I Wish That Companies Had Better Customer Service

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We don't use Uber Ride, haven't for months. But, we do use Uber Eats once a week when we eat out. So, this morning (1a.) I get an email from Uber Support. It says they were responding to our recent order. We had no issue with our recent order, so that didn't make sense. I went to their website, signed in, and tried to find a way to get through to them. It showed a copy of the email they had sent, but, no way to respond to it. I finally just responded to the email. I hope it wasn't someone else using our account. I have not seen any activity on the card, so that is good. The recording on the number I had for Uber says they have stopped answering calls at this number. No new number. Just a website with a searching mechanism that doesn't help. I wish that the companies that we use so much had better customer service. I did receive an email in response, just saying that the conversation had been closed. I never even got to respond to it. It gave a link but that just took me back to the original place that was of no help. So much for Uber's help desk.