August 22, 2009 12:19pm CST
I used to be with the customer/technical support industry and one thing that shocked me was the stress i had to endure. We are usually paid and trained well but for me, stress was the very disadvantage of this job. You get yelled at, you have to solve problems real time and get pressured by a lot of stats. Although a lot of things could be developed, like conversational skills, analytical and many others but you can never avoid the kind of stress it brings. Its not the worst job though, i just want to know if you feel the same way as i do.