think all the locations of this store do that. They are probably worried about their workers catching it than the customers' safety.
@JudyEv (382312)
• Rockingham, Australia
21 Jul 20
Our checkouts have screens but they don't make us stand back and wait.
@lovebuglena (52201)
• Staten Island, New York
21 Jul 20
If you have a protective screen than no need to now allow customers to stand by the registers.
1 person likes this
@lovebuglena (52201)
• Staten Island, New York
21 Jul 20
It's probably the same in every TJ location.
1 person likes this
@Janet357 (75638)
•
21 Jul 20
I don't get their system too. Some protocols being implemented nowadays are out of logic. Here, married couples are not allowed to ride on the motorcycle without a barrier, hello! they live under one roof!
But the funniest thing is this: you have to show them marriage certificate, but they also allow live-in partners to ride on the motorcycle. Goodness!
@lovebuglena (52201)
• Staten Island, New York
21 Jul 20
My local Russian grocery store doesn't have that. They have the screen up and you go up to the register when it is your turn to check out not after stuff is scanned and it's time to pay.
1 person likes this
@Butterfingers (66603)
• India
21 Jul 20
That's disgusting. It's only wasting time and they can even charge more money too
@lovebuglena (52201)
• Staten Island, New York
21 Jul 20
I don't see how that's wasting time. However, they can over charge you even if it's by mistake and you won't know it until you've already paid and looked at the receipt. And then if anything is wrong you have to try and get your mind money. I guess doing that would be wasting time that can be used for other things.
