sign in • sign up
web   discussions   tasks   blogs   photos

Woman is suing Best Buy for $54 Million!  email this discussion to a friend?

myLot reputation of 95/100. estherlou (3836)   ranked 374 out of 26,919 in people 4 years ago

It seems that Best Buy lost this woman's laptop when she took it in for repair. They hemmed and hawed and finally fessed up that they didn't know what happened to it. They gave her $1,110.35 and a $500 gift card for her inconvenience. That would have paid for a new laptop. And now she wants to sue them for $54 million? Give me a break! This is nuts!
http://www.arcamax.com/weirdnews/s-302903-329679

 

people
sponsors
Office Depot® Online
Supplies, Furniture,& Electronics. Free Delivery on Most Orders!
www.OfficeDepot.com

SONY VAIO Laptop Sale
Shop speed, quality& design. 2nd gen Intel® Core™ i7 processor.
store.sony.com/VAIO

HP Laptops
Get great deals on HP Laptops. Shop eBay!
www.eBay.com

User has not selected a best response.
tags:  best buy, laptop, suing, best buy sucks, greed
 
1. myLot reputation of 97/100. jillmalitz (4117)   ranked 4,801 out of 26,919 in people   4 years ago

Ah, yes once again the lawyers have a field day. We are a society who loves to sue over everything. A guy sues over a pair of pants etc. I find this lady's suit of $54 million outrageous. I can understand she may have lost a lot of important information but that is what the experts tell us over and over again to back up info and to have info stored separately. $54 million? If a jury goes to this amount they are stupid.

Office Depot® Online Supplies, Furniture, & Electronics. Free Delivery on Most Orders!  www.OfficeDepot.com
 
2. myLot reputation of 97/100. p1kef1sh (7539)   ranked 87 out of 26,919 in people   4 years ago

People can be so greedy. There should be an upper limit on what people can sue for without hard evidence of cost. Personally, I think that the Court should throw the case out and fine her for wasting their time. But she'll no doubt settle out of court for the kind of money that the average family takes 10 years to earn. Makes your blood boil.


myLot reputation of 87/100. crazylady (417)   ranked 5,487 out of 26,919 in people  4 years ago

I totally agree. I think the person suing should have to pay the lawyer fees of both sides...it would eliminate a lot of petty lawsuits.

SONY VAIO Laptop Sale Shop speed, quality & design. 2nd gen Intel® Core™ i7 processor.  store.sony.com/VAIO
 
3. aussiemails (31)   4 years ago

I totally support this woman.
Nest Buy lost a laptop that contained her personal information that can lead to identity teft.
Potentially it can cost her millions of dollars! People in Best Buy never really took her seriously by offering her $900 in gift cards (source - yahoo.com) for a laptop that was bought for over $1100!
Its unbelievable.
Its best buy's own fault and they should pay for it.


myLot reputation of 80/100. whiteheather39 (15572)   ranked 1,702 out of 26,919 in people  4 years ago

I totally agree with you. I saw the lady being interviewed on TV and Best Buy treated her shamefully.


myLot reputation of 99/100. kimbers867 (1331)   ranked 1,840 out of 26,919 in people  4 years ago

I personally hate Best Buy. Our local store has horrible customer service. I was ready to buy a computer and I couldn't get a salesperson to wait on me. There were salespeople just standing around talking. I gave them plenty of opportunities to assist me but nothing. I have mystery shopped them in the past for several different vendors and it's always the same thing. I always get the impression that they are doing you a favor if they wait on you.

I only go in there if I am desperate for a video game, LOL

HP Laptops Get great deals on HP Laptops. Shop eBay!  www.eBay.com
 
4. myLot reputation of 49/100. Destiny007 (4866)   ranked 6,693 out of 26,919 in people   4 years ago

Considering some of the stupid court decisions in the past, this woman will probably win.

Our legal system seems to be determined to do everything possible to destroy business in the US, and I have no confidence in it at all.

She was reimbursed for the loss of her computer, and that should have been the end of it.

I hope she loses and has to pay the legal fees.

Locate Best Buy Stores Find Best Buy Stores. Search Local Listings at Local.com.  Local.com/Store_Locator
 
5. myLot reputation of 92/100. dumblnddzzy (10631)   ranked 242 out of 26,919 in people   4 years ago

Yeah there are some people out there just looking for a way to get rich quick. She's suing for $54 million bucks....but I'll bet she gets at least a cool million out of it if they settle out of court!!..Lori

Rugged Laptop Enclosures Practical water/dust/tamper proof laptop cabinets for harsh areas.  www.pcenclosures.net
 
6. myLot reputation of 80/100. whiteheather39 (15572)   ranked 1,702 out of 26,919 in people   4 years ago

That is what I thought until I saw the interview on the Today show with the lady. It is not about money it is the principle of how she was treated by the customer service. They offered her the gift card after a year of giving her lies and platitudes about ordering parts, have to send it to another site for repairs, etc. and it never left the original store as there was no record of having even attempted to repair it. She knows she will never get the money but at least asking for such a huge amount brought to every-one's attention. BTW Best Buy refused to appear or give an comment on the show.


myLot reputation of 95/100. estherlou (3836)   ranked 374 out of 26,919 in people  4 years ago

How interesting that the article I read never said anything about the time period of a year! I'd be angry also! Getting the run around is bad enough...but for ONE YEAR! Wow...thanks for the info...I didn't see the Today show.


myLot reputation of 93/100. Transdisc (18434)  4 years ago

I agree with you, whiteheather. No one should be treated in such a way. Even if it hadn't gone on a year, what they offered her was just wrong for her loss, IMHO.


myLot reputation of 87/100. crazylady (417)   ranked 5,487 out of 26,919 in people  4 years ago

Yeah I didn't watch the story either. Poor customer service should be punished. I am personally sick of it myself. No wonder they give our jobs overseas. They may not speak English, but they want to help!

Laptop - Hot Deals Get a Quality Laptop at a Cheap Price. Many Models & Features!  www.Calibex.com/Laptop
 
7. myLot reputation of 99/100. teapotmommommerced (5730)   ranked 1,182 out of 26,919 in people   4 years ago

Now we have to see what is on that computer. If this woman's laptop had all of her work on it and she did not have anything backed up then it might be worth millions of dollars. Can you just imagine what somepeople have on their computers. I have all of my photos they are worth lots of money I do not have have some of them backed up. If I lost them it would be a huge of semential loss to me.
Now if that woman had her whole business with bank infor, client lists and other such stuff on her computer then they need to pay.
SHAME ON HER FOR NOT HAVING ALL HER INFO BACKED UP.


myLot reputation of 85/100. oneandonemakesix (23975)  4 years ago

teapot,

even if it was backed up, that would still mean any file on that hard drive would be vulerable, and especially any private information that she had on their like her tax returns.....that right there is her major complaint that she had personal information on the computer and even if she wanted to she could not get it off.

Its not about being backed up, its become a battle of her rights to privacy and what Best Buy was supposed to do when they found that hte computer had been lost from their store, they needed to alert her for possible security breach of her personal info, and they didn't, in fact she says its the one area that they have not addressed, she has had to incur costs to keep her credit monitored in case anyone uses her social security number, etc, etc, etc....

There's more here than just htat

Until you read more than just the headline news, at first glance the lawsuit does look frivolous, but she admits that she probably will not get 54 million dollars, but I have to think she will get a nice settlement.

Mooch

Best Buy coupon Print Best Buy coupon Today and Save. Available now.  www.newcouponsfor.me
 
8. myLot reputation of 85/100. oneandonemakesix (23975)   4 years ago

the problem is not the laptop anymore, while they really miss handled this, there is the issue that she had personal information that she could not get off the laptop, due to the broken power button, this is where Best Buy has a severe issue of this....

The laptop contained her tax returns on it, think about it, that would be everything anyone needed to commit fraud, and if you say the laptop was broken, all it would take is to take out hte hard drive, and pop it in a new laptop....its more than the laptop,

And Best Buy had a legal obligation to tell her that her laptop was stolen or missing and she could be compromised.

If you read any of the multiple stories out on the net, she has a valid claim on what htey did and did not do.

Best Buy will be learning and paying, maybe not 54 million, but she will get a settlement out of it, what she really wants to know is what htey wouldn't have told her in the beginning, how did it happen and why weren't you honest with me.

Mooch

Laptops Find the Latest Laptops at the Most Competitive Prices  http://www.computersonics.com/
 
9. myLot reputation of 96/100. mummymo (11642)   ranked 266 out of 26,919 in people   4 years ago

I would like to say that I am shocked and suprised by this but I think we have all become desensitised to these over the top lawsuits! Ok maybe she should have been offfered help in the anti identify theft field and some decent compensation for all her lost data etc but $54 million worth? Can't you just smell a greedy lawyer trying to make a name for themselves? xxxx

Laptop Outlet Discounts to 90% Off on Laptop. Low Prices, Free Shipping  OutletFactoryStore.com
 
10. musicofthetiger (66)   4 years ago

I would understand a lawsuit if they didn't give her anything...but she probably got more than she spent for the laptop....
I am not a big fan of the company Best Buy...but this is a bit much.

Buy Online and Save Our price comparison website helps you shop online and save!  FindersCheapers.com/Buy-Online
 
sponsors
Locate Best Buy Stores
Find Best Buy Stores. Search Local Listings at Local.com.
Local.com/Store_Locator

Rugged Laptop Enclosures
Practical water/dust/tamper proof laptop cabinets for harsh areas.
www.pcenclosures.net

Laptop - Hot Deals
Get a Quality Laptop at a Cheap Price. Many Models& Features!
www.Calibex.com/Laptop

similar discussions
Best buy should change its strategy, focus on customers need
Actually, I read this article sometime ago, about the corporate strategy of best buy chain stores...
Should best buy focus on customers' wants?
From some financial report, Best Buy sales just keep on dropping quarter by quarter, what is wrong...
Which brand of car is the best when you're going to buy one?
Even the oil is continuously getting higher everyday, having a car now is a necessity. But how can...
Do you decide where to go shop for Black Friday or not?
So, next week will be Thanksgiving, and if you plan to go shop, you might need to save some money...
Best buy shopping
Last night I went to best shopping with my mom, because she wants to buy a digital camera for my...
Some items order from best buy online is cheaper than in store
Have you notice some items from best buy website have a price cheaper than you actually buy it from...
Best Buy Finally In Britain From The US/Canada. Is It Any Good?
My husband told me earlier that Best Buy have finally found a big enough site for one of their...
I totally forget today is Easter
How insane I am, I totally forget today it is Easter Sunday. It is not I am a religious person, and...
warranty sucks .
yesterday my itouch felt into the water but i wasn't that worried because i had warranty for my...
How do I watch tv off my . . .
laptop computer. I heard of something called a S-video cord. Will that do the trick? I would like...
sponsors
Locate Best Buy Stores
Find Best Buy Stores. Search Local Listings at Local.com.
Local.com/Store_Locator
Rugged Laptop Enclosures
Practical water/dust/tamper proof laptop cabinets for harsh areas.
www.pcenclosures.net
Laptop - Hot Deals
Get a Quality Laptop at a Cheap Price. Many Models & Features!
www.Calibex.com/Laptop
Best Buy coupon
Print Best Buy coupon Today and Save. Available now.
www.newcouponsfor.me
Laptops
Find the Latest Laptops at the Most Competitive Prices
http://www.computersonics.com/
Laptop Outlet
Discounts to 90% Off on Laptop. Low Prices, Free Shipping
OutletFactoryStore.com
Buy Online and Save
Our price comparison website helps you shop online and save!
FindersCheapers.com/Buy-Online
return to mylot
We are loading a word from our sponsors. No thanks, cancel loading.