Grocery Fiasco

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We have our groceries delivered because I no longer drive and there is no one who does in the family. Last night(or more like this morning actually) when our SS money hit the bank I scheduled our grocery delivery for between 12-1p. I slept until 2p. and when I woke up our groceries hadn't gotten here. This has never happened before. I looked for an email. One had come in at 12:40p. saying the delivery would be delayed. Should be here in a couple of hours. When 3:45p. rolled around and we hadn't gotten it I called in to their customer service. (Got a fellow with a Mexican accent. This always makes my anxiety worse because I can't understand what they are telling me. I am already feeling some anxiety so the representative not speaking clearly only adds to that.)He tells me that the driver assigned to our delivery had an emergency and so they are trying to get another one to take over. Walmart refunds the $9.95 delivery fee. Nice of them. The Mexican gentleman tells it should be here by 5-6p. He said if it doesn't come to call back. It doesn't so I call back. This time I am told by the automated system that it is being prepared. What does that mean? By now it is 5:17p. and I am told that I can call the local store where the order will be prepared. I call the local Walmart and am told it is being prepared and should be there soon. I tell her need to know a time. She says a couple of hours. That's what I needed to hear. That was at 6:38p. So, here I am waiting at 6:54p. in hopes that it will be here by 8p. or so. It better get here. The problem is that if it isn't and I have to go ahead with a cancellation and the money put back in my account that takes 3 or 4 days at the least and I don't really want to put out more money. I so hate to be dependent on other people. Image is from my collection of old pics.