Labor Day: Water Company Is Working

@kareng (83691)
United States
September 7, 2026 3:28pm CST
I hope you are all having a nice and relaxing Labor Day and a day off of work, if you do work. We woke up to no water today. My husband asked if I paid the bill. I just said, "REALLY??" We had 3 busted main lines last week in our little town, the last one on Saturday, and he asks that question? He wanted to call the office so he did. He got the recording that just told him that they were closed today for Labor Day. I looked on the county community page on Facebook and saw that someone had commented about the water being out today. Another commented that they were off to pick up bottled water and does anyone else need any? I did make a post and say that it would be nice if the water company would put a message on their answering machine to let customers know that yes, there is a busted line and we are currently working to repair it-- or a post on the community page. At least we would have an idea of what is going on. There were a couple of other posts that were not so nice. And another that voiced displeasure for all of the posts that they are working on it and ya'll should not be complaining. I wasn't complaining, but I would like to know if this is a minor deal, a big deal or what? I don't want to be wondering when tomorrow morning I still do not have running water. They should keep their customers informed. Right? Do you think this is an unreasonable thing to ask of the water company? Photo Credit: Public Domain, Waterfall
11 people like this
10 responses
Marie Coyle
@MarieCoyle (62967)
•
8 Sep
I can't remember but one time the city shutting off our water for a length of time. It was a few years ago. We did have a warning that they might have to shut it off as they had several huge breaks at once from prolonged bitter weather, split lines etc. But yes, I have to agree with you, they should keep in contact with their customers. Not everyone is going to head to Facebook to find out, either.
3 people like this
Kareng
@kareng (83691)
• United States
8 Sep
I found out they do have text alerts, but we didn't get one. I'm going to call the office and find out why not!!
3 people like this
Kareng
@kareng (83691)
• United States
9 Sep
@MarieCoyle I had no clue they had it. Was told online that it was fairly new. They should put a note on the bills!! Oh no, that's TOO much trouble!! Grrrr!
1 person likes this
Marie Coyle
@MarieCoyle (62967)
•
8 Sep
@kareng We do get text alerts about such things. I can’t remember if we had to sign up for that but I think we did.
3 people like this
YoghurtGal
@flapiz (23939)
• United Kingdom
7 Sep
I think that communication is really a big thing in keeping costumers happy. I think that the water company could definitely and easily have kept the public informed to avoid the public bashing.
3 people like this
Kareng
@kareng (83691)
• United States
8 Sep
To make it more complicated the news did not come from the water company at all . It was from someone that had gotten the information first hand and passed it on. So who really knows if that was the truth or now. You never can trust people these days. I'd rather see an official post direct from the business.
3 people like this
YoghurtGal
@flapiz (23939)
• United Kingdom
8 Sep
@kareng it is a genuine and valid concern. And really something that can be easily addressed. I am sure they have a clerk or secretary that can do this.
2 people like this
Kareng
@kareng (83691)
• United States
9 Sep
@flapiz Oh they have 2!! And every time I go in there to pay our bill, they are doing nothing!
1 person likes this
DE
@DaddyEvil (178399)
• United States
8 Sep
That kind of post - the one saying people shouldn't be complaining - would MAKE me complain! Long and loudly! I agree, they should keep their customers informed.
3 people like this
Kareng
@kareng (83691)
• United States
8 Sep
She kept on and on about it too. I was getting ticked off!! At least I did laundry the day before!!
3 people like this
Eva James
@wolfgirl569 (140487)
• Marion, Ohio
7 Sep
They could easily set up text notifications too as some people don't use FB. LaRue community likes to post everything on their page only and many people miss stuff because of that.
3 people like this
Kareng
@kareng (83691)
• United States
8 Sep
Around 6 pm today, I found out they do have a text notifying system. However, we did not get a notification via text either. I'll call them tomorrow after I get hubby back in doctor's office and see why our number is not in the system. Numbers did not change and they have them posted on our account.
3 people like this
RasmaSandra
@RasmaSandra (100890)
• Daytona Beach, Florida
7 Sep
I totally agree with you, you have to know what the circumstances are,
3 people like this
Kareng
@kareng (83691)
• United States
8 Sep
Right, if major and a week with no water, we need to make plans to go somewhere!
2 people like this
Michael
@Wrexxo (7371)
•
8 Sep
Not unreasonable at all, a quick update on the machine or facebook page is not asking for much. Companies act like communicating is so hard but it really just takes two minutes. Hope the water's back on for yall soon!
3 people like this
Kareng
@kareng (83691)
• United States
8 Sep
It came back on around 4 pm today. All day with no water.
3 people like this
Amber
@AmbiePam (127064)
• United States
7 Sep
It is not unreasonable at all to expect a message about it. The person who complained about the comments obviously works for the water company.
3 people like this
Kareng
@kareng (83691)
• United States
8 Sep
I don't think so. There are only two ladies in the office and this lady was not one of them. Maybe a relative though. Who knows!
3 people like this
Judy Evans
@JudyEv (388337)
• Rockingham, Australia
8 Sep
I don't think it's unreasonable at all.
2 people like this
Kareng
@kareng (83691)
• United States
9 Sep
It's really easy to do too!! Makes no sense in these days and times. Sounds like the 1930's or 40's when it was all hearsay!
1 person likes this
MoonMaa
@MoonMaa (715)
• United States
7 Sep
No, it is not unreasonable at all it should be protocol. It just seems these days people lack the most common sense things to do. It's now easier than ever to get a message out and nobody does it. It is completley unprofessional.
3 people like this
Kareng
@kareng (83691)
• United States
8 Sep
The office staff could even do it via Facebook at home and not have to go into the office on holidays and weekends to do it. And would only take 2 minutes at the most. SMH
2 people like this
Valentina
@valherma00 (5402)
• Zagreb, Croatia (Hrvatska)
8 Sep
i agree with you. that's a really major problem but, myself having no power on yesterday, the firm that provides with electriciy also didn't post any news.
1 person likes this
Kareng
@kareng (83691)
• United States
9 Sep
This was with water, not power. But the electricity was off today when we got home from the doctor's office! They leave messages on their lines and we know how many are out of power and if crews are working with estimated time or no time estimated at this time.
1 person likes this
Kareng
@kareng (83691)
• United States
10 Sep
@valherma00 Oh I see. A coincidence there!!
1 person likes this
Valentina
@valherma00 (5402)
• Zagreb, Croatia (Hrvatska)
9 Sep
@kareng i was talking about me;i didn't have power on 2days agobut,it was a special case.usually,they announce.
1 person likes this