Hassles with organisations

@JudyEv (340894)
Rockingham, Australia
March 15, 2023 9:08am CST
The photo has nothing to do with the post. The tree is a melaleuca or paperbark. I wrote about my husband having trouble trying to contact a health insurance provider. Luckily, and totally unrelated, he got a courtesy call from the company and was able to sort out his problem to a degree. Part of Vince’s beef was the fact that these people always want your full name and date of birth. And that’s okay because they need to be sure they have the right person. However, they will never tell you THEIR name. Even an email might have a first name but no surname. That’s okay too, to a degree but they have all our particulars right in front of them and, in some cases, I think it would be appropriate that they should reciprocate and tell you their name. In this case, the guy did eventually give Vince his name. But here’s a bit of a laugh for you: the predictive text did its thing on the last discussion. I typed in ‘Vince needs regular chiropractic ..’ and it popped up with ‘Vince needs regular childcare…’. Maybe it knows something I don’t! lol
17 people like this
16 responses
@snowy22315 (181450)
• United States
15 Mar 23
It sounds like some stupid bot is running the show...lol.
4 people like this
@JudyEv (340894)
• Rockingham, Australia
16 Mar 23
They take great pains to stop you talking to a person.
3 people like this
@snowy22315 (181450)
• United States
16 Mar 23
@JudyEv Yes, because they might actually be able to help you....! They have to pay said person of course.
2 people like this
@Plethos (13581)
• United States
16 Mar 23
hes pregnant!?
3 people like this
@JudyEv (340894)
• Rockingham, Australia
16 Mar 23
Well, he does have a bit of a bulge in about the right place! lol
3 people like this
@JudyEv (340894)
• Rockingham, Australia
17 Mar 23
@Plethos I've never heard of that but it's pretty self-explanatory. Um, probably won't do that.
1 person likes this
@Plethos (13581)
• United States
16 Mar 23
@JudyEv - are you going to do one of them colored powder in a balloon gender reveals?
1 person likes this
@shaggin (72215)
• United States
16 Mar 23
I wonder if the guy even told Vince his real name
3 people like this
@JudyEv (340894)
• Rockingham, Australia
16 Mar 23
He did get a name out of him in the end and the guy used the same name in his email so hopefully it was real.
3 people like this
@RebeccasFarm (90172)
• Arvada, Colorado
15 Mar 23
Well that tree is glorious in the photo Judy! Yeah as my Uncle Syl would say..Fair play is fine play. They should tell you their name. Funny..Vince needs childcare lol
3 people like this
• Arvada, Colorado
17 Mar 23
@JudyEv Oh that is so nice Judy
1 person likes this
@JudyEv (340894)
• Rockingham, Australia
16 Mar 23
We met a lovely lady today with a beautiful accent. She is the daughter of the house-swap people. And that's just about my favourite tree! lol
2 people like this
@DaddyEvil (137320)
• United States
15 Mar 23
I know it's annoying when you're trying to document stuff and they don't want to tell you a name or even where they're location is... "John in somewhere" at least gives them a place to start looking if they're trying to pin the blame on a certain employee of their company. Poor Vince.
2 people like this
@DaddyEvil (137320)
• United States
16 Mar 23
@JudyEv Maybe... but they don't want their people harassed by their customers, either. I totally understand that attitude. I did have people I met at Walmart finding out my last name and calling me at home to talk about products at Walmart.
2 people like this
@JudyEv (340894)
• Rockingham, Australia
16 Mar 23
I pretty much see it as good manners if they've got all your information at their fingertips.
2 people like this
@JudyEv (340894)
• Rockingham, Australia
16 Mar 23
@DaddyEvil With the ones we've had trouble with, it's nearly impossible to talk to anyone in the first place, let alone hassle them later. It was only through the courtesy call that Vince was able to talk to anyone. I do understand the need for privacy but it should work both ways.
2 people like this
@just4him (317110)
• Green Bay, Wisconsin
15 Mar 23
I'm glad he finally gave him a first name. Oh my, now that's funny. Though in my experience, men always need childcare. They always act like such children.
2 people like this
@just4him (317110)
• Green Bay, Wisconsin
16 Mar 23
@JudyEv It's good he never loses his cool. Women jokingly say they have x amount of children, including their husband in the total.
2 people like this
@JudyEv (340894)
• Rockingham, Australia
16 Mar 23
@just4him That's clever and not far wrong! I might start doing that!
2 people like this
@JudyEv (340894)
• Rockingham, Australia
16 Mar 23
It amazes me how Vince never loses his cool but keeps on niggling away till he gets what he wants or at least feels satisfied. He and the other person mostly end up on good terms. And you're right about men needing childcare.
2 people like this
@FourWalls (68620)
• United States
15 Mar 23
Does Vince know he needs regular childcare, or is that your job? It does help to know who you’re talking to, especially if you’re told something completely different five minutes later. That tree looks like a “broccoflower” hybrid mix of broccoli and cauliflower.
2 people like this
@JudyEv (340894)
• Rockingham, Australia
16 Mar 23
The tree is beautiful, isn't it? I love this photo. The bees would have been in seventh heaven.
2 people like this
@wolfgirl569 (107310)
• Marion, Ohio
16 Mar 23
Here they will give a first name. I can understand no more as unhappy customers might try to find them
2 people like this
@wolfgirl569 (107310)
• Marion, Ohio
16 Mar 23
@JudyEv We get that overseas crap to. I can't understand some of them
1 person likes this
@JudyEv (340894)
• Rockingham, Australia
16 Mar 23
I can too to a degree but it's hardly fair when they have all your details. And none of them are ever in our state. A great many are overseas at call centre type places.
2 people like this
• United States
15 Mar 23
The same is here with only first names given by the person you're talking with. That is too funny that it popped up with Vince needing childcare. I think you might need to have a talk with Vince
2 people like this
@JudyEv (340894)
• Rockingham, Australia
16 Mar 23
I'm just glad I keep a sharp eye on predictive text. It can come up with some really funny things sometimes.
2 people like this
@Fleura (30501)
• United Kingdom
15 Mar 23
I hate predictive text. It changes what you want in an instant but (at least on a 'phone) there is no 'undo' button so you have to painstakingly re-type what you really wanted to say. Hope you make some progress with the healthcare people.
2 people like this
@JudyEv (340894)
• Rockingham, Australia
16 Mar 23
It might be a bit different on the computer. The text comes up shaded and you have to hit 'tab' if you're happy with it. But I do keep an eye on it! lol
2 people like this
@andriaperry (117056)
• Anniston, Alabama
16 Mar 23
Lol
2 people like this
@JudyEv (340894)
• Rockingham, Australia
16 Mar 23
The childcare was pretty funny.
1 person likes this
@Shiva49 (26731)
• Singapore
16 Mar 23
It is not easy especially when we have to press one number after another but then the issue we have is missing. I wait then for "press 0 to speak to someone", but that is becoming more of hoping against hope as time goes by.
2 people like this
@JudyEv (340894)
• Rockingham, Australia
17 Mar 23
No wonder people get so frustrated and angry. Vince gets frustrated but he never loses his temper. He always seems to eventually end these discussions with a laugh.
2 people like this
@JudyEv (340894)
• Rockingham, Australia
18 Mar 23
@Shiva49 Good for you. Getting really upset isn't good for blood pressure or anything else.
1 person likes this
@Shiva49 (26731)
• Singapore
17 Mar 23
@JudyEv That shows Vince is at peace with himself - a rare trait. I tend to laugh at myself with "all's is well that ends well" - or accept the reality and move on!
2 people like this
@bbghitte (3294)
• Philippines
15 Mar 23
Hahahhaa, you should figure out if the text might be correct!
2 people like this
@JudyEv (340894)
• Rockingham, Australia
16 Mar 23
Yes, maybe it is smarter than I am!
1 person likes this
@Beestring (14619)
• Hong Kong
15 Mar 23
Ha, what a mistake.
2 people like this
@JudyEv (340894)
• Rockingham, Australia
16 Mar 23
I will need to be sure the text doesn't make any more strange errors.
2 people like this
@allknowing (137232)
• India
16 Mar 23
Just flowers and no leaves What a tree I say Wow!! Mistakes happen as long as they apologise. Child care - what next!!
1 person likes this
@JudyEv (340894)
• Rockingham, Australia
16 Mar 23
This is one of my favourite photos of all my tree photos.
2 people like this
@LindaOHio (180346)
• United States
12 Apr 23
Beautiful tree. Insurance companies can be a real pain.
1 person likes this
@JudyEv (340894)
• Rockingham, Australia
12 Apr 23
I just love this photo. That tree was quite incredible.
1 person likes this