Cash is king
By solxee
@sol_cee (38222)
Philippines
February 10, 2022 8:26pm CST
I don’t like going to the bank. It’s an errand I purposely do last in my totem pole of priorities. Yesterday was bank day so, yeah, not very excited. I went there early to avoid the crowd and boy, it was crowded. Then I noticed a lady (client/customer) piling up bags and bags of peso coins on the counter. She had the bags labeled with the denomination, amount and how many pieces. She was waiting for someone to cater her. Finally, a bank teller was free to have her and I couldn’t help but overhear their conversation. The teller seemed to be in a bad mood, her unsmiling face fixed on the coins in front of her.
Maybe she didn’t want to count the coins?
Isn’t it part of the job?
Aren’t coins money?
Is the lady wrong in bringing the coins to the bank to have them deposited?
Shouldn’t the banks be happy with coins not being hoarded?
I don’t know who can answer my questions. Probably @sunrisefan because he used to be a bank owner?
How about you? Do you deposit coins?
22 people like this
25 responses
@rsa101 (37969)
• Philippines
11 Feb 22
Oh well, I guess the sense of seeing the coins to be counted makes her mood bad. 
I know it's their job to do it but the feeling that you have to count that bagful of coins can sometimes break your mood no matter what. . I think depositors should also be conscious that when depositing smaller denominations especially coins need to be deposited in smaller and manageable to count since that can take the time of the tellers to account for each and one of the coins and it could also delay other clients from being entertained by the tellers.
I know it's their job to do it but the feeling that you have to count that bagful of coins can sometimes break your mood no matter what. . I think depositors should also be conscious that when depositing smaller denominations especially coins need to be deposited in smaller and manageable to count since that can take the time of the tellers to account for each and one of the coins and it could also delay other clients from being entertained by the tellers.5 people like this
@sol_cee (38222)
• Philippines
11 Feb 22
@sunrisefan what do you think? So very unmaldita of me, right?
2 people like this
@sunrisefan (28524)
• Philippines
11 Feb 22
And another thing - it would not only be the teller who would be grumpy receiving tons and tons of coins but also clients in line after the one depositing the coins because it will take ages for the teller to segregate and count those coins otherwise she will shoulder the cost of coins with no monetary value when she accepts all without segregating."intienda na?" Hahaha!
2 people like this
@sol_cee (38222)
• Philippines
11 Feb 22
@sunrisefan where should murdered bills be brought to? I thought banks accept them all
1 person likes this
@sunrisefan (28524)
• Philippines
11 Feb 22
@sol_cee Yes and not only for coins. If a teller received fake or mutilated bills then she will have to pay for that.
2 people like this
@sunrisefan (28524)
• Philippines
11 Feb 22
One thing more - banks don't just accept coins right away. They will segregate those that are considered of no value because they are deformed, have become very thin because they have been used in "hantak" or very badly defaced. When coins have these defects, you can probably go directly to BSP to have them replaced which would be more hassle so better charge them as losses to your "tindahan" business :)
2 people like this
@sunrisefan (28524)
• Philippines
11 Feb 22
Bank owner man jud! During our time, there's this one teller who does not say how to say no. While some other tellers refuse to accept hordes of coins, this teller just smiles when all the coins are pushed to her by clients. There's even a client who owns a gasoline station down south who deposits coins in a box whose dimension I think is 20 inches in length, 15 inches in width and 8 inches in depth. Just imagine how many hundreds of pieces of coins are contained in that box. Sometimes it takes about a month for the janitor/messenger to count these on a manual coin counter because he has other errands to do. The client does not mind too that it takes that long for her coins to be credited to her checking account. This teller has long retired ahead of me and maybe she has no other thing to do that she attends several masses on a Sunday LOL!
2 people like this
@DaddyEvil (137142)
• United States
11 Feb 22
@sol_cee Pretty always picks them up, too... and then makes me carry them because she doesn't have pockets in her short pants. *sigh*
1 person likes this
@ptrikha_2 (45589)
• India
11 Feb 22
Long time back, staff in Government owned banks ( Known as Public sector banks) used to be rude and unhelpful.
They behaved as if we were not customers but a burden on them.
I see them better behaved than before due to private sector competition, reforms and some performance linked pay benefits factor but at times, the kind of behavior that you talked still persists.
On the other hand, private sector bank staff are better behaved but overloaded due to under staffing!.
Tough world!
2 people like this
@much2say (53942)
• Los Angeles, California
16 Feb 22
For a while, the banks here weren't accepting coins or even rolls of coins - I don't know why. I don't know about now though. If we don't spend coins, we have put the excess in our plastic coin containers here . . . not sure what we will do with them at this moment 
.
.1 person likes this
@much2say (53942)
• Los Angeles, California
19 Feb 22
@sol_cee Well, here they say there is a coin shortage, but I'll bet no cashier will want to count out all those coins. They have machines here that you just dump all the coins in - it will count and you get a receipt to exchange for dollar bills . . . however of course it will take a percentage.
1 person likes this
@DaddyEvil (137142)
• United States
11 Feb 22
Yes, coins are money even if the bank isn't thrilled to get them. (The banks have a machine they run the coins through and the machine counts them. A human doesn't have to count them anymore. The bank could also weigh the coins. I've seen banks do both in order to check the machine count.) The only reason the teller had to be scowling was if they were having a bad day and I would have spoken to bank management about that, if it were me. The bank teller should be professional at all times while waiting on the customer. It's their job!
1 person likes this
@sol_cee (38222)
• Philippines
11 Feb 22
Having a bad hair day maybe? Lol but still, she shouldn’t have been scowling. It’s disgustingly so unprofessional. I don’t know about the counting machines in banks here. I’d ask @sunrisefan
1 person likes this
@DaddyEvil (137142)
• United States
11 Feb 22
@sol_cee Sometimes, when I take a large bag of coins in to be added to my checking account, the bank teller will ask for one of my deposit slips and tape it to the bag of coins and tell me they'll run them through the machine later and send me a deposit slip for the amount. I know the machine counts correctly, so that's fine.
1 person likes this
@sol_cee (38222)
• Philippines
11 Feb 22
@DaddyEvil that’s very efficient. You don’t need to wait for a long time then
1 person likes this
@sunrisefan (28524)
• Philippines
11 Feb 22
You know what I do before when I have accumulated so much coins? I put different denominations on separate plastic bags, label them like the lady you saw in the bank and bring them to Robinsons and have them changed by any of the cashiers. They would then be glad to take the coins which they really need. Sometimes when they are busy, they just tell me to go to the Customer Service and have the coins changed. Maybe you can do that too Madam.
2 people like this
@sol_cee (38222)
• Philippines
11 Feb 22
@sunrisefan it was in BDO. She didn’t want to accept my coins. I said I came from Jolo, Sulu (not actually Jolo, Sulu but I did mention an infamous Muslim community in Davao).
1 person likes this
@dgobucks226 (34449)
•
13 Feb 22
I would have to agree with @rsa101. Sometimes there can be a fine line between being a good customer and being a pain in the butt. You come across people like this with service type jobs. Technically the person is doing nothing wrong, but for the reasons mentioned it can be bothersome. After all, the deposited money is not going to the teller. You know, in my view, being courteous works both ways.
2 people like this
@dgobucks226 (34449)
•
17 Feb 22
@sol_cee Oh, I'm sure there are many people that consider other's feelings too. Although, I'm also sure there are those who are selfish and could care less about others as long as they are satisfied.
1 person likes this
@Saniars (38)
• Ujung Pandang, Indonesia
11 Feb 22
sad to hear that. maybe the mood of the teller is not good. But it would be nice if he remained professional in serving customers. even if it's just a coin. After all, coins are also money.
I haven't been to the bank in 2 years. besides I really don't like queues, I also have no interest in going there. I am not an entrepreneur who has to save money from my business in the bank. I also use cashless for almost all transactions. when it comes to coins, I give the coins to my 3 year old daughter for her to put in a piggy bank. it was quite fun for him to play while learning.
2 people like this
@snowy22315 (170844)
• United States
11 Feb 22
Most of the banks here now have coin counting machines in them. They do take a small percentage, but it is easier and faster than going through a teller. I have never tried to cash out deposit a large amount of coins, with a teller, but my guess is they would refer you to the machine. One day I saw a guy cashing out like a backpack full of coins in the machine. It had to have been a few hundred dollars worth.
1 person likes this
@snowy22315 (170844)
• United States
11 Feb 22
@sol_cee The bank machines take 3 percent.
1 person likes this
@sol_cee (38222)
• Philippines
11 Feb 22
@snowy22315 oh that’s okay I think. 3 percent is fine by me
@RebeccasFarm (86914)
• United States
12 Feb 22
Cash is king I agree.
I need some and it is so pretty to look at.
I do not go near banks.
1 person likes this
@RebeccasFarm (86914)
• United States
16 Feb 22
@sol_cee 
I wish you a lot of it friend
I wish you a lot of it friend1 person likes this
@sol_cee (38222)
• Philippines
16 Feb 22
@RebeccasFarm you too my friend, like tomorrow asap
1 person likes this
@ihasaquestion (8274)
•
24 Feb 22
Isn't there a coin machine for bank tellers to slot the coins in? Perhaps she has had a bad day, and has got nothing to do with the coins deposit nor the lady.
1 person likes this
@ihasaquestion (8274)
•
24 Feb 22
@sol_cee Ahh, I understand what you mean. You were taken aback a bit.
