Amazon is going alittle crazy

@snowy22315 (201942)
United States
January 27, 2026 9:42am CST
So, I told you that my mom's birthday gift arrived as just an empty package, well..I talked to them, and they wanted to know if I wanted a refund to Amazon balance or to my original payment method. Amazon balance was faster so I said that. When I re ordered the item, I wanted to use the amount I had credited to my account, but instead they took it out of PayPal. when I said I wanted to use the gift card balance on the order.. I was going to tell them that happened, but I had also ordered a purse for myself which was 20 something, and I did not get charged for it...??? and the credit is still on my Amazon balance. Oh well..pretty strange, but typical in my world..
12 people like this
12 responses
@Rimps85 (2953)
• India
18h
system glitch turned out to be on your side
1 person likes this
@snowy22315 (201942)
• United States
18h
I guess so.
1 person likes this
@snowy22315 (201942)
• United States
18h
@Rimps85 Probably happens a little more than we think.
@Rimps85 (2953)
• India
18h
@snowy22315 happened once with me too
1 person likes this
@kaylachan (82527)
• Daytona Beach, Florida
17h
You just have to make sure that everything is in order. When you order, unless you spesify otherwise and tripple check, what's considered your default method will be charged everytime.
1 person likes this
@snowy22315 (201942)
• United States
15h
Never had these issues with them before.
1 person likes this
@kaylachan (82527)
• Daytona Beach, Florida
15h
@snowy22315 It can happen to anyone, which is why you need to be on your toes.
@AmbiePam (111226)
• United States
18h
They’re just messing with you these days.
1 person likes this
@snowy22315 (201942)
• United States
18h
They are having some issues. Although he keeps trying to get a better job, and interviewed for one the other day,(Help center he has worked in the Coding field before) he likes working at Amazon. They feed them once per month, like they gave them Thanksgiving, Chick Fila another time, IHOP, whatever.. Also, he simply loves that he only has to drive 10 minutes to get there.
1 person likes this
@AmbiePam (111226)
• United States
18h
@snowy22315 That sounds really good with just a ten minute drive.
1 person likes this
@LadyDuck (491731)
• Italy
18h
Tell them nothing and keep the money. I was very upset for a book that took forever to be delivered. I noticed it still figured as "non delivered", I asked for a refund. I never do this, but I was very angry about this book.
1 person likes this
@snowy22315 (201942)
• United States
17h
You were well within your rights. I was non too pleased with both deliveries to my mom CHristmas and Bday were screwed up.
1 person likes this
@LadyDuck (491731)
• Italy
17h
@snowy22315 - As the book was a gift, I had to order to another place, I thought it was in my rights to ask the refund.
1 person likes this
@JudyEv (370075)
• Rockingham, Australia
8h
It's amazing what goes wrong/right sometimes. You just have to scratch your head and move on.
1 person likes this
@snowy22315 (201942)
• United States
7h
Yep that,'s so.
1 person likes this
• Northampton, England
11h
Amazon delivery guy left my parcel outside in the rain, even though we had a porch. it was my new phone! Luckily it was well packed and worked
1 person likes this
@snowy22315 (201942)
• United States
11h
Ridiculous!
@velvet53 (23552)
• Palisade, Colorado
14h
I have been hearing a lot of bad things about Amazon lately. Sounds like you got a free purse.
@toniganzon (72702)
• Philippines
8h
That's strange indeed but that could happen when there's a glitch.
1 person likes this
@wolfgirl569 (128603)
• Marion, Ohio
11h
It usually uses gift card first. That is strange it didn't. But sounds like you came out ahead
1 person likes this
@snowy22315 (201942)
• United States
7h
I guess
@RasmaSandra (93432)
• Daytona Beach, Florida
12h
There was some kind of glitch somewhere,
• United States
18h
Someone at Amazon was confused
1 person likes this
@snowy22315 (201942)
• United States
18h
Their robot glitched.
@DianneN (247435)
• United States
17h
Always something with Amazon lately. They never delivered a gift to a friend on myLot. Keep everything. Say nothing. Not your problem
@snowy22315 (201942)
• United States
16h
They are just losing it
1 person likes this
@DianneN (247435)
• United States
6h
@snowy22315 If we benefit, so be it.