Swagbucks - Verification Before Reward

@EmmyLu18 (102)
United States
July 8, 2012 9:14pm CST
I earned my first 700 Swagbucks PRETTY quickly (3-5 days), and dashed to the prizes to get my $5 sent to paypal. Weird thing, they wanted to verify through my mobile phone. HELLO! I don't have a mobile phone. My mom doesn't either and she verifies through email, so once I sent an email to Swagbucks explaining my dilemma, I expected them to just verify through email but NOOO. Get this: they are sending me a POSTCARD with a verification number. Can you believe that? Should be here sometime this week and in the meantime, I've gotten to over 800 Swagbucks. I might as well just wait for enough Swagbucks for the $10. Have you ever run into such problems with Swagbucks?
2 people like this
10 responses
@CatGods (4601)
• United States
9 Jul 12
I have been with swagbucks for a great many years and never once did I have to verify with a cell phone. Like you I don't have one. But I do have to verify via my email address. I think you might have an option either in your settings or when you are ready to cash out.
1 person likes this
@EmmyLu18 (102)
• United States
9 Jul 12
Well, I didn't have an option when I cashed out, but I'll try looking in my settings...where would that be located exactly?
@CatGods (4601)
• United States
9 Jul 12
more than likely in your profile, I'm just guessin.
• United States
9 Jul 12
The emailed prize verification is actually completely different than the mobile/snail mail verification. I think they've started making users verify their mobile numbers by SMS or physical addresses by the postcard to cut down on fraudulent accounts. I don't think there's anything you can do to get past it except verify the account the way that they ask you to.
@anex08 (868)
• Philippines
9 Jul 12
ohh..thank you for this information. another site for me to earn passive income. I might try one. But I guess giving your phone number would be safe enough, most of the sites really require a phone number to verify claims and accounts..good luck and happy earnings!!
@anex08 (868)
• Philippines
9 Jul 12
OH OH... SWAGBUCKS is not available in the Phillipines.. Try again Next time. :-(
1 person likes this
@EmmyLu18 (102)
• United States
9 Jul 12
Awwww. So sad. I'm sorry to hear that. It's a great site.
1 person likes this
• United States
9 Jul 12
Anex, that is why they started a site called Zoombucks. I have been there but still no cash-out.
1 person likes this
@ShepherdSpy (8565)
• Omagh, Northern Ireland
9 Jul 12
I've been with swagbucks for over a year,but I discovered after joining that the prizes and such would only be shipped to US addresses..I built up a points balance anyway over time,and about a week ago realized they're now including UK members..a couple of surveys and a few of the online games,and I had enough points together for one of the payout vouchers! I went with a $5 paypal voucher..as I'd signed up to Swagbucks with my paypal email,I had no problems with the transaction..
@EmmyLu18 (102)
• United States
9 Jul 12
That's awesome! I hope this can get cleared up with me. Doesn't make much sense, does it?
1 person likes this
• Omagh, Northern Ireland
9 Jul 12
It does seem strange that they'd be trying to get you to verify your transaction by cellphone when you don't have one,and then using snail mail rather than email! I hope the process gets smoother for the next time...
@EmmyLu18 (102)
• United States
9 Jul 12
If you looks at my reply to alaskanray, I think it explains it pretty well. Email can't verify my mailing address and I guess that's what they're trying to do. This is a one time thing.
@Shellyann36 (5574)
• United States
9 Jul 12
I always have to verify when I am cashing out. The only difference is that I verify via email. I have never had to wait for a postcard. That sounds silly. I would complain again! Did you ever register a phone with them? I wonder if this is some sort of scam to get your mobile number and sell it? Very strange.
@EmmyLu18 (102)
• United States
9 Jul 12
I doubt it's a scam. Swagbucks has been a legit site for a long time and my mom uses it faithfully. She too verifies through email and can't understand why this is happening to me. I hope I don't have to get a postcard more than this one time.
1 person likes this
• United States
18 Jul 12
Yes, I love Swagbucks and they have been very legit for a long time. I would still complain to the help section. It just seems odd to me.
@EmmyLu18 (102)
• United States
20 Jul 12
It was just a one time thing and is all cleared up now...I cashed my swagbucks in just fine...$10 comin my way ;D
@dorannmwin (36609)
• United States
9 Jul 12
I've been a swagbucks member for over three years now and I have cashed out hundreds of dollars worth of prizes and I have never been asked for a pin number in order to cash out for my prizes. The last time that I cashed out for a prize was last month on the 26th when I cashed out for a $50 Amazon gift card. I had to answer my security question to cash out, but I didn't have to give a pin number that I had gotten through my phone. That said, if they ever do want to send a pin number to my phone, that wouldn't be something that I would personally have a problem with because of the fact that I do have a mobile phone. However, I also acknowledge that not everyone does.
1 person likes this
@EmmyLu18 (102)
• United States
9 Jul 12
I tend to go crazy with a mobile phone. Having a computer and home phone is enough means of communication, now. I used to drive my mom NUTZ texting all the time. She'd take my phone away so she could have me to herself lol I don't understand the verifying through phone either. Maybe it's a recent thing for new members? Or could it be because my Paypal card is a student Paypal card still, and I need to get my own? Plus there's the fact that my student Paypal card is under a different email than my Swagbucks account. Whatever it is I hope I get it cleared up soon. I could use the $$$.
1 person likes this
@TeamCholent (2844)
• United States
9 Jul 12
Nope and I have received well over $1400 in Amazon Gift cards to date through them thanks to offers and awesome referrals. It is a great site so hang in there and kepe using it, it will pay off in the long run I assure you.
1 person likes this
@EmmyLu18 (102)
• United States
9 Jul 12
Oh don't worry, I know this site pays off, but I still find this strange. A postcard? O.o
1 person likes this
@alaskanray (4642)
• United States
9 Jul 12
We may have to get together on this and contact swagbucks together to clear this up. They should be verifying through email. Come see me and we will work it out, k? (love being your mom)
@EmmyLu18 (102)
• United States
9 Jul 12
Okay, thanks mom.
1 person likes this
@EmmyLu18 (102)
• United States
9 Jul 12
I just went through the checkout thing again, and tried the "Call Me" option, but they saw right through my landline #, and I got this: "We apologize for the inconvenience; however, you may proceed to verify your account through our mail verification process. This is a one time verification process. Please make sure your mailing address is current so that we may send you a postcard with a PIN number and verification instructions. Once your address is updated, please email: mailverification@prodege.com and title the subject MAIL VERIFICATION. You will receive your PIN within 7-10 business days. Thank you." So I guess this is just to verify my MAILING address, which has nothing to do with email. And this is a one time thing, so I won't have to do it again. Strange that they'd do this for something I DON'T have to have mailed though. This is an internet transaction, not mail. I guess it's in case I do order something they hae to mail to me. Gotta make sure I'm me.
1 person likes this
• United States
9 Jul 12
I still agree it's weird.
@FrugalMommy (1469)
• United States
9 Jul 12
I wonder if they flagged your account for review because both you and your mom have accounts. Having more than one account per household is allowed, but maybe they have a system in place to flag accounts if more than one logs in from the same IP address. I haven't been asked to verify my account that way yet but it wouldn't surprise me if I have to when I redeem for my next prize. I've been earning a lot more swag bucks over the last month. I normally get the $5 Amazon gift cards as soon as I get 450 swag bucks in my account but I want a new mattress so I'm saving up for a couple of $100 Walmart gift cards.
@EmmyLu18 (102)
• United States
9 Jul 12
I doubt you'll have to do this. If you look under alaskanray's response, you'll see why I have to do this. I figured it out I think
• United States
9 Jul 12
I've redeemed several Paypal rewards through Swagbucks, and I've never encountered anything like that before. I'm currently saving up my Swagbucks, so it's been awhile since I've redeemed any prizes. Maybe whenever I do choose to redeem, I will have to do the mobile phone verification as well. Hopefully not though. Good luck to you.
@EmmyLu18 (102)
• United States
9 Jul 12
Yea, I hope you don't have to...seems like quite a hassle just for not having a mobile phone. Thanks and good luck to you, too.
@mutchy126 (317)
29 Aug 12
I think its to help stop multiple accounts. Because its easier to make multiple email addresses than have multiple Phone Numbers!