Which is Right?

@Juliaacv (54480)
Canada
August 19, 2025 4:49pm CST
I have a little jar of President's Choice shrimp sauce in the refrigerator from Loblaws. Since it was getting low, I picked up another little jar at a competitor's grocery store, Sobeys, under their brand name. Both jars are the same size when I held them bottom to bottom. Both jars are labelled to contain 250 mg of sauce. Very comparable until you look at the size of the jars. The Compliments (Sobeys) brand jar is taller. So many online topics have surrounded Loblaws being guilty of incorrect labelling on their products-their own President's Choice brand. Potato chips are a favorite for online complaints, as the contents never are correct. I think that I found another item on their list of products not labelled correctly. I will have to research how to bring this to their attention. It does lead me to wonder what else printed on the label is incorrect-that could lead to serious consequences for those with food allergies. I just would like to know which jar actually holds what the label states it does. ~Photo is mine
11 people like this
7 responses
@rakski (146494)
• Philippines
16h
oh my, one of them is not labeling their products correctly
2 people like this
@Juliaacv (54480)
• Canada
15h
I have to find out how to contact the head office for Loblaws.
2 people like this
@LadyDuck (481960)
• Italy
14h
@Juliaacv Check their site, surely there is a "contact us" page. Canadian sites do not let European look at their pages.
2 people like this
@rakski (146494)
• Philippines
10h
@LadyDuck I agree
2 people like this
@LadyDuck (481960)
• Italy
14h
I have always been curious to see if "what you see is what you get". Often I get my scale down, I empty a jar in a container and weight the content. It is a serious crime crime in Switzerland to cheat on the declared content on a label, but it happened once, I set an email to the company, I received plenty of free products, their apologize and they corrected the label. For what concerns the already packed fruits and vegetables, I put on the scale in the store before adding to my cart.
1 person likes this
@Juliaacv (54480)
• Canada
9h
There has been so many complaints that I have read online about Loblaws and their Presidents Choice brands with this issue. I will attempt to find an email for them and send off my findings. At the very least, I will reconsider shopping there.
1 person likes this
@Juliaacv (54480)
• Canada
8h
@LadyDuck I do not want to buy that brand anymore either. I did find an email address for them.
1 person likes this
@LadyDuck (481960)
• Italy
9h
@Juliaacv - I was very annoyed to find that the quantity was not correct. They declare a price per Kg, but if the content is less, you pay more than other products. I stopped buying that brand.
1 person likes this
@kareng (78726)
• United States
17h
If the jars are the same diameter, then that larger jar is labelled incorrectly. You are on the right track.
1 person likes this
@Juliaacv (54480)
• Canada
15h
The jars are the same diameter. I have to search to find a way to contact their corporate office. I mean if the contents part of the label is incorrect, is the ingredient information on the label accurate or even the best before date. It raises alot of questions in my mind, and I wouldn't have thought about them had I only shopped at Loblaws and had nothing to compare it to. The funny thing is the shorter bottle is about a dollar more than the taller one.
@snowy22315 (194683)
• United States
19h
That's sad if you can't trust the label
1 person likes this
@Juliaacv (54480)
• Canada
15h
I cannot trust the label and that translates to not trusting the company either.
@JudyEv (361208)
• Rockingham, Australia
14h
Can you weigh them? It might be significant if there is a big discrepancy. Some packets may be much larger than they need to be too.
1 person likes this
@Juliaacv (54480)
• Canada
9h
The taller jar is sealed and it doesn't look as though there is an air bubble in it. I will weigh it before contacting Loblaws. I may also buy another jar from another major grocer and compare my findings with that.
@LindaOHio (198310)
• United States
8h
Interesting. My biggest complaint is companies reducing the size of the product and still charging the same amount.
1 person likes this
@Juliaacv (54480)
• Canada
4h
Yes, that is a regular occurrence. I read that bananas are in short supply.
@GardenGerty (165422)
• United States
1h
The only thing I can think of is that the glass on the taller jar might be thicker and thus displace some product. Only way to know for sure is after the jars are empty, measure how much water or something else each jar holds.