Manufacturers sometimes make things as difficult as possible

@JudyEv (381815)
Rockingham, Australia
March 24, 2026 1:53am CST
We recently purchased a new fridge after the compressor in our five-year-old one ‘failed to compress!’ We needed to register the new one with the manufacturer. So they needed all sorts of details which weren’t on the documentation that came with the unit. Their website told us where to find the information panel on the side of the lower freezer cabinet wall. There are two freezer drawers but the top one doesn’t come out. If you pull it out as far as you can, you can see the manufacturer’s plate, tucked up half hidden by the drawer. Do they put it there purposely to make it as difficult as possible to read? You’d have to think so. Vince had to lay on his side with his head half in the cabinet and try to manipulate his phone to take a photo of the plate. It was the only way to read it. Maybe they’d prefer people didn’t register their appliances then they wouldn’t have to worry about replacement/repair if something goes wrong. When Vince went to get up, he’d scraped the skin on his elbow and there was quite a patch of blood on the floor. Being on blood-thinners and now being elderly and having this skin means he bleeds easily. So that was our excitement for the day. Movies at the clubhouse tonight. Photo is mine.
14 people like this
14 responses
@arunima25 (93194)
• Bangalore, India
24 Mar
Oh! Sorry about that. Hope the movie night goes well and cheers up Vince. It does sound like something not user friendly at all. Maybe there is way to give them feedback to improve there
2 people like this
@JudyEv (381815)
• Rockingham, Australia
24 Mar
I'm thinking I'll write to them about it. It is simply ridiculous that the plate is in such a position.
2 people like this
@arunima25 (93194)
• Bangalore, India
26 Mar
@JudyEv You should do that as a responsible consumer. You might be right about their intention to do so.
• United States
24 Mar
Poor Vince!! it is crazy that they put all that info in a place that isn't easy to access. I wonder if you're right that they do it on purpose. Sure seems like it. Enjoy your movies at the clubhouse tonight,
1 person likes this
• United States
25 Mar
@JudyEv I hope they pay attention and maybe have gotten more complaints as to where it would be more accessible. Glad you enjoyed Of Mice and Men but it does end sadly.
1 person likes this
@JudyEv (381815)
• Rockingham, Australia
25 Mar
I'm going to write to them. There is absolutely no reason why it couldn't be put somewhere more accessible. We saw Of Mice and Men and enjoyed it although it has such a sad ending.
1 person likes this
@JudyEv (381815)
• Rockingham, Australia
26 Mar
@Marilynda1225 The ending is almost inevitable, isn't it? I've read Steinbeck's Grapes of Wrath and The Red Pony and from memory they're both pretty bleak.
1 person likes this
@LadyDuck (502198)
• Italy
24 Mar
I noticed that they place the information we need in the most difficult places to reach! I am so sorry Vince scraped his skin, I hope it's nothing serious.
1 person likes this
@LadyDuck (502198)
• Italy
24 Mar
@JudyEv - This is true, my husband needs the aspirin every day, but at least he stops bleeding soon.
1 person likes this
@JudyEv (381815)
• Rockingham, Australia
24 Mar
Vince has quite thin skin now and it deosn't take much to make him bleed. Being on blood-thinners means if he knocks himself, it bleeds easily.
1 person likes this
@rakski (156249)
• Philippines
26 Mar
that will be so hard for anyone who needs that information
1 person likes this
@rakski (156249)
• Philippines
26 Mar
@JudyEv yes, I agree! It should come in handy for the customer of all ages
1 person likes this
@JudyEv (381815)
• Rockingham, Australia
26 Mar
It would be nearly as hard for someone younger and fitter, let alone an older person.
1 person likes this
@DianneN (254949)
• United States
24 Mar
We’ve had similar issues. Enjoy your movies and relax.
1 person likes this
@DianneN (254949)
• United States
25 Mar
@JudyEv You both need to do strength and flexibility exercises. Trust me. I know the feeling.
1 person likes this
@JudyEv (381815)
• Rockingham, Australia
25 Mar
It's getting harder and harder to get off the floor etc. For the moment we can manage but it won't be long and such antics will be beyond us.
1 person likes this
• Philippines
25 Mar
I’m sorry to hear about what happened to Vince. Enjoy the movies!
1 person likes this
@JudyEv (381815)
• Rockingham, Australia
26 Mar
@freelancermariagrace Yes, it seems it is.
1 person likes this
@JudyEv (381815)
• Rockingham, Australia
25 Mar
The movie was very thought-provoking. Of Mice and Men. Have you seen it?
1 person likes this
• Philippines
25 Mar
@JudyEv, I haven’t seen it yet. is this movie available on Netflix?
1 person likes this
@AmbiePam (120547)
• United States
24 Mar
That makes me annoyed. He shouldn’t have had to hurt himself to get that taken care of.
1 person likes this
@JudyEv (381815)
• Rockingham, Australia
25 Mar
I really think I'll write to them. There are dozens of other places they could place the plate.
1 person likes this
@snowy22315 (208748)
• United States
24 Mar
Poor Vince..show crazy to put a label there!
1 person likes this
@JudyEv (381815)
• Rockingham, Australia
25 Mar
I think so too. I'm determined to write to them. I'll keep you posted! lol
1 person likes this
@wolfgirl569 (135583)
• Marion, Ohio
24 Mar
I have had to take pictures of things before too. I think it is to keep you from registering for the warranty
1 person likes this
@JudyEv (381815)
• Rockingham, Australia
25 Mar
They are just making it as hard as possible. It's so annoying.
1 person likes this
@RasmaSandra (97912)
• Daytona Beach, Florida
24 Mar
Sorry to hear this, and quick healing to Vince. You should complain about this,
1 person likes this
@JudyEv (381815)
• Rockingham, Australia
25 Mar
I'm thinking I'll write to them. There are plenty of places where they could place this plate more accessibly.
1 person likes this
@JESSY3236 (22199)
• United States
24 Mar
Yeah they do hide that info. That is terrible place to put it.
1 person likes this
@JudyEv (381815)
• Rockingham, Australia
25 Mar
It was very difficult to get the information off this plate.
1 person likes this
@Ronrybs (21504)
• London, England
24 Mar
I think this is the trend. Stick to regulations, but make it as difficult as possible to follow through
1 person likes this
@JudyEv (381815)
• Rockingham, Australia
25 Mar
That's how it seems to me. I'm going to write to them. It's so unnecessary to hide the plate in this way.
1 person likes this
@LindaOHio (222288)
• United States
26 Mar
I'm sorry Vince hurt himself looking for the hidden plate. 5 years for an appliance isn't very long. Love the picture.
1 person likes this
@JudyEv (381815)
• Rockingham, Australia
27 Mar
The photo shows one of the many species of grass trees. They're quite fascinating to look at.
1 person likes this
• Northampton, England
24 Mar
Only Aussie could have an accident starting a fridge
1 person likes this
@JudyEv (381815)
• Rockingham, Australia
25 Mar
He didn't actually do anything. Just leaned too hard on his elbow I guess.