Please don't bring your basket here

That's interesting. I'm surprised that she has made her own 'policy' in regards to serving customers. It just seems like to me she was annoyed that she had a customer that she had to serve and she was trying to get out of it. There is no way I'd allow my employees to do that kind of thing because it's really unnecessary. If you're store does't have any specific rules, then why would you feel the need to make them?

I wish somebody would treat me in such a rude way in customer service. I would have talked to her supervisor anyway. She obviously does not like her job very much and I would have done everything in my pwer to help her be releived of it. I just like to help people out.

Wow that's one rude assistant! What was going to change for her if you had a basket or trolley? wow, tell you what, she's one he*k of a basketphobe:p seriously, i dont think it ever happened to me before, except for a few that just did tehir job with not much happines and grace so they would just look bad at anyone...but this one is really mean...sorry it happened to you

I would have been really upset she didnt have anyone in her lane and you are suppose to treat customers as good as you can. I gripe about things at stores if I have to wait or someone tells me you have to go to another lane I can understand if they are busy but she wasnt even busy. I went to walmart and was at the back of the store and had to walk to the front to get customer assistance to help me so then had to walk all the way back again and had to wait 20 minutes I got the manager and told him how displeased I was and he gave me 10 percent off my purchase.

This story is almost funny. Who gave that women the right? What gull sugest such a thing. Wow the nerve of her! I think you handled that quit well!

I may have reacted the same way as you only because of being shocked. But after the fact I know I would have kicked myself for being too nice. Always happens lol

They come in so many hues and characters.Yes I have come across some assistants who serve you as they are doing it as a work in a concentration camp.Some others never like buying so many things and you can see the invisible green.And a few take a look at you as a merciless task master. And of course there are few with that perennial smile and gentle manners though rare.

yes they have gotten out of shape. I stand right there and curse them out as well. The entire time they are ringing up my stuff. I had one girl talking to the nest about her freaking hair weave. I was in a rush to get a bus in Miami. Boy I was heated with them. I stood right there and talked about them being rude and all. They stopped sure enough. And I took my stuff and made a statement to customer service. I am good for that in the store. Let someone with over ten items be in front of me on the ten items or less line. I go straight to customer service.

You should have gone to her supervisor anyway. I have never had that experience. I work in a store tho and my boss will not tolerate any of his workers treating the customers rudely. We have had a couple of them that have such bad dispositions and even tho they were good workers,he let them go. I have actually gone thru the quick line when no one was there with more than the limit of items and the clerk was very gracious and actually told me she was bored and did not mind checking my groceries out in the least.

That assistant displayed very bad manners to you, and in my experience, she was wrong in telling you to go to another till, as every till accepts basket shopping. The ones at the end are for baskets only, and the rest are for both trolleys and baskets. She had no right telling you that at all, let alone be so rude and ungraceful about it. I think I would have reported her, anyway. I'm sure Tesco wouldn't be too happy to hear how she'd spoken to you.

Nevertheless, I think you handled the situation very well. Brightest Blessings.