J C Penney - Call Center  

Hmmm they have also lost me as a customer too Lelin..thank you for informing of this very low down kind of policy.
I truly wish health and pray for your daughter's healing and that she will be able to overcome this horrible pressure at her place of work..and you know one thing I am thinking, perhaps she would be better with a nicer job.
I am sorry this has happened and there are very many places like this Lelin. I worked at many of those types of places.

you can sue the company if your daughter gets dismissed. it should be waived or excused if its because of medical reason, since its not the employee's fault. File a complaint with the labor department if that happens. Good luck.

Hi lelin! I have worked outside the home and in a call center, as a matter of fact. I haven't worked in several years and I hope you don't mind me saying anything but I don't think this is right. No, I can't believe a company like Penney's would do this, either, and I've always liked their merchandise. I shop from them whenever I need pantyhose. Anyway, getting back to your daughter's problem, they need to be more considerate of the employee's feelings. What if the boss is sick? Will they let her go, too, even if she had a written note from the doctor? I never have worked for a company like this and it doesn't make sense to me. Kathy.

Hi, Lelin. Most of the company right now really try to "save" as much as you can. They can change their policy anytime they want. Like the department store also doing that clocking out earlier as a tardiness. These days clocking in and out no longer do that card punching. We have to do it through their computer networking. And it need employee ID and password to do it. Everything seem have to be "on time" computer just calculate you as tardy if you not coming in or clocking out earlier.

in some states its NOT against the law and we learned the hard way! hubby got hurt on the job at walgreens and when he came back after his surgery and etc they treated him horrible because he got a settlement (we really only were fighting for medical benefits in case he needed further surgery on his neck) but they would ask him to do stuff he couldnt do anymore due to the neck injury and then threatening his job for not doing it.. they even tried to pin him as a theif and on drugs! both not true..

TN is a no-fault state meaning if your boss has a bad day he can fire you just for the hell of it! no reason, no excuses etc..

but i dont know what other states are no fault so google "no fault states" and see.. there might be a way of getting around it medically but i dont think so.. hopefully you arent and you can

That's a horrible way to treat an employee and I intend to stop doing business with J C Penney, too. Might even shoot them an email letting them know why, too. I live in Florida, which is a Right to Work state. That means that you can be terminated for any...or no reason. I don't know what the labor laws are in your state but you might want to check them out just incase.

Call centers are like that. They have no mercy for their employees whether they are sick or not, abused or what. What they want are robots who don't get sick and robots who will do everything without any feelings, without getting hurt or what. I think it is what many companies lack today. They lace compassion for their employees. They like to think that their workers are not humans. That is why I never want to work for any of these companies. They rob you of your dignity and self-worth.

I don't think they can fire her for being sick but sounds like they may have it in for her & if that's the case they'll find some excuse. I think that people who work for large companies like that are just a number anymore. They don't have much compassion for people. Hope everything works out for her.

I think alot of companies are cracking down like that. It is sad, they can treat you however they want. There are so many people looking for jobs, they can replace you very easily.

For most companies it's about profit. Gone are the days of valuing an employee. It is a shame. having worked in a call center environment for most of my career, either on the phone or as an assistant supervisor I can tell you, that call centers have high turnover rates. They hire and fire often. One big reason I am glad after 18 years, I gave it up.