It quit talking to him

@GardenGerty (157380)
United States
April 2, 2024 8:34pm CST
I got an unknown number call, but between the two messages they had left at different times I figured out who they were. And it was not spam or a scam. It was a bit important. Bob is supposed to take his blood pressure on a wifi connected blood pressure monitor every day. They called this afternoon because they are not getting readings, and left a number for us to call. This device recites the readings out loud, but it quit a few days ago when we gave it new batteries due to error messages. We thought it was a glitch. There is the actual blood pressure device, plus a "box" that connects to the internet. I called the "call back" number they had left and was told they are not getting any readings. So this very nice customer service person directed me to the switch on bottom, and that did not fix it. Then we checked the power strip. . . it was on and okay. I unplugged the plug and moved it to another outlet, and the lights came on on the box. I also had to talk to a nurse to let her know we were testing a device. Bob had to give his permission for her to talk to me. Once the lights were on and the connection re established, Bob had to take another reading and the customer service person monitored to make sure it went through.The device is speaking to Bob again. Everything is running appropriately now. I am "in love" with technology and keeping it functioning.
14 people like this
15 responses
@AmbiePam (85132)
• United States
3 Apr
Good lord.
4 people like this
@GardenGerty (157380)
• United States
3 Apr
Just what I needed at the end of the day, but supposedly this lets them monitor any suspicious changes. They did call once to make sure he was okay when he had a really low reading.
1 person likes this
@MarieCoyle (27995)
3 Apr
Oh good grief. Well, you handled it well. It was a simple fix, but still frustrating, I'm sure.
2 people like this
@GardenGerty (157380)
• United States
3 Apr
I guess it bothered me that this nurse needed permission to talk to me, while she was talking to me.
1 person likes this
@GardenGerty (157380)
• United States
3 Apr
@MarieCoyle If we notice a problem, before I call anyone I will first turn the switch off and back on, and then unplug and replug it if the switch does not help.
1 person likes this
@MarieCoyle (27995)
3 Apr
@GardenGerty I hope it all stays up and working, so you don't have to worry about it all.
1 person likes this
@marguicha (214919)
• Chile
3 Apr
I´m glad you solved the problem. I get these sort of problems once in a while with the TV remote.
2 people like this
@GardenGerty (157380)
• United States
3 Apr
The world will be in trouble if the internet ever goes out.
@kaylachan (57144)
• Daytona Beach, Florida
3 Apr
I'm glad you got the issue resolved.
2 people like this
@GardenGerty (157380)
• United States
3 Apr
Just one more thing for the day.
1 person likes this
@GardenGerty (157380)
• United States
11 Apr
@kaylachan I know you know how that goes.
@kaylachan (57144)
• Daytona Beach, Florida
3 Apr
@GardenGerty Sounds like it.
1 person likes this
@LadyDuck (456875)
• Switzerland
3 Apr
I am glad that finally you found a way to make it work again. Often unplugging and re-plugging is the best way to go.
2 people like this
@GardenGerty (157380)
• United States
3 Apr
We were not aware of the problem until they called us and let us know.
1 person likes this
@GardenGerty (157380)
• United States
3 Apr
@LadyDuck He was faithfully checking it. Writing it down in his notebook.
1 person likes this
@LadyDuck (456875)
• Switzerland
3 Apr
@GardenGerty - Of course you could not know.
1 person likes this
@sallypup (57548)
• Centralia, Washington
3 Apr
That would have totally made me scream and say nasty things. Repeatedly.
2 people like this
@GardenGerty (157380)
• United States
3 Apr
Bob was wanting to, because he cannot really hear everything from phones and speakers.
1 person likes this
@BarBaraPrz (45405)
• St. Catharines, Ontario
3 Apr
Technology!
1 person likes this
@GardenGerty (157380)
• United States
3 Apr
Every bit of it.!
1 person likes this
• China
3 Apr
It is great you got the device to rights ! The wifi connected blood pressure monitor is really convenient !
1 person likes this
@GardenGerty (157380)
• United States
3 Apr
It does let the doctor keep track of Bob's blood pressure.
1 person likes this
@RebeccasFarm (86132)
• United States
3 Apr
So great you got it fixed.
1 person likes this
@GardenGerty (157380)
• United States
3 Apr
It was not difficult, just annoying.
1 person likes this
@wolfgirl569 (94475)
• Marion, Ohio
3 Apr
Glad you got it working. Technology can be a pain
1 person likes this
@GardenGerty (157380)
• United States
3 Apr
When he received this device we told his primary care doctor about it. She laughed. Said it must be the new trendy thing for kidney doctors to do because several of her patients had received them from various kidney doctors.
1 person likes this
@GardenGerty (157380)
• United States
4 Apr
@wolfgirl569 They probably will say it is the new "gold standard" of treatment.
1 person likes this
@wolfgirl569 (94475)
• Marion, Ohio
3 Apr
@GardenGerty That is funny that they are doing that a lot
1 person likes this
@RasmaSandra (73040)
• Daytona Beach, Florida
3 Apr
Glad that the device is talking to Bob again, That is why technology make me kind of nervous, I am happiest when all is well with my desktop PC and hate it if anything seems strange,
1 person likes this
@GardenGerty (157380)
• United States
4 Apr
My phone has changed the font size of the text--bothers me a lot.
1 person likes this
@RasmaSandra (73040)
• Daytona Beach, Florida
4 Apr
@GardenGerty I have not idea how all that works since I have no mobile phone, Perhaps this can help
https://www.howtogeek.com/443808/how-to-change-fonts-in-android/
1 person likes this
@JudyEv (324919)
• Rockingham, Australia
3 Apr
It is absolutely amazing what technology can do these days.
1 person likes this
@GardenGerty (157380)
• United States
3 Apr
And which ways it can make us scream.
1 person likes this
@GardenGerty (157380)
• United States
4 Apr
@JudyEv Sure does.
1 person likes this
@JudyEv (324919)
• Rockingham, Australia
4 Apr
@GardenGerty For sure. It doesn't always save time which everyone keeps sprouting on about. Sometimes it takes a darn sight longer to do something online.
1 person likes this
@LindaOHio (154955)
• United States
3 Apr
I'm glad the problem was solved. Now we are having a problem with our garage door opener. Have a good day.
1 person likes this
@GardenGerty (157380)
• United States
3 Apr
Does it somehow run on wifi? Does it have batteries. You have reminded me of something funny happened to us.
1 person likes this
@GardenGerty (157380)
• United States
4 Apr
@LindaOHio I forgot to post about it. I am going to make it a post.
1 person likes this
@LindaOHio (154955)
• United States
5 Apr
@GardenGerty Read about your phantom light.
1 person likes this
@grenery8 (1348)
• Croatia (Hrvatska)
4 Apr
very good service indeed. glad that everything is working
1 person likes this
@GardenGerty (157380)
• United States
4 Apr
I am not sure it is really needed but insurance paid for it.
1 person likes this
@GardenGerty (157380)
• United States
11 Apr
@grenery8 It was a surprise when it came in the mail.
1 person likes this
@grenery8 (1348)
• Croatia (Hrvatska)
5 Apr
@GardenGerty i get it
1 person likes this
@jstory07 (134162)
• Roseburg, Oregon
3 Apr
That is good that the device is working again.
1 person likes this
@GardenGerty (157380)
• United States
3 Apr
Yes, it is. I will have to check on it any time we change batteries or have a storm.