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Geez, they said I could deduct 10% email this discussion to a friend?

myLot reputation of 95/100. dawnald (10097)   ranked 1 out of 644 in ranting about things which annoy me2 months ago

Got a bill in the mail yesterday. The nice medical center wants me to pay a balance due. Now granted, it isn't a hug amount, less than $100, but it's the principal of the thing. This is the phone call I am procrastinating but will definitely make this morning.

When I went in for my wonderful procedure in August they told me (there in the office and also prior to the appointment on the phone) that if I paid $20 down right there, that when I got the bill I could deduct 10%. So I did. And then when I got the bill, I deducted the 10% and paid the remainder.

Guess what the bill is for? That's right, give yourself a pat on the back. It's for the 10% that I deducted. Now I have to call them and straighten it out.

Don't you hate having to straighten things out with companies that are billing you when they are wrong? angry

 
 
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tags:  wrong bill, annoying, their error, dumb companies, dawn
 
1. myLot reputation of 99/100. scarlet_woman (8996)   ranked 42 out of 644 in ranting about things which annoy me   2 months ago

oh yea.the one hospital up here billed me for use of the ER,when my doctor had switched my surgery to a different hospital.
incidentally,i'm glad she did.it's on the national news right now for at least 5 "wrong side" surgeries.


myLot reputation of 95/100. dawnald (10097)   ranked 1 out of 644 in ranting about things which annoy me  2 months ago

Love it and you weren't even there (thankfully)...

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2. myLot reputation of 96/100. thea09 (4660)   ranked 117 out of 644 in ranting about things which annoy me   2 months ago

Bill them back Dawn for their incompetence.


myLot reputation of 95/100. dawnald (10097)   ranked 1 out of 644 in ranting about things which annoy me  2 months ago

haha I should, let's see $45 per hour rounded UP to the nearest hour. lol


myLot reputation of 86/100. Hatley (21383)   ranked 87 out of 644 in ranting about things which annoy me  2 months ago

that just reminded me of the time when after being in the hospital for a broken shoulder, I was taken by ambulance
one whole block to the rehab place. later I was billed for
copay for fifty dollars to the ambulance co, which I paid
and I will be darned, I got a bill from the ambulance co for the whole thing, all one twenty five,onehundred twenty five dollars so I called up my insurance co. the nice lady told me yes they had sent the ambulance co. their share of the bill ten days before, she told me do not send them any more money, they are just double billing you. I said,but isn't that illegal? and she
said,yes but you are a senior citizen and theythink most seniors will not know about that and will just go ahead and pay them that bill. well this senior citizen did not fall for that, I just wrote them and told them they had already been paid. Never heard another word out of them.


myLot reputation of 95/100. dawnald (10097)   ranked 1 out of 644 in ranting about things which annoy me  2 months ago

Well good for you, Hatley, for not paying it!

PS I just called on my bill, spoke to one person and got it removed (hopefully lol). Maybe there IS hope for world peace.

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3. myLot reputation of 98/100. savypat (7795)   ranked 60 out of 644 in ranting about things which annoy me   2 months ago

I have learned to have my ducks in a row before I make that dreaded call and to give myself plenty of time because you just know the first person will never be able to help you, in fact by the time the call ends I have usually told the same story to so many people that it's printed in front of me when I close my eyes. Good Luck


myLot reputation of 95/100. dawnald (10097)   ranked 1 out of 644 in ranting about things which annoy me  2 months ago

Ah yes the dreaded transfer from one line to the next to the next. And if they have outsourced their phone unit it will be even worse!!!

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4. myLot reputation of 99/100. cynthiann (3126)   ranked 57 out of 644 in ranting about things which annoy me   2 months ago

Now I would not make that call. No way. I would write a letter and have it delivered by hand and have someone signed that they received it. I hate thse confrontational thingy's. They would keep you in hold and all sorts of delaying tactics. A paper trail is a must.


myLot reputation of 95/100. dawnald (10097)   ranked 1 out of 644 in ranting about things which annoy me  2 months ago

You know, that's not a bad idea. But I think I will give the call one try and if they so much as put me on hold or try to transfer me, then I will write the letter. thumbup

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5. myLot reputation of 86/100. Hatley (21383)   ranked 87 out of 644 in ranting about things which annoy me   2 months ago

hi dawnald Yes I expected that. convenient of them to forget
that they had said deduct ten percent.Oh yes I do hate it as
I have phone the At and T and tell them not to charge for]
installing my phone when there was no installation required'
as the person who had this room before me had had a phone so
the line was still there. Hence all the phone guy had to do
was turn on the line in my name and plug in my phone. He told
me himself there was no chargefor turning on the phone for me. Yet I am being billed in installments for fifty dollars.I
have to argue this and just hate it. angryangrythumbdown


myLot reputation of 95/100. dawnald (10097)   ranked 1 out of 644 in ranting about things which annoy me  2 months ago

I hate it too. They tell you one thing and do another. I'll do some kind of business over the phone and they'll tell me they're waiving some fee or other. Invariably when the bill comes, there is the fee that they promised to waive. angry

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6. myLot reputation of 92/100. Irishfrndly65 (7435)   ranked 34 out of 644 in ranting about things which annoy me   2 months ago

Isurance, medical bills...can I not talk about it just now...you got any brownies???


myLot reputation of 95/100. dawnald (10097)   ranked 1 out of 644 in ranting about things which annoy me  2 months ago

Brownie, milk....
there's another one waiting for you!


myLot reputation of 92/100. Irishfrndly65 (7435)   ranked 34 out of 644 in ranting about things which annoy me  2 months ago

;looks in the bag; Any cinnamon rolls?


myLot reputation of 95/100. dawnald (10097)   ranked 1 out of 644 in ranting about things which annoy me  2 months ago

No, but I have a Reeses peanut butter cup, and apple and some cheerios...


myLot reputation of 92/100. Irishfrndly65 (7435)   ranked 34 out of 644 in ranting about things which annoy me  2 months ago

;takes the apple; THANKS!


myLot reputation of 95/100. dawnald (10097)   ranked 1 out of 644 in ranting about things which annoy me  2 months ago

and it's organic too thumbup

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7. myLot reputation of 93/100. ANTIQUELADY (11450)   ranked 75 out of 644 in ranting about things which annoy me   2 months ago

i HATE IT WHEN ANYBODY TRIES TO RIP ME OFF & IT SOUNDS LIKE THAT IS WHAT THEY ARE TRYING TO do to u. Hope u come out on top w/them. Good luck.


myLot reputation of 95/100. dawnald (10097)   ranked 1 out of 644 in ranting about things which annoy me  2 months ago

I was in luck. First phone call it was taken care of right away. Of course, if I see another bill, I may eat my words!


myLot reputation of 93/100. ANTIQUELADY (11450)   ranked 75 out of 644 in ranting about things which annoy me  2 months ago

Hope u don't have to. seems like around here when something like that happens it is a pain in the rear getting it straightened out.


myLot reputation of 95/100. dawnald (10097)   ranked 1 out of 644 in ranting about things which annoy me  2 months ago

crossing fingers...

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8. myLot reputation of 99/100. Thoroughrob (7966)   ranked 118 out of 644 in ranting about things which annoy me   2 months ago

I spend at least 2 hours on the phone messing with insurance and accounts and billing. Trying to get them to let my sons prescriptions to go through is horrid. I hope they straighten things out for you.


myLot reputation of 95/100. dawnald (10097)   ranked 1 out of 644 in ranting about things which annoy me  2 months ago

2 hours, yikes. In my case, I did call and got it resolved right away. At least I hope so...

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9. myLot reputation of 94/100. cloudwatcher (3488)   ranked 370 out of 644 in ranting about things which annoy me   2 months ago

I presume that when you paid the bill, you wrote on it WHY you were deducting the 10%? Otherwise the person processing it (most likely an office worker not acquainted with the procedure) probably just thought you were paying part of it because it was all you could at that moment.

I see from another comment that it is fixed, so another problem faced and remedied.


myLot reputation of 95/100. dawnald (10097)   ranked 1 out of 644 in ranting about things which annoy me  2 months ago

No, but what I did do is write the amount I was paying in a box they have on the bill, "agreed upon amount". I was crediting them with more intelligence than I should have, maybe.:-)


myLot reputation of 94/100. cloudwatcher (3488)   ranked 370 out of 644 in ranting about things which annoy me  2 months ago

Well Dawn if they are like ones here, they reach for a calculator to work out 10% - so maybe they wouldn't "click". Thought (slapping her wrist at the same time) Was she a blonde?


myLot reputation of 95/100. dawnald (10097)   ranked 1 out of 644 in ranting about things which annoy me  2 months ago

I did round UP to the nearest cent...
Anyway, it's resolved...

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10. myLot reputation of 98/100. lingli_78 (10204)   ranked 129 out of 644 in ranting about things which annoy me   2 months ago

it is very annoying when something like this happen, isn't it??? i always hate it when i have to fix something because of somebody else's fault and usually i ask for a compensation because it takes out my precious time and the phone bill as well...:-) take care and have a nice day...


myLot reputation of 95/100. dawnald (10097)   ranked 1 out of 644 in ranting about things which annoy me  2 months ago

No charge on the phone and it got taken care of right away, hooray!

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