Seller padding shipping charges

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@getnbuy (1314)
United States
January 27, 2007 2:52am CST
What would you do? Here is what happened: I bought one DVD set and bid on another from the same seller. He sent me a second chance to bid on the second one after it closed. I said ok. In the meantime, I had paid for the first one. I asked him to mail them together and also asked for a combined shipping fee. He never responded. A few days later I found out he had sent the first one. I weighed another set of DVD's with the same # of disks and it would have only cost $1.59 media mail He was charging me 6.95 for media mail. If he had sent the two sets together, as I asked,it would have been $2.65. As it is, he wants another 6.95 for shipping of the second one. I haven't paid for the second one, yet. I feel like NOT buying it, but then he would give me negative feedback. What do you think I should do? What do you think of sellers who pad their shipping charges? Does EBay have any rules against this?
4 people like this
30 responses
27 Jan 07
For what it's worth, many buyers often forget that the cost of the shipping materials (jiffy bags, bubble wrap, etc)has to be added into the P & P costs it is for postage and packing after all. Granted there are a small percentage of sellers who do overcharge on postage, but then if you don't like the postage charges, you do not have to bid on the auction. I recently won a dvd, I bid 99p and the postage was another £3.00. It arrived within two days, very well packaged and I was happy
@nw1911guy (1134)
• United States
27 Jan 07
You bring up an excellent point.
@onesiobhan (1330)
• Canada
28 Jan 07
That's pretty common. Ebay has gotten so competative, especially with all the other discount and second-hand options out there, that the only way to make money now is to pad the shipping. I've gotten stuff delivered to me where the seller used the internal program that Ebay has available to figure out shipping costs, and it was three times the price the post office website claims that they charge. I can only conclude that somebody is making extra money off of it.
1 person likes this
• Indonesia
29 Jan 07
Agree.
@Island_Geko (3760)
• Canada
28 Jan 07
I noticed it happens with a lot of over seas companies.....I also find that because I live on a island inside Canada people feel that they can increase the shipping. For crying out loud the shipping to my place is the same as to any Canadian city!! I think what is happening is they are trying to make up what the loose in the aution in the shipping. I mean for one item I payed 15.00 and when I got it the shipping was only 8.95. I think people don't do their research before starting ebay auctions.
1 person likes this
@getnbuy (1314)
• United States
28 Jan 07
Wonderful comments from all of you! thankyou very much! I have decided to go ahead and get the second DVD , give him negative feedback, report him to ebay, and never deal with him again! I also resolve never to pay for a first item until I am sure I am through dealing with that person. Most people are fine with combining shipping, but You never know. You helped me make my decision. You all deserve +'s.
@sunnypub (2130)
• United States
27 Jan 07
First of all I do not buy from sellers who pad their shipping. Just about every seller lists their shipping charges in the auction and If I think it is too high then I move on and find another seller. I think ebay states in the rules that it is up to the buyer to research the shipping charges and by bidding you are agreeing to those charges. However they do also have in the rules that sellers cannot over pad their shipping. If you find a seller who you believe is over padding then you can report them to eBay and if eBay finds they are over padding they will suspend the seller account. I clearly state my shipping charges in every auction I list so that buyers know exactly what to expect. Of course I don't pad. In fact I go by weight nad location so the buyer can put in their location into the form in the auction and they can see just how much it will be. the only thing I add to the actual shipping is the cost for comfirmation. I also clearly list in my auctions that I will combine shipping. A lot of sellers will not combine shipping but to me it makes sense. I figure if I combine shipping which does give the buyer a cheaper price then I will most likely get the buyer to come back and buy from me again. As it is that is my main goal. I want repeat buyers not one timers. I would contact eBay about this but I think that they will say the amount of padding in this case is allowed.
1 person likes this
@Pigglies (9339)
• United States
27 Jan 07
That doesn't sound like unreasonable padding though. Sometimes I'll go for auctions with higher shipping because since it makes people walk away, the item often goes for less and the overall price is still less. But I've seen sellers ship things for $80 and sell the item for 99 cents, when you know the shipping was only $20. That's just wrong. I include the box in my price of shipping because hey, I had to buy them, I'm not giving them away for free. A lot of people don't like that. I will combine shipping though, even if people ask after the auction.
1 person likes this
@dmanuel (411)
28 Jan 07
i understand why you feel bad about this but then again, before you buy an item from ebay you should read and agree with the terms before buying it. im not saying the seller is correct but it's a two way street. i don't think ebay has any rules against it because the "store" is more like on a "caveat emptor" principle.
1 person likes this
@Sir_bobby88 (8244)
• Singapore
28 Jan 07
I do think that some seller are trying to earn some money from shipping fees yea ... or they try to earn from shipping fees .... for example what the difference between a seller that sell a product for $20 plus shipping fees another seller selling the same product for $0.01 but a $19.99 Shipping fees ... it is the same but normally people will go for the $0.01 first to check it out yea ..
1 person likes this
@Alexc123 (126)
28 Jan 07
when i buy on ebay i just include the shipping charge in the cost of the product. if i feel this is above the price i want to pay i just ignore it and move on.
1 person likes this
@fubugirl (913)
• United States
28 Jan 07
That is wrong. i would tell him.
1 person likes this
@RebeccaLynn (2256)
• United States
28 Jan 07
I would not buy anything from that seller. I would give negative feedback and then report them to ebay.
@jjones474 (123)
• United States
28 Jan 07
Absolutely! Report him and open up a claim via Paypal, they will most likely side with you. In the future, check mailing fees beforehand.
1 person likes this
@cutepenguin (6457)
• Canada
28 Jan 07
I avoid sellers who charge higher shipping charges. When I sell stuff, I am careful to only charge the amount it actually costs me - postage plus whatever packaging. I would try to cancel the second deal. He may leave you negative feedback, but you can argue it. (Unless you don't have very much feedback. Then you kind of need to avoid any negative feedback while you build up your score).
1 person likes this
@crazynurse (7489)
• United States
27 Jan 07
As for ebay, they probably won't get involved on the 'padding of the shipping charge' in this case. Now they WILL get involved if one lists an item at say a ridiculous low opening bid like 1 cent ( in order to avoid the increased listing fee for listing an item over 10 dollars)and then charge 9.99 to ship the item. That scenario they forbid and will take action on. Since you bought the item through a deal with him, rather than as a won auction, he can't give you a negative feedback! One can only give feedback on completed auctions! Also, he can't turn in a 'non-paying bidder' on you, as again, you didn't win it via a bid! A person can 'not pay for an item won' three times before ebay kicks them off. So, in summation, you are likely not going to get in any trouble with ebay by not paying for this item! I would email the seller and tell him/her that you have changed your mind (if you seriously do not wish to carry through with transaction!)
1 person likes this
• United States
27 Jan 07
I'm not sure how EBay handles shipping, however if you are 100% sure of the what the shipping fee should be, I would ask him how did he come up with the shipping fee. Let he know that you have means of figuring out the shipping fee using media mail and your figures show $1.59 verses his $6.95.
1 person likes this
@7nicole1 (1634)
• Canada
27 Jan 07
Well I would'nt be paying for it thats bullsh*t. Who really cares if you get negative feedback. Just got to the sellers page and put your comments where everyone else can see them and try to contact eBay with your questions.
1 person likes this
@raven33 (70)
• United States
27 Jan 07
I've been selling on Ebay for 6 years, I also do alot of buying there. I do not pad my shipping costs and I try to avoid most sellers who do. If the seller is selling new items and the profit margin is not that high I can see charging a bit extra for shipping, supplies cost money... but some of the shipping prices I see are really unreal these days. I re-use packing materials and boxes, priority shipping supplies are free...I can understand a $1.00 or $2.00 markup on used items especially glassware or fragile items that are being carefully packed. But when I'm interested in something that realistically only costs a max of $4.10 to ship or $8.10 priority in a flat rate box and they're asking $13.00 or $15.00 for shipping...that's a bit insane.
1 person likes this
@Rebecky (166)
• United States
27 Jan 07
Live and learn. I would pay for the second dvd and chalk it us as a lesson learned. Combined shipping usually only applies if you alert the seller that you are bidding on two seperate auctions of theirs. Get an okay from the seller before you pay!! It sounds like the auction you lost out on, the winning bidder didn't pay and the dvd was relisted. That's why you were given a second chance to bid, unless he had mulitples of the dvd.... As for the padded shipping, the shipping costs are not just for postage. There's packaging, bubble wrap or other padding, and time! Before I bid on anything, I do some research. I look for the going price of the item I desire online, if I were going to buy it off of Amazon, for example. Then I look at the shipping costs the seller has listed. I place my bid according to what I want to pay, including the shipping costs. If I want to buy a dvd, and it sells for $20 at the retail store, I place my bid so that I will end up paying a total less than that. If the seller is charging $6.oo for shipping, my max bid will be $13. That way, I don't pay more for the dvd than I would have if I could have driven to the store and bought one. I feel like I've gotten a deal then! HTH!
1 person likes this
@nw1911guy (1134)
• United States
27 Jan 07
Typically, if you buy more than one thing from a seller, many of them cut breaks on shipping. This doesn't seem to be one of them. As others mentioned, cost of supplies is usually figured in. Did you figure in the cost of insurance on it or did the seller say no insurance? Also, what about his fuel and time for getting it to the actual shipper? There are a lot of factors to weigh on this. On the other hand, you could just pay it and give him negative feedback.
1 person likes this
@maru_047in (1007)
• India
27 Jan 07
I think that is not fair for asking such a huge amount. Ya i think your discission is right in this case as far as me i think buying by giving such a huge amount is not recommended and if he gives negative feedback than what is the disadvantage for you i dont get it it is their problem and they ll loose a good customer and i think we have many online shopping sites where we can buy the same products that too nowadays we get at each and every step.
@milott (2648)
• India
27 Jan 07
The shipping costs in ebay of late has been really exorbitant. This is the only reason why i hate to shop at ebay.com. They fix the price for a product at 100 bucks and they charge your 200 bucks as shipping charges to send that product and actually you would be paying more than what the price of that product will be, this really like daylight robbery which is happening at ebay.
@KrisNY (7591)
• United States
27 Jan 07
Honestly I wouldn't pay for the 2nd dvd set. He offered it to you after it closed- so it sounds like you didn't buy it through winning a bid. I used to sell on e-bay and I would charge actual shipping. I always looked for other sellers that said actual shipping charges before I bid. This way I knew they would be actual not over padded shipping. Alot of sellers do pad this- They figure they can.. If you get the item for a great deal this is their way of getting more. Crazy- So I would say leave him negative feedback for super high shipping costs with what you stated here- Should have cost x, charged y. And in the future look for actual shipping charges, the shipping charge in the item description, or ask the seller before bidding. Good luck in the future.