call center

Tagged Discussions

celticeagle @celticeagle (189880) • Boise, Idaho 8 Jan 25

I am watching these videos on YouTube of this journalist who is working with the police to get scammers taken down. He has spent 189 days working to bring down a scam call center in India. I love it! I have been scammed. I have...

journalist

scam

call center

4 responses •

6 people

I´m sure that it is time for ice cream.

marguicha @marguicha (230350) • Chile 17 Mar 23

Although it is not very warm today, I´m sure that it is just the right time for some of the chocolate mint ice cream that Dixie brought yesterday. The mint will turn it to be just in the rught temperature for today I...

ice cream

call center

12 responses •

12 people

What is key performance indicator?

Luis Asuncion @luisga814 (7138) • Quezon City, Philippines 27 Oct 22

Good afternoon from here in the Philippines. It's 12:45pm of Friday here. Today is my rest day. Actually, this is my 2nd day of rest day already. Been back only now because I'm sleeping the whole day yesterday (Thursday) because...

key performance indicator

bpo

call center

6 responses •

6 people

Do They Think We're Just Idgits?

Jim Bauer @porwest (112876) • United States 29 May 21

Trying to call yet another customer service number, I was reminded of something that seems kind of peculiar when I think about it. [i]Due to unusually high call volumes, your wait time to speak with a customer service...

7 responses •

11 people

Have You Tried To Work As A Call Center Agent?

Janeth @janethwayne (5191) • Philippines 13 Jul 19

To have a stable job is worry free because you will have a income also that you can enjoy every pay day right and it can make us feel secure in so many ways as long as we can still make it to work.There are plenty of job that we...

19 responses •

18 people

What does it feel like getting laid off?

LK2018 @Letranknight2015 (52665) • Philippines 4 Dec 18

While I was thinking of what to share until I saw this very old ID lace. This reminds me of my first job at the call center. I made a lot of mistakes even after working for such a short time. But it turns out the account was...

14 responses •

12 people

I need legal advice. A call center has been bothering me...

John Loberiza @jrlcentral (2605) • Roxas, Philippines 10 Mar 18

I need a legal advice from anybody who has an idea about this situtation. Last Monday, I received a call from a company, looking for my brother. I told the caller that my brother is not with me. She asked for his number, so...

right to privacy

call center

unwanted calls

2 responses •

2 people

Was it a right decision?

nita04 @nita04 (268) • Philippines 21 Sep 17

My son-n-law was working in a call center away from our place, together with his wife,which we knew receives higher salary compared to other agencies. Be it government or private. But through my concern that he will be with his...

1 response •

1 person

Graveyard shift

mackoy85 @mackoy85 (179) • Manila, Philippines 16 Jun 17

I really don't like our shift. I'm a NAVIGATOR for one of the biggest contact centers here in the Philippines. They change our shift every 2 weeks (and sometimes sudden) and it's killing me. Not just only me but also my workmates!...

4 responses •

2 people

They refused to changed her shift

LK2018 @Letranknight2015 (52665) • Philippines 3 Mar 17

The call center agent who is six month pregnant requested their office to change her shift to morning. But the agent refused and threatened to resign her after she refused to sign the waiver that will make the company liable for...

7 responses •

6 people

Email, Hotline, Facebook or In Person

hereandthere @hereandthere (45628) • Philippines 13 Dec 16

I got a new loyalty card from my bank, but when I read the letter that came with it, I wanted to clarify several things, so I went online to find their hotline number. As expected, you had to listen closely to the recorded...

10 responses •

8 people

Is Trump planning to pull out BPO companies in the Philippines?

chiwasaki @chiwasaki (4695) • Philippines 20 Nov 16

There are some rumors that the new president is planning pull out the BPO companies in the Philippines, in India and other countries. The BPO industry is mainly the source of employment of some Filipinos and this move will have a...

call center

bpo

politics

8 responses •

5 people

What´s a call center!

Jose Juan @quantum2020 (12054) • Ciudad De Mexico, Mexico 10 Oct 16

I have never worked in call centers. I don't really know what they are about. The only thing I know is that one uses the phone to call clients. I'm not really sure if one has to sell something or only attend clients. Have you...

call center

work

phone calls

4 responses •

3 people

A job that deals with human emotions

scheng1 @scheng1 (24649) • Singapore 26 May 16

I pity those jobs that deal primarily with human emotions. I pity those lowly-paid workers that have to manage the hotline, and handle the frustrating customers. By the time the customers get to speak to a real person, they are...

job

human emotions

call center

8 responses •

6 people

One Wrong Move

Raine38 @Raine38 (12387) • United States 17 Feb 16

My former highschool classmate used to work at a call center back in Manila. She is really good in what she does, and the last I heard she has been promoted to a senior position. Unfortunately, there has been some issues with...

1 response •

2 people

Is BPO still a booming industry in india?

Abdul Qadir @jump2high (53) • Delhi, India 16 Oct 15

It's not easy to answer this question. However I researched on this for 8 years have some facts about the same. I just want to know your thoughts before I come to the conclusion.

2 responses •

1 person

Working in a Call center, being on the OTHER side of that phone call.

Jekca @Jessicalynnt (50523) • Centralia, Missouri 13 Oct 15

We have all had to call a company for billing or technical support at least once in our lives (I just bet), and have had both good, ok, and bad experiences. I have MUCH more sympathy for those answering the phone now, since I have...

call center

job

7 responses •

6 people

First Jobs :)

lizziegee @lizziegee (297) • Philippines 14 Apr 13

My first job was being a health care associate from a well-known BPO company in the Philippines. It was a relatively easy job where I had to take calls and speak with professionals. I was lucky enough to be assigned in that...

call center

first job

work

14 responses •

2 people

any callCenter in Philippines that do hires Even people not good in english?

fearlessgara @fearlessgara (1113) • Philippines 31 Mar 13

Almost all call center here in philippines requires english fluency to their applicant for 100 applicant only 1 or3 was selected.Now I wanted to know if there is still existing call center company here that do not descriminate...

callcenter

english proficiency

13 responses •

1 person

Anyone a Sales Agent or Call Center Job?

cobalt20 @cobalt20 (1318) • Philippines 17 Dec 12

Anyone here who have experience as customer service or sale agent in call center? Someday, I could apply in call center but I have no experience about call center training. I have been denied by interviews in call centers. Only 1...

call center work sales agent

8 responses •

2 people