Do you have the courage to make cold calls?

@scheng1 (24899)
Singapore
September 14, 2009 9:39pm CST
Most sales persons in insurance and property have to learn to make cold calls. Cold calls can mean just taking out a phone directory and call the numbers there. It's hard for some people to think of talking to strangers, when they hardly find things to share with their family and friends. Do you have the courage to make cold calls? Sometimes making cold calls is plain waste of time and money, since nobody is interested to talk to a stranger for more than two sentences. In fact, for those people who want to sell insurance, they must mentally prepare to make thousands of cold calls. This is one of the factors that I do not want to become an insurance agent. Have you learnt to make cold calls that lead to sales? If yes, how do you do it?
3 people like this
10 responses
@mommaj (22751)
• United States
15 Sep 09
HAHA Scheng, you would be great at sales. I did cold calls where you went door to door. You have to get your mind set that you are the persons friend and you have something they need. I actually did an article on this when I first joined ac. That is funny!
1 person likes this
@scheng1 (24899)
• Singapore
16 Sep 09
haha Mommaj, I can't imagine you doing cold calls! Can't imagine cavewoman coming out of the cave and knocking at people's door. I bet you have a good time selling bits and pieces of your cave, no longer it's leaking so badly! Why not rewrite the article and using "cold calls" as the keywords?
@mommaj (22751)
• United States
16 Sep 09
That's how I learned about tea. I would go cold calling and make friends that would invite me in for tea. MMMM. I wrote that article about cold calling so long ago that I may not be able to find it. LOL
@scheng1 (24899)
• Singapore
16 Sep 09
Hi mommaj, I love to drink tea too. Maybe I should try door to door cold calling. Maybe I can hint that I love coffee and chocolate, and they will serve me coffee and chocolate. I didn't know that there were such good benefits to cold calling, how come you never say earlier? The problem is that I am not in the sales line, can I probably ask for coffee and chocolate just by knocking at the door? Sounds weird.
@kprofgames (3024)
• United States
15 Sep 09
I was a telemarketer in my college days, that was before they were really annoying though. I do some cold calling right now for potiental clients for the company I work for. For the most part it's sending out materials, but there is some cold calling involved just to introduce yourself and what is being sold. I agree not everyone can do it and there are others that take a wrong turn in trying to do them. You don't call up some distance cousin to try and set up an appointment, nor do you try to call a person you just met at the postoffice. To me that is bad business, that's taking advantage of people.
1 person likes this
@scheng1 (24899)
• Singapore
15 Sep 09
Hi Kprofgames, I think some people just have the gift to make cold calls. Some are so exceptionally good when they make cold calls to companies, that they end up chatting away with the clients as if they are old friends. I think with enough motivation, everyone can learn to make cold calls. It's just that I am not that motivated to go into insurance sales and to spend hours making cold calls with no possibility of a sale. I think those people who are too pushy and too desperate to make sales really turn people off. Those are the ones that always disappear after closing a sale, and refuses to spend time nurturing customer relationship.
@Canellita (12059)
• United States
16 Sep 09
I hate that method and I will not take a job that would require me to make cold calls. I hate receiving them and would not want to be the one interrupting someone and annoying the you-know-what out of them.
@scheng1 (24899)
• Singapore
17 Sep 09
haha Canellita, I find that they are still better than those religious folks making cold calls. At least those making cold calls to sell products and services do have good products to offer. The only thing is that I do not need the product at the moment. I just ask them to get to the point before ending the call. Those religious folks are worst. They wont stop!
@Canellita (12059)
• United States
21 Sep 09
There are no religious folks calling here that I know of thank goodness! That would drive me crazy. We have a national do not call list here that you can place your telephone number on and solicitors are not allowed to call you by law. The cell phones are another thing entirely.
@Canellita (12059)
• United States
22 Sep 09
I never put my real information on social networking sites. My address is always something like 123 Mystreet.
@seymiss (627)
15 Sep 09
Hi There Absolutely notI think i would have to take classes for that defenitely.
@scheng1 (24899)
• Singapore
15 Sep 09
haha Seymiss, I think even after taking the classes on making cold calls, you will still be shaking the moment you dial the numbers. I think you can join certain church groups that always go around converting people if you want free classes in making cold calls. I think those are the ones who will make big money out of sales job. They seem to find it so natural to talk to strangers.
@seymiss (627)
15 Sep 09
It is natural for me to talk to strangers but to say bad things oh well defenitely classes is needed. Nice day to ya
@seymiss (627)
15 Sep 09
Talk to strangers on the phone i can't but in person yes its like they are going to bite me or something
@lampar (7597)
• United States
17 Sep 09
I never try to make cold call in order to sell my product/service. It is rude and really irritating to receive call from company salesman most of the time. These crappy salesman /woman don't take no for an answer whenever i picked up their call, they continue their introduction and blah,blah... until i had to hang up no matter they like it or not. I personally don't think making cold call is productive and is good business practices, it is plain rude and bad marketing normally used by foreign company here.
@scheng1 (24899)
• Singapore
18 Sep 09
Hi Lampar, some very stupid insurance agents dare to call up the company to ask to speak to CEO. They even dare to claim that they are the friends of CEO. Once the receptionist passes the call to the CEO, those insurance agents refuse to stop talking. In the end, the CEO slams down the phone, and scolds the receptionist. Those are the really stupid ones, if they had offered to provide lunch for the CEO in an expensive hotel, the CEO might agree.
@lampar (7597)
• United States
21 Sep 09
Hi scheng1! To be frank with you, I consider a salesman/saleswoman called me without my permission at home is plain rude and ill manner. It has nothing to do with courage since he is not doing a courageous act unless you believe trying to sell his product is , so i don't know why you consider one need courage to make cold call, except plenty of rudeness and bad manner with intent to irritate people. That probably is the main reason i don't call someone up without first obtain that person permission and was given the phone number by him regardless doing sales or not, as i am not a rude and no manner person and won't even consider trying to do that. I normally receive call from Chinese company based in USA trying to sell their product and it is probably the most irritating thing i came across sometimes. Instead courage, i will say to do that one must have some degree of ignorance and low level of education to do that.
@scheng1 (24899)
• Singapore
22 Sep 09
That's not so bad, I have received so many calls from other countries, the recent ones come from China. I dont know how those people in China manage to get hold of my cell phone number. I dont give out the number easily. Anyway, those people are nice but too persistent. I dont mind them wasting their money, after all, I dont have to pay for incoming calls. But I hate it when they keep asking for my full name, even after I said that there is no need for them to know my full name.
1 person likes this
@kalav56 (11503)
• India
15 Sep 09
Thankfully I ahve never been in this position and God forbid sucha situation.I cannot do thsi Scheng.It is too boring and monotonous a task for me to undertake.
@scheng1 (24899)
• Singapore
15 Sep 09
Hi Kalav, actually it's not that horrible! It's very similar to teaching! After all, you have to get to know so many new students, and to find things to talk to your students. Making cold calls may come so naturally to you that you wonder why you dont start earlier. I doubt making cold calls is a boring and monotonous task. I think it's a horribly scary task for me. I think my heart will beat as loud as a drum before I start to dial the number.
@scheng1 (24899)
• Singapore
15 Sep 09
Hi Kalav, I understand how you feel. This is the reason I hesitate to join sales job. All the while in my role as HR personnel, I interview candidates who want to get a job offer in the company. Even though it's still talking to strangers, but the motivation is entirely different.
@ahgong (10086)
• Singapore
10 Nov 09
Hmmm... that is one of the things I do not like to do. And precisely why I am still in a job that is not involved in sales. Making cold calls is like throwing out a pot of spaghetti at the wall to see how many of the noodle strains will stick. It is tiring and yields very little rewards in the beginning. But if you put in the effort to do it, after the initial part of building up your clientele is over, things would be smoother sailing from there.
@scheng1 (24899)
• Singapore
12 Nov 09
haha, make cold cyber-calls is still ok with me, with commenting on the blog posts or articles of other writers. I dont think I like the idea of making cold calls either, since I dont like to receive cold calls, knowing that they want to sell me something. I guess those religious guys go around telling everyone the end of world is near, are much better at making cold calls. Maybe they enjoy condemning people to hell too.
@ahgong (10086)
• Singapore
12 Nov 09
ha ha ha ha ha ha ha...
• United States
24 Sep 09
Cold calls suck. They are difficult and painful and very rarely lead anywhere directly. I've done them in the past. I just pitched my thing, answered any questions and tried to be respectful the entire time. The people on the other end weren't always the most polite. It's amazing how many words I learned during that time. However, they are not without their merit. While few ever directly resulted in sales, they did turn out referrals. People who I talked to mentioned the call to others who would look up my business. It worked out in the end. But, I hated it. I don't ever want to do it again. With the internet, the age of cold calls is coming to an end I think. People no longer want the info to come to them, they want to go to it. Before this, it was the other way around.
@scheng1 (24899)
• Singapore
25 Sep 09
Hi Dori, I think making cold calls still have its merit. Having say that, i admit that I hate to make cold calls too. Even calling the wrong number makes me nervous. I think if we make cold calls, and manage to get email address, then it's great too. That makes it easier to build up a contact list. I'm usually at the receiving ends of the cold calls. I usually reply with "I'm busy at the moment. Please send the information to my office email at xxx. I will take a look later."
1 person likes this
• United States
29 Sep 09
At least you're polite. Not everyone is. Sure, cold calling can work. But it's painful for both sides. Work isn't always easy.
@EliteUser (3971)
• Australia
19 Sep 09
Hello, No I personally don't have any courage to even answer the phone, let alone to call people who I have no idea who they actually are. I can hardly also talk to my family, and friends even ask my brother why sometimes I can't talk to them, I am just too shy. Make sure you have a good day, Happy Lotting!!
@scheng1 (24899)
• Singapore
20 Sep 09
Hi Elite, I guess looking into the eyes of the person you speak to is already very difficult. Maybe joining insurance company and learn to make cold calls is good for you. After all, you need to build confidence and overcome your shyness. Most employers hire those job seekers who can speak well and speak confidently. I doubt anyone finds it natural to pick up the phone and make cold calls. Sound really weird. I think going door to door to make sales is very worse.
@prinzcy (5065)
• Malaysia
15 Sep 09
I did applied for this job but I never work as one as the current work come first. I must say, it is annoying to work as one but someone got to do it. Besides, that being annoying has paycheck in the end of the month, so why not? It's true that no one likes to talk to stranger, that's why telemarketer need to be pushy. I find it's hard to shake them off. They don't understand the word 'no' too.
@scheng1 (24899)
• Singapore
16 Sep 09
Hi Prinzcy, those telemarketers have target to meet. Sometimes they just need to make one more appointment to receive a certain bonus. If we are in their shoes, we may feel desperate and pushy too! I think some people are naturally good at it, after all, it's just talking and talking, no annoying figures to handle. I doubt I enjoy the work, I dont like to push and force people to buy anything they dont want.