customer care

Tagged Discussions

celticeagle @celticeagle (189906) • Boise, Idaho 5 Feb 24

I canceled my subscription to PeacockTV a few days before February set in. I canceled both on Roku and online. Then on Feb.2, I see in my checking account that they are charging me my monthly fee. But it is pending. I was trying...

customer care

roku

17 responses •

17 people

Philippines - I'll always crave your customer care

Jolly Nakibirango @jollykizza (84) • Uganda 7 Jul 16

Its been about a year and some months since I was last in the Philippines but one thing I cannot forget is their customer care. There is this one time I observed carefully in one of the shops, a client came in picked about seven...

customer care

humility

pampering

5 responses •

3 people

Would you give back money that is not yours?

waflay @waflay (2737) • Nairobi, Kenya 6 Mar 16

Just a few days ago,I received some cash in my mobile phone from a lady stranger.So I called her back and asked her if she was really sending me some cash when I desperately needed some.But she told that she had wrongly...

12 responses •

4 people

Speaking With Customer Care Agents of Local Companies

hereandthere @hereandthere (45628) • Philippines 12 Feb 13

i received a dormant/inactive account notice for a payroll account with a company i've worked with and resigned from years ago. i searched the bank's website to find any 24/7 hotline number. thankfully a live person answered me...

customer care

hotline

13 responses •

3 people

Are the words Customer Service and Customer Care are same?

moneyham @moneyham (201) • India 30 Oct 12

I am looking for a new job in customer service field. I saw certain job opportunites in job sites. I would like to know whether the words Customer Service and Customer Care are same?

customer care

customer service

2 responses

Do you think there are any 'work ethics' out there any more? Does anyone care?

RescueLady @bizness (866) • United States 25 Oct 12

I have experienced over the years the continual decline of work ethics in this world! I mean it used to matter that you came to work on time, you dressed appropriately, you did your job and tried to do it well; but now, it seems...

1 response

Do you used to ring Customer care for help ?

thewonderboy @thewonderboy (7501) • India 18 Jul 12

Today I was charged certain amount of money for without any reason. To know about the reason for the balance deduction I just called the customer care executive. They told that the reason behind the deduction is activating a...

cheat

customer care

deductions

13 responses •

2 people

glad with customer CARE representative

chuyins123 @chuyins123 (2112) • Philippines 2 Jun 11

I am a really impatient and very rude person. LOL. Well, give me a break, hehe well I really want prompt actions to my needs, so if ever I call a hotline or customer care I want to be attended to ASAP. Well just today, I am...

customer care

patience

service

5 responses

Would you like to talk to Transactional Customer Service Representatives?

aaronfyzeon @aaronfyzeon (1919) • Philippines 30 Dec 10

People from the Customer service whether they are on the phone or you are personally talking to them are always that helpful. (most of them actually) But do you want to talk to people on the phone who sounded like an automated...

robotic representatives

warm people

2 responses

Customer Care

sixteenthstarfarer @sixteenthstarfarer (22) • Philippines 28 Aug 10

It's been a growing business in the industry of almost any merchandise there is. What are the best and worst experiences were you able to have when calling customer care? Bloopers included.

2 responses

Customer Care, Do they really care for you?

AjaySinghBaghel @AjaySinghBaghel (5506) • India 13 Jun 10

I forgot one thing before flying to US for 3 months and still working on that mistake after 2 months of my stay. I should have placed a temporary suspension request for my cell number so that I can still continue with the same...

customer care

3 responses

Are you satisfied with the customer care services ?????

emdee @mdvarghese (1789) • Bangalore, India 12 Jan 10

We are living a modern life , thanks to the advancement of science and Technology. Years back most of the time we were in one or the other queue to get it done some work. Now a days most of the sales and services have the...

customer care

1 response

are customer care personel really helpfull?

aamir030586 @aamir030586 (382) • India 1 Oct 09

its been a big problem that when ever i hav problem on my telecom networks i call there customer care ppl but they r so bad in there knowledge that they are really useless and offer no help and only waste time...so guys anybody...

customer care

help

telecomm

Have you ever been delayed by the phone companies

imrajesh @imrajesh (1965) • India 10 Sep 08

Hi All, Have you ever given your phone for some repair and they have delayed you? I had given my Nokia N73 Music Edition phone to the Nokia service center and they kept delaying to give the phone. It had a simple key problem and...

Call from Customer Care When Waiting for Important Calls...

vidhyavini @vidhyavini (6111) • India 29 Aug 08

Hey guys. I am a Vodafone User. Getting so irritated because of the customer care. It keeps on calling me twice a day. Thats really irritating. Especially when I am waiting for some important call, Vodafone never fails to call....

customer care

5 responses

Are UK shops misleading customers?

Nic @academic2 (7000) • Uganda 5 Jul 08

High street shop staff are fobbing off customers and giving them misleading advice about their rights, according to the consumer organisation Which? Customers end up buying less value for their money; Are UK shops misleading...

what do u except when u call customer care company

deepika_mona @deepika_mona (1338) • India 31 May 08

hey freinds what do u except when u call customer care company ? customer care company for mobile home appliences bussiness purpose or office purpose it may be any types of customer care what u expct from them have a nice day

customer care

Help Line !!

naseefu @naseefu (1607) • India 20 Mar 08

HelpLine: General Motors HelpLine,How can I help you? Customer: I got in my car and closed the door and nothing happened ! HelpLine:Did you put the key in the ignition slot and turn it ? Customer: Whatis an ignition? HelpLine:...

1 person

we're not gods! just agents

fobiness @fobiness (60) • Philippines 19 Nov 07

so let's admit it, the companies we work in are not really the perfect little things they portray to be. things go wrong and that's just how the world goes. as a customer care agent, i can't really help but FEEL for the customers...

agents

customer care

Customer care??? Does they really cares????

Coolgeth @Coolgeth (1215) • India 29 Jun 07

In my way.. No yesterday i had a problem with my Bank account and i couldn't take money from ATM..I called customer care and explained about the problem..They connected me to the department it belongs but you know they are...

customer care

25 responses •

7 people