We paid a fifth of what we expected

@JudyEv (362773)
Rockingham, Australia
September 13, 2025 8:47pm CST
I’m sure you don’t want a photo of the motor-home or a tyre so you’ve got more photos from the rocks we visited. We have a motor-home. It has dual wheels at the back and we haven’t been able to get to the valve of one of the inside wheels to check the pressure. The nuts on the wheel had been done up with a ‘rattle-gun’ and we couldn’t budge them to get the outside tyre off. So we ended up taking it to a nearby tyre place. It was a Saturday morning and they were closing at midday. The wheel-base is too long for the vehicle to fit on their hoist but they were very obliging and more than happy to help. As it turned out, they loosened all the nuts on all the wheels and tensioned them to the proper torque (whatever that means but it means we’ll be able to get the tyres off ourselves). They pumped all the tyres up to the proper pressure, including the spare, made sure Vince knew how to get the spare out of its storage place, and added an extension to the valve so we’d be able to check it next time. We waited in the office area with comfy chairs and magazines. It had taken probably an hour and a half but we were really happy to have it all done and dusted. When Vince went to pay, we were charged only for the extension - $20 if you please. How kind is that? They’ve been in business since 1997 so something is working for them. We’ll certainly go back there next time.
2 people like this
2 responses
@allknowing (153470)
• India
1h
Thosoe are techncial trms that I do not understand but suffice it to say I am happy that they were generous with you.
1 person likes this
@JudyEv (362773)
• Rockingham, Australia
Just now
They fixed some problems with the tyres that we weren't able to do ourselves. We hate paying for things we should be able to do but more and more some jobs are beyond our strength and flexibility.
@Juliaacv (54864)
• Canada
4h
They certainly do understand the concept of good customer service there. That sounds like a very helpful crew that worked on your motorhome.
1 person likes this
@JudyEv (362773)
• Rockingham, Australia
3h
We were just pleased to get the work done without busting ourselves trying to do it without help. We would happily have made. We had a small job done a while ago at another tyre place and they didn't take anything - said it was a small job and they weren't busy so no charge. It's a bit unusual in this day and age.