I shopped online with my PayPal

@GardenGerty (76059)
Marion, Kansas
May 3, 2012 9:34pm CST
I wanted some software to remove lyrics from a CD so I could use it to accompany me when I sang. Found a good price, opted for an immediate download. . . and when I tried to download it, my computer said the file was corrupted or it had a virus. I e mailed the seller, who never got back to me. I went to PayPal and filed a dispute. They contacted me about ten days ago and suggested I file a claim. I got word tonight that I won my claim and I would get my money back. I am certainly pleased. Most of the time I like shopping online, and I am really glad PayPal helped me this time.
3 people like this
12 responses
@SomeCowgirl (32277)
• United States
4 May 12
As you know I shopped with Ebay for the first time ever not too long ago. I didn't have a bad experience, just was stalled, and think that from now on I'll use paypal for my whole payment with atleast ebay stuff. I called paypal that same night and it was much quicker, i got my payment back again after I'd say five days. Glad you got your money back, but I hate that the file was corrupted and virus laden.
3 people like this
@GardenGerty (76059)
• Marion, Kansas
5 May 12
I am just really glad my computer refused to download it. I find myself wondering if this guy was doing that on purpose.
1 person likes this
@topffer (20450)
• France
10 May 12
PayPal is perfect to do some shopping on Ebay, but sadly many sellers are refusing it in my country and are asking for a check, due to PayPal fees.
@nonersays (2286)
• United States
5 May 12
Before I signed up for paypal, I heard some real horror stories about them not being helpful, or freezing your funds for no reason and things like that. Since I've started using them I'm happy to say I have not had any problems. I've not had to file a claim with them, and hope I never will. Though it makes me happy to see they were helpful with your problem!
2 people like this
@GardenGerty (76059)
• Marion, Kansas
6 May 12
You have an etsy store, right? How is that going? I have liked some of your things you have posted on Gather.
1 person likes this
@peavey (14803)
• United States
5 May 12
I like Paypal. I've never had a situation where I had to file a dispute through them, but with the way they do other business, I wouldn't hesitate to contact them in such a situation. They've always responded quickly and efficiently with any request I make.
2 people like this
@GardenGerty (76059)
• Marion, Kansas
6 May 12
I have always had good results with PayPal. Most of my shopping goes well as well, this is just a rare occasion, I think.
1 person likes this
@suspenseful (40331)
• Canada
4 May 12
I never have enough in Paypal to buy anything online and I use my credit card that gives air miles. But I did hear it is quite good. You do have to be careful online and just go to the established places or those recommended. I knew someone who used to go to ebay, but I never did. Good thing you won your claim.
@GardenGerty (76059)
• Marion, Kansas
5 May 12
I do not do credit cards, they have been a problem for me. Of course if I had in this instance they would have gotten my money back even sooner.
1 person likes this
@superbadx (484)
• Malaysia
4 May 12
Nowadays, Paypal have this thing called Buyer Protection. It is to make sure that buyer doesn't get ripped off by sellers. But this Buyer Protection is focused more on ebay since it is their own company and all they would want is customer satisfaction just like most ebay sellers. But i would like to advice you to be more careful next time when purchasing something on the internet since we wouldn't know what can happen next. Be sure to do some research on the website you are buying first before actually buy from them.
2 people like this
@GardenGerty (76059)
• Marion, Kansas
5 May 12
You are right, I probably should have researched this seller a little more, but I was excited to find just what I needed at the moment.
1 person likes this
@mervyn07 (437)
• Singapore
4 May 12
I have also successfully claim for dispute through PayPal and their action taken is very prompt and refund has been made without much questions, that is why PayPal is my no 1 choice for payment processor
2 people like this
@GardenGerty (76059)
• Marion, Kansas
5 May 12
I wish other sites were as easy to use as PayPal and some of the other things I want to do I wish could go through PayPal. I have never had trouble with it.
1 person likes this
4 May 12
I haven't experienced any problem like that in my online shopping. I normally use paypal as my payment processor. I am hearing a lot of good testimony about paypal especially when resolving disputes. That is why I trust paypal thn other payment processor. 10 days for me is too long but at least you were able to get your money back with their help.
2 people like this
@GardenGerty (76059)
• Marion, Kansas
5 May 12
If I know it is coming, I can wait for ten days. I brought them into the dispute because the seller would not communicate with me at all about the faulty download.
1 person likes this
@jazel_juan (15770)
• Philippines
4 May 12
This is good, now i know that paypal can be trusted Good thing they helped you as well because there are times who would ignore you. Good thing you got your money back!
2 people like this
@GardenGerty (76059)
• Marion, Kansas
5 May 12
The seller was certainly ignoring me, that is why I brought PayPal into the dispute. I hope that they limit his account, which they may do.
1 person likes this
@rusale (648)
• Philippines
4 May 12
Wow. That's a great news. I haven't tried buying online but I was still planning to if I will have money in my paypal account. I only had few dollars in it and I can't afford to buy any of those stuff. hehehe. I'll try to earn money online to put it on my paypal account to start shopping online.
2 people like this
@GardenGerty (76059)
• Marion, Kansas
5 May 12
Even with some of the computer problems we have been having lately, MyLot is still an awesome place to earn money to your Pay Pal. I hope you succeed with that plan.
1 person likes this
@Hatley (121149)
• Garden Grove, California
4 May 12
hi gardengerty I love paypal because if I have any problems at all they will work with me and sort them out.Wow a corrupted file.I am'glad you went back to paypal and that you have won your claim and will get your money back.I also enjoy shopping on line and ' am looking forward to finding a particular beanie baby for my collection Unicorn a beanie baby Unicorn;I had a senior moment there and was getting upset with my self and the name popped out. Living with Kathy has sharpened my senses of forgetting something 'then panicking and always I do remember it.,I do not mind the aches and pains of age but want to keep my sound mind all my life.
@GardenGerty (76059)
• Marion, Kansas
5 May 12
Hatley, I suspect if you were going to be plagued with dementia it would have started much younger than you are now. None the less, I join you in hoping for a sound mind all of your life.
1 person likes this
@telmesh (1793)
7 May 12
Glad you have found that pay pal can be trusted and are true to their word even if some sellers aren't. Well done Garden and well done Pay Pal.
1 person likes this
@GardenGerty (76059)
• Marion, Kansas
7 May 12
Yes, it is always good to find reliable companies. I also have weeded out this seller from my list.
• Canada
4 May 12
Paypal is excellent for that! I love using paypal because I feel safe, no matter what I buy. If I need to file anything, in which I had a few times in the past; I always got my money back. Even if you join sites that promise to pay you for extra income, and take cash from your account. You can file for that, and win your case, and money back.
1 person likes this
@GardenGerty (76059)
• Marion, Kansas
5 May 12
Wow, really? Maybe that is why so many of them no longer use PayPal. PayPal had made them honor their promises.
1 person likes this