They Shipped the Wrong Vase

@CarolDM (203396)
Nashville, Tennessee
June 30, 2021 3:29pm CST
Recently ordered a vase to go with my other cobalt blue vases I received over the years as gifts. Paid extra for shipping to make sure it would be insured against breakage. Unfortunately they sent the wrong vase. I love this one, it is gorgeous. However it is much pricier than the one I ordered. I am sure they will let me know of the price difference soon. I order often online but seldom ever have a problem. And this may not be a huge issue, we will see what happens.
22 people like this
22 responses
• United States
30 Jun 21
Price difference should not be on you since the wrong vase was their mistake. If you're going to keep it, they should eat the cost difference. It is gorgeous.
6 people like this
• United States
30 Jun 21
@CarolDM Hope they won't make you pay. Yes, I love how the purple flows into the blue.
3 people like this
@CarolDM (203396)
• Nashville, Tennessee
30 Jun 21
That is how I look at it as well, their mistake. Thanks! The colors are so pretty.
3 people like this
@CarolDM (203396)
• Nashville, Tennessee
30 Jun 21
2 people like this
@Nakitakona (59987)
• Philippines
30 Jun 21
Is it the one in the photo? It's beautiful.
3 people like this
@CarolDM (203396)
• Nashville, Tennessee
30 Jun 21
The wrong one is in the photo. I hope I can keep it. More expensive than the one I ordered.
3 people like this
@CarolDM (203396)
• Nashville, Tennessee
30 Jun 21
@Nakitakona Yes an honest mistake for sure.
2 people like this
@Nakitakona (59987)
• Philippines
30 Jun 21
@CarolDM ops sorry. It would be an honest mistake. What do you think?
1 person likes this
@much2say (57760)
• Los Angeles, California
30 Jun 21
It certainly is beautiful! I am hoping they will let you keep it . . . I mean, if you think of the time and expense for you to ship it back and they send you a new one . . . might as well let you keep this!!
3 people like this
@much2say (57760)
• Los Angeles, California
30 Jun 21
@CarolDM Let's see what happens - let us know !
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
30 Jun 21
Thanks, I love it as well. We will see. They will have to pay shipping, since it was their mistake.
3 people like this
@wolfgirl569 (135690)
• Marion, Ohio
1 Jul 21
It is very pretty
3 people like this
@CarolDM (203396)
• Nashville, Tennessee
1 Jul 21
Thanks!
1 person likes this
@RasmaSandra (97991)
• Daytona Beach, Florida
1 Jul 21
Well even though it is the wrong one this vase looks very beautiful,
3 people like this
@CarolDM (203396)
• Nashville, Tennessee
1 Jul 21
Thanks! I have to agree.
1 person likes this
@Fleura (34987)
• United Kingdom
30 Jun 21
That is beautiful! Did you tell them it was the wrong one? Otherwise presumably they wouldn't even know. And if they did realise, well it's their mistake. Keep us posted!
3 people like this
@CarolDM (203396)
• Nashville, Tennessee
30 Jun 21
Thanks, adore it, have not told them yet.
2 people like this
@snowy22315 (208846)
• United States
30 Jun 21
That is really gorgeous actually.
3 people like this
@CarolDM (203396)
• Nashville, Tennessee
30 Jun 21
I absolutely love it.
2 people like this
@rebelann (117220)
• El Paso, Texas
30 Jun 21
Wow, that's a beautiful vase. I hope you'll keep it.
2 people like this
@CarolDM (203396)
• Nashville, Tennessee
30 Jun 21
Thanks! I love it also chum, I hope so.
2 people like this
@jstory07 (148731)
• Roseburg, Oregon
1 Jul 21
That is a nice looking vase.
2 people like this
@CarolDM (203396)
• Nashville, Tennessee
1 Jul 21
Thanks
@Juliaacv (56199)
• Canada
1 Jul 21
It is an awfully nice vase. It looks good and heavy.
2 people like this
@CarolDM (203396)
• Nashville, Tennessee
1 Jul 21
Yes it is for sure, just gorgeous.
2 people like this
@LadyDuck (502392)
• Italy
1 Jul 21
They made a mistake, so they should propose a discount if you accept to keep the vase.
1 person likes this
@LadyDuck (502392)
• Italy
2 Jul 21
@CarolDM They should not even ask you to pay more, it's their mistake after all.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
2 Jul 21
@LadyDuck I agree with you. They are a good company to work with. I hope for good results.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
1 Jul 21
I am hoping for a good outcome soon.
1 person likes this
@nela13 (59367)
• Portugal
1 Jul 21
That is a beautiful vase.
2 people like this
@nela13 (59367)
• Portugal
1 Jul 21
@CarolDM I believe you can, it was their mistake not yours.
2 people like this
@CarolDM (203396)
• Nashville, Tennessee
1 Jul 21
@nela13 I sure hope so.
2 people like this
@CarolDM (203396)
• Nashville, Tennessee
1 Jul 21
Thanks, I hope I can keep it.
2 people like this
@LindaOHio (222310)
• United States
1 Jul 21
It's lovely. I would keep it regardless.
1 person likes this
@LindaOHio (222310)
• United States
1 Jul 21
@CarolDM Have you contacted Customer Service?
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
1 Jul 21
@LindaOHio Yes, waiting for them to call back.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
1 Jul 21
I will if I am not charged the difference.
1 person likes this
@Nevena83 (66063)
• Serbia
3 Jul 21
I'm sorry you got the wrong vase, but this one in the picture looks unusually beautiful.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
3 Jul 21
Thank you! I love this one.
1 person likes this
@sjvg1976 (42727)
• Delhi, India
1 Jul 21
Maybe they won't charge you the difference unless you make a complain.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
1 Jul 21
I hope not.
@averygirl72 (38849)
• Philippines
1 Jul 21
It's good that it's much better than the one you really like. My siblings like online shopping too
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
1 Jul 21
I agree and most everything online.
@Shiva49 (28375)
• Singapore
1 Jul 21
Hope you can sort out this soon. I have had such issues too but if they are not big, I just grin and bear it!
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
1 Jul 21
I am working with customer service. Thanks.
1 person likes this
@janethwayne (5191)
• Philippines
1 Jul 21
I think you have to contact the seller about that and maybe they can change it free of charge.
1 person likes this
• United States
3 Jul 21
If it's their mistake, shouldn't they keep the same price for you?
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
3 Jul 21
I hope so. Customer service is telling me not to worry about it.
@S4mmyboy (3266)
• Mumbai, India
1 Jul 21
Since its mistake on their part, don't think they would charge you for the difference. Though you received a wrong one, it is really beautiful.
1 person likes this
@CarolDM (203396)
• Nashville, Tennessee
1 Jul 21
Hoping for the same. Waiting on a phone call.
1 person likes this