Wrong Delivery From the Pharmacy
By DE
@DaddyEvil (153701)
United States
July 18, 2025 1:50pm CST
I was given 4 prescription at the doctor's office yesterday. One was for my right eye that has been swollen and not wanting to open for over a week, one was a stronger pain med for the sciatica, one was another med to help with sciatica and one was for a renewal for the test strips for diabetic testing. The other pharmacy hasn't been sending those test strips lately.
The new pharmacy brought everything a little while ago but the test strips were wrong. I called and the pharmacist talked with me and said that my insurance wasn't paying for the brand of test strips I'd been getting so the they switched me to another brand. The new brand doesn't fit my testing equipment... The pharmacist said they'd bring a new machine over later this afternoon.
We'll be all good when that happens. 
14 people like this
15 responses
@Vikingswest1 (6958)
• United States
5h
My wife had a problem like this. They shipped the wrong test strips. We called and they said they would ship the right ones, in the meantime, we purchased the correct strips at the pharmacy. We only bought the smallest package because the correct strips were on the way.
When the strips arrived, they were the same wrong strips. I noticed charges for both wrong orders on my card. It took several attempts to fix the mess. I eventually got the refund and a mailing label to return the two wrong orders. Since then we have switched to the monitor and don't use strips anymore. With the monitor, you can read your blood sugar at any time using the small device connected by Bluetooth. Insurance paid 100%.
I hope you get the new reader this afternoon. I wonder why insurance can get away with not covering such a necessary item?
1 person likes this
@Vikingswest1 (6958)
• United States
4h
@DaddyEvil
I was about to complain about the 30 day supply limit too.
I guess they are hoping their customers die before they have to renew, they could save the money a 90 day supply costs them.
I was just denied a pain medication from my carrier for unspecified reasons. I had been waiting all week for the pre authorization required. My doctor submitted a different one. I wonder how long I'll have to wait to see if they approve it.
I'm beginning to understand why Healthcare CEO's get shot.
1 person likes this
@DaddyEvil (153701)
• United States
4h
@Vikingswest1 I wonder if there's a black market for all the meds we normally get and that's why insurance will only pay for 30 days at a time? (I bet you're right about them hoping their customers die so save money buying 30 day supplies.)
And yes, I can easily see that being the reason for them getting shot, too.
I don't have any I'd be willing to sell on but I'm sure a lot of people would if they needed the money badly enough.
1 person likes this
@DaddyEvil (153701)
• United States
4h
I don't know, either... Or why the insurance won't pay for a 90 day supply even though it's cheaper to buy 90 days at a time. Our pharmacy is forced to bill the insurance at the higher cost for a 30 day supply instead.
Wow! I'm glad they refunded you the money... I'd have been pissed about getting the wrong strips two times!
1 person likes this
@DaddyEvil (153701)
• United States
4h
@sallypup I was doing some of the exercises recommended for sciatica but either overdid them a few days ago or did something wrong. My sciatic nerve screams at me now for just walking where before it was just once in a while when I made a wrong move or turned while on my left foot/leg.
1 person likes this
@sallypup (65284)
• Centralia, Washington
2h
@DaddyEvil I'm sorry for your pain. One of the embarrassing looking exercises that the therapist did was stretching my leg. Sure didn't look great, I'm sure, but eventually I was walking again.
1 person likes this
@sallypup (65284)
• Centralia, Washington
4h
@DaddyEvil I've dealt with sciatica for donkey's years. At one point I thought I was smart. I very gradually and gently used a treadmill cause I knew I needed the exercise. A month of that and I ended up in the physical therapists so I could walk again. I recommend gentle presses of the knee to the stomach while you are lying on your bed. You can do this standing up but for me its best when I am lying down.
1 person likes this
@rsa101 (39149)
• Philippines
Just now
It would be great if they could replace your machine to match your strips. But I believe the pharmacy should have informed you that they would be changing the strips and replaced the machine altogether. But that's okay because it'll be replaced anyway.
1 person likes this
@DaddyEvil (153701)
• United States
Just now
The pharmacy did replace the machine to match the strips this afternoon. Everything is fine now, thanks.
1 person likes this
@RasmaSandra (87058)
• Daytona Beach, Florida
3h
As they say if it is not one thing it is another at least it will be corrected
1 person likes this
@DaddyEvil (153701)
• United States
3h
They already delivered the new machine that uses the test strips they brought earlier.
2 people like this
@DaddyEvil (153701)
• United States
54s
@GardenGerty I have no idea... I've never priced them when we were at Walmart.
My doctor told Pretty to test me twice a day for the next month and let her see the log of tests... Pretty worries that taking that many tests will damage my left thumb so looked up how to test in other areas... Apparently, you can test all up and down your arm if the chosen finger/thumb starts getting sore. (I haven't had a problem with it yet.. I always jab the same thumb near the thumbnail so it won't bother me typing. I don't use my left thumb typing, anyway.)
@DaddyEvil (153701)
• United States
6h
Yes, it is... I just wish they had told us that the insurance wouldn't pay for the test strips before changing us over. It wouldn't have made a difference but I wouldn't have been concerned and called that way. (I did confirm the prescriptions yesterday when the doctor called them in. I specifically asked if the insurance would pay for all of them.)
2 people like this
@Kandae11 (56685)
•
6h
@DaddyEvil Yes they erred there. They should have called and informed you about the situation . Explain why it was changed.
1 person likes this
@sw8sincere (5854)
• Philippines
33m
Sounds like a bit of a hassle, but it’s great that the pharmacy is being responsive.
1 person likes this
@DaddyEvil (153701)
• United States
Just now
It is a bit of a hassle, but the new pharmacy is doing their best to make it as easy as possible.
@GardenGerty (164817)
• United States
1h
I always pay out of pocket and get the store brand test kit and strips, it is so much cheaper. I can use my FSA from school for the strips, though.
@DaddyEvil (153701)
• United States
4h
I really wanted my pain meds yesterday but, otherwise, they're doing a good job so far.
1 person likes this
@celticeagle (177155)
• Boise, Idaho
5h
It's good that they will make that change.
I am having mine mailed to me now with my new insurance and they give me a 90 day supply on each of three I get. Now why in the world do they insist on sending them monthly when I have enough for 3 months? I just do not get it.
1 person likes this
@DaddyEvil (153701)
• United States
4h
I don't know, either... My doctor keeps ordering a 90 day supply but the insurance won't pay for that, even though it's cheaper to buy them that way... The pharmacy has to charge for 30 day supplies at the higher cost.
@DaddyEvil (153701)
• United States
4h
Thanks... The delivery driver brought the new machine about half an hour ago.
1 person likes this
@DaddyEvil (153701)
• United States
4h
It's cheaper to buy 90 day supplies, too, but the insurance refuses to pay for them. They insist on paying the higher 30 day at a time costs for the diabetic supplies.
I wonder if the insurance calculates that a lot fewer people will opt for the surgery so they're saving money by denying the medication? I wouldn't doubt it.
@LooeyVille (65)
• United States
5h
Coincidentally my husband just ordered refills on his test strips and lancets. As you know, under Obamacare, there is no charge to the patient for test strips and lancets. Zero. Zilch. Nada.
Now if they send you the right ones for your machine, you'll be in business.
1 person likes this
@DaddyEvil (153701)
• United States
5h
Yes, I know... And they just brought the new machine a few minutes ago.
1 person likes this
@Traceyjayne (3293)
• United Kingdom
4h
And we were only saying the other day that is was good that the new pharmacy would deliver for free ….little did we know there would be other issues ….hope it can be sorted.
