We paid a fifth of what we expected

@JudyEv (382329)
Rockingham, Australia
September 13, 2025 8:47pm CST
I’m sure you don’t want a photo of the motor-home or a tyre so you’ve got more photos from the rocks we visited. We have a motor-home. It has dual wheels at the back and we haven’t been able to get to the valve of one of the inside wheels to check the pressure. The nuts on the wheel had been done up with a ‘rattle-gun’ and we couldn’t budge them to get the outside tyre off. So we ended up taking it to a nearby tyre place. It was a Saturday morning and they were closing at midday. The wheel-base is too long for the vehicle to fit on their hoist but they were very obliging and more than happy to help. As it turned out, they loosened all the nuts on all the wheels and tensioned them to the proper torque (whatever that means but it means we’ll be able to get the tyres off ourselves). They pumped all the tyres up to the proper pressure, including the spare, made sure Vince knew how to get the spare out of its storage place, and added an extension to the valve so we’d be able to check it next time. We waited in the office area with comfy chairs and magazines. It had taken probably an hour and a half but we were really happy to have it all done and dusted. When Vince went to pay, we were charged only for the extension - $20 if you please. How kind is that? They’ve been in business since 1997 so something is working for them. We’ll certainly go back there next time.
11 people like this
13 responses
@LadyDuck (502656)
• Italy
14 Sep
They did a great job and you really did not pay a lot for the service. Our garage always check that all our tyres hav the proper pressure and they also check the spare one.
2 people like this
@LadyDuck (502656)
• Italy
14 Sep
@JudyEv - Really a great service, you have been lucky.
1 person likes this
@JudyEv (382329)
• Rockingham, Australia
14 Sep
They don't know us and they didn't even charge a fee of any sort.
1 person likes this
@JudyEv (382329)
• Rockingham, Australia
15 Sep
@LadyDuck We were very lucky. We hate paying for stuff that we could once have done ourselves but we're definitely getting older! lol To have it done so cheaply was a real bonus.
1 person likes this
@DaddyEvil (174590)
• United States
14 Sep
I agree, that was very nice of them to do all that work and only charge you for the extension. It's getting more and more rare to find people/businesses that extend that much courtesy/generosity to customers.
2 people like this
@DaddyEvil (174590)
• United States
14 Sep
@JudyEv That is a garage I'd use again if I needed work done later.
1 person likes this
@JudyEv (382329)
• Rockingham, Australia
15 Sep
@DaddyEvil We'll be going back there for sure.
1 person likes this
@JudyEv (382329)
• Rockingham, Australia
14 Sep
We were really surprised to just be charged for the valve extension.
1 person likes this
@allknowing (153529)
• India
14 Sep
Thosoe are techncial trms that I do not understand but suffice it to say I am happy that they were generous with you.
1 person likes this
@allknowing (153529)
• India
14 Sep
@JudyEv Age takes a toll on all of us Looking back what I could do then and now there is a paradigm shift on how I handle them if I can. And may I have given up.
1 person likes this
@JudyEv (382329)
• Rockingham, Australia
14 Sep
They fixed some problems with the tyres that we weren't able to do ourselves. We hate paying for things we should be able to do but more and more some jobs are beyond our strength and flexibility.
@Juliaacv (56340)
• Canada
14 Sep
They certainly do understand the concept of good customer service there. That sounds like a very helpful crew that worked on your motorhome.
1 person likes this
@JudyEv (382329)
• Rockingham, Australia
14 Sep
We were just pleased to get the work done without busting ourselves trying to do it without help. We would happily have made. We had a small job done a while ago at another tyre place and they didn't take anything - said it was a small job and they weren't busy so no charge. It's a bit unusual in this day and age.
1 person likes this
@Juliaacv (56340)
• Canada
14 Sep
@JudyEv That is quite kind of the business, they obviously really care about helping their customers. I believe that you put a post up regarding that act of kindness you received.
2 people like this
@JudyEv (382329)
• Rockingham, Australia
14 Sep
@Juliaacv Maybe I did. But I've forgotten.
1 person likes this
@LindaOHio (222624)
• United States
14 Sep
Boy that's really inexpensive. Other places would have charged much more.
2 people like this
@JudyEv (382329)
• Rockingham, Australia
14 Sep
They didn't charge anything for the time and it took them at least an hour.
1 person likes this
@MarieCoyle (59258)
14 Sep
That's one good way for a business to build their business up. Treat people right and they will return. Good for them, and glad you got such a bargain!
1 person likes this
@JudyEv (382329)
• Rockingham, Australia
15 Sep
@MarieCoyle They're entitled to make a profit or they couldn't survive so we were very surprised to be charged nothing for their time.
1 person likes this
@MarieCoyle (59258)
16 Sep
@JudyEv Sometimes, I think we are shocked when we get treated like this--it's truly something to remember and does a lot of good for their business and their ratings, too.
1 person likes this
@MarieCoyle (59258)
15 Sep
@JudyEv There are not a lot of places like that left here. We have one local garage that is reliable and tries to keep the costs fair. They do a good job, too.
1 person likes this
@GardenGerty (169489)
• United States
15 Sep
Now we know you are safe on the road and can be proactive about doing as much as possible yourself. What a great price.
1 person likes this
@JudyEv (382329)
• Rockingham, Australia
15 Sep
It was very kind of them. We'll be spreading the word and hoping we can push some business their way.
@snowy22315 (209044)
• United States
14 Sep
That is wonderful! Sometimes tire places don't charge much for patching or some kind if maintenance thing, but you got a deal.
1 person likes this
@JudyEv (382329)
• Rockingham, Australia
14 Sep
They were entitled to charge for their time at least.
• Philippines
18 Sep
If they are in the business that long, then maybe they have a good founder. Hope many will do business like them, especially those telco owners. Anyway the photos are so amazing, it's so beautiful.
1 person likes this
@JudyEv (382329)
• Rockingham, Australia
19 Sep
The business has been going a long time under the one owner.
@RebeccasFarm (91297)
• United States
14 Sep
This is wonderful Judy.
1 person likes this
@JudyEv (382329)
• Rockingham, Australia
15 Sep
It was totally unexpected. We were resigned to having to pay quite a bit for the work.
1 person likes this
@wolfgirl569 (135881)
• Marion, Ohio
14 Sep
That sounds like a great place to go. They know how to keep customers.
1 person likes this
@JudyEv (382329)
• Rockingham, Australia
15 Sep
We'll be suggesting it to others too. They deserve to do well.
1 person likes this
@JESSY3236 (22244)
• United States
16 Sep
cool rocks. That's nice that you didn't have to pay alot.
1 person likes this
@JudyEv (382329)
• Rockingham, Australia
17 Sep
It was very generous of them indeed.
@Traceyjayne (11413)
• United Kingdom
14 Sep
Wow, that was an amazing price. Well done.
1 person likes this
@JudyEv (382329)
• Rockingham, Australia
15 Sep
We're still talking about it! lol