I tried to renew my vehicle registration this evening but failed.

@TheHorse (231728)
Walnut Creek, California
May 3, 2021 10:59pm CST
I have a 2008 Nissan Xterra that broke down near my family cabin in Montana this past Summer. I had the SUV fixed and bought a Chevy Silverado pick-up to use for this year in California. This evening, I tried to use the phone to renew the registration on my Nissan Xterra. I was not successful. I had all the information they needed available and in front of me. This included my renewal number, my license plate number, my check routing number, and my checking account number. But the system kept failing and throwing me back to five minutes prevous in the "conversation." At no time did I speak to a real human being. After about half-an-hour, I gave up. I will try again in a day or two. I need to sleep before work tomorrow. In they had actual humans working there, wouldn't that increase the number of jobs in California and reduce catastrophic failure of the system? If my heart attacks me after this incident, then Kaiser will have to spend more money repairing my heart than they would have had the system worked. Everything is connected. The failed attempt to "cut costs" at DMV leads to increased unemployment, increased stress among drivers, increased medical fees, and so on. What is a person to do? Have you had incidents like this?
11 people like this
9 responses
Judy Evans
@JudyEv (364917)
• Rockingham, Australia
4 May 21
We continually have this trouble with our service provider for starters. It's so annoying. I don't understand why they don't just employ more people. It's so frustrating.
2 people like this
DE
@DaddyEvil (160421)
• United States
4 May 21
Uhm... because they don't mind if you get frustrated? Because the government is a soulless entity that doesn't have to answer to their constituents? Because it's fun to watch people rant and rave about the poor service they get? So many answers to this it boggles the mind. (Yes, I stopped writing explanations because my fingers are tired. )
2 people like this
Judy Evans
@JudyEv (364917)
• Rockingham, Australia
4 May 21
@DaddyEvil Fair enough. I'm sure you're right. lol
2 people like this
DE
@DaddyEvil (160421)
• United States
4 May 21
@JudyEv As long as my answer makes you smile, then I'm happy with it. I was worried a tiny bit.
2 people like this
Anna
@LadyDuck (485862)
• Italy
4 May 21
We have to go personally to renew the vehicle registration because they inspect the vehicle first to see if they can renew or if your vehicle is rejected.
2 people like this
Anna
@LadyDuck (485862)
• Italy
4 May 21
@TheHorse Usually about 1 hours, they fix an appointment, you must bring your car there CLEAN with all the pertinent documents. They check everything, if something is wrong they tell you what you need to do in order to have the registration renewed. We never failed to pass.
2 people like this
The Horse
@TheHorse (231728)
• Walnut Creek, California
4 May 21
That is interesting. How long does it take?
2 people like this
The Horse
@TheHorse (231728)
• Walnut Creek, California
5 May 21
@LadyDuck That's not too bad. I drove to Montana rather than wait in line day after day to get my new truck registered here. How many souls live in Switzerland?
1 person likes this
BarBaraPrz
@BarBaraPrz (50547)
• St. Catharines, Ontario
4 May 21
Don't you just love modern technology? Makes life soooo much easier, not.
2 people like this
The Horse
@TheHorse (231728)
• Walnut Creek, California
4 May 21
I suppose it makes like easier for government entities, big corporations, and their CEOS, who make zillions.
2 people like this
Eva James
@wolfgirl569 (124141)
• Marion, Ohio
4 May 21
Because it saves money That is their excuse.
2 people like this
The Horse
@TheHorse (231728)
• Walnut Creek, California
4 May 21
Yep. I'm sure it does. And leads to greater profits.
2 people like this
Susan
@HazySue (39265)
• Gouverneur, New York
4 May 21
Sometimes technology is a pain. Actually I think they don't really care if you are frustrated.
2 people like this
The Horse
@TheHorse (231728)
• Walnut Creek, California
5 May 21
They do not care. It akes me sad and confused when medical providers do not care. As a psychologist, I know that they could save money if they cared.
1 person likes this
Susan
@HazySue (39265)
• Gouverneur, New York
8 May 21
@TheHorse I think that society has stopped caring about other for the most past. Oh, I know there are caring professionals out there but the amount seems to be shrinking. How sad it is for our society.
Scott Andersen
@DocAndersen (54399)
• United States
4 May 21
The reality of the DMV or BMV depending on your state, is they don't care!
2 people like this
The Horse
@TheHorse (231728)
• Walnut Creek, California
5 May 21
BMV? Which States begin with B?
1 person likes this
Scott Andersen
@DocAndersen (54399)
• United States
5 May 21
@TheHorse bureau vs department - Virginia is a DMV, Maryland is a BMV!
DE
@DaddyEvil (160421)
• United States
4 May 21
Uhm... most people would go online and register. The DMV will mail the new stickers to you... It's easier to deal with things online than it is by trying to talk to a computer.
1 person likes this
DE
@DaddyEvil (160421)
• United States
4 May 21
@TheHorse Uhm... if they think it's blood, they can have you arrested for trying to infect them with a blood borne pathogen... I'd rather you not do that. Please.
The Horse
@TheHorse (231728)
• Walnut Creek, California
4 May 21
I may just send them a bloody check. Literally.
1 person likes this
DE
@DaddyEvil (160421)
• United States
5 May 21
@xander6464 "I saw it in a movie once and it works every time." You not only want him to get arrested but beaten down before he gets arrested... Sure, pony, I'd believe Greg, if I were you. Go ahead and try it and let's see if he's right.
LindaOH
@LindaOHio (204495)
• United States
4 May 21
Sometimes I go around and around in an automated phone system for several minutes at a time and can't get a hold of a real person. So frustrating.
2 people like this
The Horse
@TheHorse (231728)
• Walnut Creek, California
5 May 21
I have spent many hours in that vacuum.
1 person likes this
[eds]
@ZedSmart (19837)
• Philippines
4 May 21
The first two months the pandemic is really hard for me to access the social security online. Hotlines did not respond and everything would just go futile if you use the numbers and even their emailing system, you can't expect to have a reply in a week and it even took a month before they can answer you.
2 people like this
The Horse
@TheHorse (231728)
• Walnut Creek, California
4 May 21
Yep, I experienced the same thing with several services, including Unemployment.
2 people like this