Please don't bring your basket here

I've never encountered this type of thing at Tesco or any other store, but I think that my reaction would have been the same.

Golly how awful! I would have been thoroughly gobsmacked had that happened to me! I would have taken a note of her name and made an official complaint after leaving the store having had time to think about it.

In Sainsburys last year, I was in line behind an elderly lady. She was packing her items into plastic bags and doing so rather slowly. I wasn't bothered. There were no helpers around to help with the bag. Until she had finished I couldn't get on with my purchases. The thing that annoyed me was the cashier serving her/me was a trainee. She sat there and just glared at the elderly woman whilst she struggled to pack her bags and didn't even offer to me, she made tutting noises as if it were a real hassle for her. I was horrified. Then when she was scaning my items, she pretty much flung my items down the aisle so they crashed into the end. I made a point of remembering her name and when I got home I emailed the store manager saying how stunned I was at this behaviour and they should not leave a trainee on till like this without a supervisor as she was clearly starting off her career in the wrong vein. I said it was probably not her fault for displaying that behaviour - if she's new she should be given proper training and I wasn't saying she should lose her job but be given some proper training and shown how to be nice to customers. A smile doesn't kill either! I received an email back saying they appreciated my feedback and would I like to come in and have a chat with the manager and that particular member of staff so she could apologise. I didn't want her apology, the little old lady needed the apology, I just wanted to point out that training is important! Otherwise a couple of years down the line she'll end up like that crabby woman who served you! x

Oh My, I am not the type of person who stands up for my rights.
But this would have made me see red.
I would have screamed for the supervisor.
This appears to be happening quite alot.
Where I live there is one store that will not allow trolleys thru the basket lane.
An elderly lady had 3 items in a trolleys, she was told to go to another checkout. It was clear as day she needed the trolley to help here thru the store.
The checkout assistant would not let her thru.

nope havent experience one....you did not report her to the supervisor? i guess you should to teach her a lesson...

I worked in a grocery store, and would have been fired right on the spot for such a comment. I would have and still would get ahold of the Manager. I would tell them what went on and if they don't want your business, someone else does. She should be put in her place.

Wow, I would be really offended if someone said something like this to me. What kind of snob thinks they can make their own rules for things like this without posting anything or consulting their supervisors? Gah!

I don't shop all that much, and when I do it's usually at the same store where my husband works. So I haven't had too many problems there. When I was younger, though, I always had the problem of people not wanting to wait one me just because I'm "weird".:P

wow maybe that lady just didn't want to do her job that day!! maybe she is bitter cause she works in a grocery store and really hates her job. If you dont like serving people and talking to people then you shouldnt be working in that type of job should you?! lol. If i were you i would have talked to her supervisor anyways. Let him/her know that that lady is doing her job inproperly, i'm sure there are a lot of other people who would love to have her job.

where at one of the stores that I go to which is very seldom bec ause of the higher prices they have a lane of 10 or less items and it is usually the line I am in but it still moves as slow as the other lanes

Yes they have. It's not like you were trying to go through the express lane with an overflowing cart. That associate was just plain lazy. One time at Wal-Mart, I went through the express lane with 12 items (8 of which were Kool-Aid packets - not big items by any means). The other lanes were busy and the express lane was empty. The cashier refused to ring me up so I asked for a manager. He said "I'm sorry, maam, but it is a 10 item or less lane. We do have other checkouts available". I said "Fine", put my basket on the floor and said "I'm sure that Giant Eagle will be more than happy to ring up my 12 items. My husband and I have 7 children, and we spend a lot of money on birthdays and holidays. I bet Target will appreciate our business. Thank you for a terrible experience at Wal-Mart". While I do still shop at Wal-Mart, I shop at a different location.

How cheeky thats really bad service on her part. Thats the sort of attitude that can give a place a bad name, I have never come across bad manners or attitude from staff while shopping but if I did I would have gone straight to their supervisor.