call center
Tagged Discussions
celticeagle
@celticeagle (189880)
• Boise, Idaho
8 Jan 25
I am watching these videos on YouTube of this journalist who is working with the police to get scammers taken down. He has spent 189 days working to bring down a scam call center in India. I love it! I have been scammed. I have...
4 responses •
6 people
Luis Asuncion
@luisga814 (7138)
• Quezon City, Philippines
27 Oct 22
Good afternoon from here in the Philippines. It's 12:45pm of Friday here.
Today is my rest day. Actually, this is my 2nd day of rest day already. Been back only now because I'm sleeping the whole day yesterday (Thursday) because...
6 responses •
6 people
Jim Bauer
@porwest (112876)
• United States
29 May 21
Trying to call yet another customer service number, I was reminded of something that seems kind of peculiar when I think about it.
[i]Due to unusually high call volumes, your wait time to speak with a customer service...
7 responses •
11 people
Janeth
@janethwayne (5191)
• Philippines
13 Jul 19
To have a stable job is worry free because you will have a income also that you can enjoy every pay day right and it can make us feel secure in so many ways as long as we can still make it to work.There are plenty of job that we...
19 responses •
18 people
LK2018
@Letranknight2015 (52665)
• Philippines
4 Dec 18
While I was thinking of what to share until I saw this very old ID lace. This reminds me of my first job at the call center.
I made a lot of mistakes even after working for such a short time. But it turns out the account was...
14 responses •
12 people
John Loberiza
@jrlcentral (2605)
• Roxas, Philippines
10 Mar 18
I need a legal advice from anybody who has an idea about this situtation.
Last Monday, I received a call from a company, looking for my brother. I told the caller that my brother is not with me. She asked for his number, so...
2 responses •
2 people
mackoy85
@mackoy85 (179)
• Manila, Philippines
16 Jun 17
I really don't like our shift. I'm a NAVIGATOR for one of the biggest contact centers here in the Philippines. They change our shift every 2 weeks (and sometimes sudden) and it's killing me. Not just only me but also my workmates!...
4 responses •
2 people
LK2018
@Letranknight2015 (52665)
• Philippines
3 Mar 17
The call center agent who is six month pregnant requested their office to change her shift to morning. But the agent refused and threatened to resign her after she refused to sign the waiver that will make the company liable for...
7 responses •
6 people
hereandthere
@hereandthere (45628)
• Philippines
13 Dec 16
I got a new loyalty card from my bank, but when I read the letter that came with it, I wanted to clarify several things, so I went online to find their hotline number.
As expected, you had to listen closely to the recorded...
10 responses •
8 people
chiwasaki
@chiwasaki (4695)
• Philippines
20 Nov 16
There are some rumors that the new president is planning pull out the BPO companies in the Philippines, in India and other countries. The BPO industry is mainly the source of employment of some Filipinos and this move will have a...
8 responses •
5 people
Jose Juan
@quantum2020 (12054)
• Ciudad De Mexico, Mexico
10 Oct 16
I have never worked in call centers. I don't really know what they are about. The only thing I know is that one uses the phone to call clients.
I'm not really sure if one has to sell something or only attend clients.
Have you...
4 responses •
3 people
scheng1
@scheng1 (24649)
• Singapore
26 May 16
I pity those jobs that deal primarily with human emotions.
I pity those lowly-paid workers that have to manage the hotline, and handle the frustrating customers.
By the time the customers get to speak to a real person, they are...
8 responses •
6 people
Raine38
@Raine38 (12387)
• United States
17 Feb 16
My former highschool classmate used to work at a call center back in Manila. She is really good in what she does, and the last I heard she has been promoted to a senior position. Unfortunately, there has been some issues with...
1 response •
2 people
Abdul Qadir
@jump2high (53)
• Delhi, India
16 Oct 15
It's not easy to answer this question. However I researched on this for 8 years have some facts about the same. I just want to know your thoughts before I come to the conclusion.
2 responses •
1 person
Jekca
@Jessicalynnt (50523)
• Centralia, Missouri
13 Oct 15
We have all had to call a company for billing or technical support at least once in our lives (I just bet), and have had both good, ok, and bad experiences. I have MUCH more sympathy for those answering the phone now, since I have...
7 responses •
6 people
lizziegee
@lizziegee (297)
• Philippines
14 Apr 13
My first job was being a health care associate from a well-known BPO company in the Philippines. It was a relatively easy job where I had to take calls and speak with professionals. I was lucky enough to be assigned in that...
14 responses •
2 people
fearlessgara
@fearlessgara (1113)
• Philippines
31 Mar 13
Almost all call center here in philippines requires english fluency to their applicant for 100 applicant only 1 or3 was selected.Now I wanted to know if there is still existing call center company here that do not descriminate...
13 responses •
1 person
cobalt20
@cobalt20 (1318)
• Philippines
17 Dec 12
Anyone here who have experience as customer service or sale agent in call center? Someday, I could apply in call center but I have no experience about call center training. I have been denied by interviews in call centers. Only 1...
8 responses •
2 people






