Can Anyone Help
By Ruby Hawk
@RubyHawk (99367)
Atlanta, Georgia
July 17, 2017 9:00pm CST
Does anyone know how to get back into email when your password isn't accepted. They mailed a password to my alternate email but they still won't accept it. I've had them send several, one after the other but I still can't sign in. It's a major problem because I do all my banking and bill paying online.
I've requested help but it keeps going back to sending another password to my alternate email which they still will not accept. I can't find a phone number to call and I'm at my wits end. Does anyone know how to deal with this problem? I'd appreciate any help.
15 people like this
15 responses
@celticeagle (189833)
• Boise, Idaho
18 Jul 17
Isn't there a number where you can call and do it over the phone? WHen you do get it all straightened out I would write down the password incase you forget it. I have a hard copy and a online copy of all my passwords.
2 people like this
@JamesHxstatic (29410)
• Eugene, Oregon
18 Jul 17
I have a notebook full of passwords.
1 person likes this
@RubyHawk (99367)
• Atlanta, Georgia
18 Jul 17
@celticeadle I can't find anyway to contact. I've tried everything to get help but they only send a password again to the alternate mail and when I use it they say it's incorrect.
@RubyHawk (99367)
• Atlanta, Georgia
18 Jul 17
@JamesHxstatic So do I. When I went to check my email as usual they wouldn't accept my password and that's when the trouble began.
@JamesHxstatic (29410)
• Eugene, Oregon
18 Jul 17
That is a scary problem. I don't know what to do if they will not accept what they sent to the alternate email. I have them text a message to my phone.
1 person likes this
@JamesHxstatic (29410)
• Eugene, Oregon
19 Jul 17
@RubyHawk If it is Yahoo, go to yahoo help and there may be other options are a way to contact (I hope).
1 person likes this
@RubyHawk (99367)
• Atlanta, Georgia
20 Jul 17
@JamesHxstatic I've been there but it always comes back to sending a password to my alternate mail. And they never accept the password they send
1 person likes this
@ilocosboy (45155)
• Philippines
18 Jul 17
Maybe the keyboard are in caps lock or there is underscore in your password. Have you tried in another device, maybe the other keys are not functioning.
2 people like this
@PatZAnthony (14749)
• Charlotte, North Carolina
18 Jul 17
No clue @RubyHawk but someone here will no doubt know what to do.
1 person likes this
@Tampa_girl7 (54715)
• United States
18 Jul 17
I hope that someone can help you.
1 person likes this
@ridingbet (66854)
• Philippines
20 Jul 17
i hope there is no scamming or phishing activities coming out. why would your email not accept your password?
1 person likes this
@ridingbet (66854)
• Philippines
20 Jul 17
@RubyHawk maybe you can try it again tomorrow, and hopefully your email account will be accessible to you.
1 person likes this
@RubyHawk (99367)
• Atlanta, Georgia
21 Jul 17
@ridingbet If not I can only have my bank use my other email and notify everyone else.
1 person likes this
@Courtlynn (67089)
• United States
18 Jul 17
Oh goodness. I'm sorry you are having such issues. I wish i could help.
1 person likes this
@andriaperry (118793)
• Anniston, Alabama
18 Jul 17
Have them to text it to you, I think that would be better, irr answer the secret question.
1 person likes this
@dgobucks226 (37621)
•
19 Jul 17
Try this link Ruby-
It has many options for yahoo. Scroll down to option you need. It looks like you must do this through account security. If that doesn't work go to a website called ehowto. They usually have posts that can solve most anything. Just type the info into the search once you find the website. Good luck!
Changing your password is a good idea if you think that someone else has figured out your password or if you just haven't changed your password in a while -- or ever. If you are already logged into Yahoo! Mail, you can change your password...
