May 3, 2012 9:34pm CST
I wanted some software to remove lyrics from a CD so I could use it to accompany me when I sang. Found a good price, opted for an immediate download. . . and when I tried to download it, my computer said the file was corrupted or it had a virus. I e mailed the seller, who never got back to me. I went to PayPal and filed a dispute. They contacted me about ten days ago and suggested I file a claim. I got word tonight that I won my claim and I would get my money back. I am certainly pleased. Most of the time I like shopping online, and I am really glad PayPal helped me this time.