Please don't bring your basket here

I'm very surprised by that treatment. People like that shouldn't be working in retail. I definitely would have spoken to management about that. You know, it's not too late to call and speak to management about the issue.

I would of said something to the supervisior about the way she acted and what she said.

I'm glad you kept your dignity as this person was definitely in the wrong. I don't agree with customers making a loud obnoxious fuss. There are ways of handling complaints without being disagreeable.

Everyone makes mistakes and some people can make you mad by saying the wrong thing and having the wrong attitude but going off the deep end in my opinion makes the customer just as bad as the offending sales person.

This person's behaviour really shocks me to be honest and if I was the store manager I wouldn't have them on the checkouts where they are dealing with the public. Staff should be properly trained and put into a position that most suits them.

Now that was just plain rude of her. She was just being lazy and didn't want to work. I worked in a retail store as a cashier and there was no way that kind of service would have been tolerated where I worked. First we didn't have any stools or chairs to sit on and secondly the customer is always the most important person because without customers they wouldn't need as many cashiers. I personally, would have reported her to the front end supervisor for this behavour, and I would have gone right to the supervisor before I checked out my items. I would never put up with that kind of service and if the front end supervisor didn't do anything about it I would never shop at that store again.

That lady is way too rude. I would have shouted at her if she did that to me..Usually here in the Philippines on the payment counter they have this post saying cart, baskets only, 10 items or below only, cash or credit card only ..there's also fast lane and this is really helpful for us buyers to know where we should go.They should do that there so as not to confuse the customers. You should've talk to her supervisor she acted so rude.

As I work in a local supermarket, please let me say that you should have gotten a supervisor immediately and told on this rude clerk. She has no right to make her own rules based on her preferences. You are the customer and you deserve to be treated like you matter.
We are actually offering bags now that the customers can use as to help with the environment and I would not expect one of our cashiers to tell someone that they would not wait on them if they had those. That is very rude!!

I have never heard of a basket aisle and a separate aisle for groccery cards, or trolleys, as you call them.

In Canada and the USA, we have what are called express lines, for people like yourself with only a few items, It doesn't matter whether you have a basket or a groccery card, if you have 10 items or less, you're welcome to use the express line. The other lines are for people who have full carts and who need more time, but that doesn't stop people with only a few items rom using those aisles too. Full carts though, can not use the express lanes.

i work at tesco and the cashier was wrong to do that, we can't just pick and choose who we want to serve, although i wish we could because some customers are naturally rude and i would like to tell them to clear off.

if it was the other way round that you took over 20 items to a basket till then she would be right to tell you to go to a normal checkout, it really annoys me when people do that because then they moan there isn't room to pack their shoppping, but there isn't meant to be room to pack that much stuff and its not fair on people behind who are just getting a paper

In my little town everyone knows everyone else...I have shopped ta the same store for years and I have always been treated good except for one time when they hired this young teenager girl who cared more about texting her boyfriend then her job service....It took me 15 mineuts to go through her line and I was the only costumer and had just a handful of items...I wanted to say something to the store manger but did not want her to lose her job.The next time I went back in the store I found out MS.Text got fired because they caught her texting without me saying anything...Things have a way of coming around and telling on you...This lady that treated you so bad Pikey will get hers in the end...

Hi P1ke! How the heck are you doing? lol I would have reported her to the store manager for sure.... She is an employee there to do a certain job, which means waiting on EVERY customer that comes thru her register. That is complete bull s*it!! Did you report her at all? I think you should call the manager & report this going's on's of her's. She should NOT be working there if she doesn't want to do the job correctly!!!!~~~