Big AT&T Problems

@Tampa_girl7 (52250)
United States
April 24, 2025 9:43am CST
Sometime late Friday night our DSL and cell phones started messing up. The DSL is unusable. It doesn’t stay on long enough to do anything. We can’t always make calls or receive them. Texts come through delayed. Sometimes not even in the same day they were sent and texts have completely disappeared before we can read them. AT&T has been jerking us around. We are so frustrated and angry. Just wanted to let you know why I am not here much. We can hotspot sparingly when phones work.
15 people like this
14 responses
@kaylachan (77310)
• Daytona Beach, Florida
24 Apr
Look into seeing if you qualify for fiber internet. It's offered through att and works quite well. downtime is minimual.
2 people like this
@kaylachan (77310)
• Daytona Beach, Florida
25 Apr
@Tampa_girl7 Then I'd look into another option.
@Tampa_girl7 (52250)
• United States
25 Apr
Unfortunately they don’t have fiber here.
1 person likes this
24 Apr
So sorry to hear about these problems you are having. Are you considering changing to another provider?
1 person likes this
@Tampa_girl7 (52250)
• United States
25 Apr
I wish that we could. They are all we have here.
1 person likes this
@Tampa_girl7 (52250)
• United States
26 Apr
@Ineeddentures Welcome back.
1 person likes this
25 Apr
@Tampa_girl7 I understand your frustration. I'm bad enough when ours is slow but still working.
1 person likes this
@AmbiePam (97672)
• United States
24 Apr
I can’t remember, but I think you said they are pretty much your only option? I cannot imagine the beyond annoying service. We look forward to having you back. Thank you for updating us.
1 person likes this
@Tampa_girl7 (52250)
• United States
25 Apr
Unfortunately they are all we have.
1 person likes this
@AmbiePam (97672)
• United States
25 Apr
@Tampa_girl7 Did they give you an estimate of how long it will take to fix?
1 person likes this
@Tampa_girl7 (52250)
• United States
25 Apr
@AmbiePam Yesterday they said that maybe by the 28 th. Hoping my hotspot lasts.
1 person likes this
@celticeagle (173746)
• Boise, Idaho
25 Apr
AT&T used to be a good company. I worked for them in the mid-70s and early 80s. So you don't have any other options in your area that just AT&T? Just to comment on what Kayla said-- We used to have the fiber internet, but with another company. It was great but I felt it was way too expensive.
1 person likes this
@celticeagle (173746)
• Boise, Idaho
25 Apr
@Tampa_girl7 .......I hope something else comes in your area before that happens.
@Tampa_girl7 (52250)
• United States
25 Apr
They are all that is available to us and we know they will eventually get rid of the DSL.
1 person likes this
@ARIES1973 (11651)
• Legaspi, Philippines
25 Apr
We also had similar problem with our previous provider so we decided to have a backup just in case. After having a good experience with he new provider, we then decided to discontinue the service of the former.
1 person likes this
@ARIES1973 (11651)
• Legaspi, Philippines
25 Apr
@Tampa_girl7 Sometimes when a service provider has no competition, they don't give more effort in giving the best service.
@Tampa_girl7 (52250)
• United States
25 Apr
We haven’t found another company so far.
1 person likes this
@LadyDuck (473304)
• Switzerland
24 Apr
I am so sorry and I understand you are frustrated. I hope this can be fixed soon.
1 person likes this
@LadyDuck (473304)
• Switzerland
26 Apr
@Tampa_girl7 Oh my goodness, I hope they will not delay more.
@Tampa_girl7 (52250)
• United States
25 Apr
They now say maybe by next week.
1 person likes this
@snowy22315 (188525)
• United States
24 Apr
That is horrible! I hope you can get it straightened out.
1 person likes this
@snowy22315 (188525)
• United States
25 Apr
@Tampa_girl7 I hope you are demanding a bill credit! The nerve!
@Tampa_girl7 (52250)
• United States
25 Apr
Thanks, it’s not looking like anytime soon. Now they are saying next week.
1 person likes this
@allknowing (144750)
• India
25 Apr
This may be a temporary phase. I am sure it will soon be set right
1 person likes this
@Tampa_girl7 (52250)
• United States
25 Apr
We sure hope so.
1 person likes this
@RebeccasFarm (94392)
• Arvada, Colorado
26 Apr
So sorry Marie
@LeaPea2417 (37782)
• Toccoa, Georgia
25 Apr
Maybe you can change Internet Companies.
@Juliaacv (53188)
• Canada
24 Apr
I hope that they get the issue repaired soon, that must very worrisome, I hope that nothing terrible happens that you need your services.
1 person likes this
@Tampa_girl7 (52250)
• United States
25 Apr
AT&T really aren’t treating us right.
1 person likes this
@RasmaSandra (84398)
• Daytona Beach, Florida
24 Apr
I hope you can get your Internet problems solved.
1 person likes this
@Tampa_girl7 (52250)
• United States
25 Apr
Thank you.
1 person likes this
• United States
24 Apr
That has to be so frustrating especially all the issues with the phone and texts. Hope it gets fixed quickly
1 person likes this
@Tampa_girl7 (52250)
• United States
25 Apr
Thank you. It is really a bad situation.
@JudyEv (351915)
• Rockingham, Australia
25 Apr
This would be so annoying. I hope it gets sorted soon.
1 person likes this
@Tampa_girl7 (52250)
• United States
25 Apr
We hope so too.
1 person likes this