To Scan or not to scan!

@mummymo (23707)
February 10, 2008 6:51pm CST
Ok it is almost 1 am and I need to go to bed but I seem compelled for some reason to ask this question! When you go grocery shopping do you go through the self scan checkout or do you prefer to get a cashier to do it for you? Almost all the supermarkets here have self scan checkouts now and we use them all the time! It started off as a novelty and now we much prefer it! Even though I am in the wheelchair when at the supermarket it is still very easy to do and I can check that things have gone through at the correct price as I go along - we can also go at the speed we feel comfortable with rather than a cashier taking for ever or throwing stuff down the belt faster than 4 people could bag! The other plus is of course that the queues are a lot shorter at these checkouts. so that leaves me with a couple of questions - do you have self scan checkouts , do you use them and what are your reasons! G'night - catch you all in the morning! xxxx
15 people like this
35 responses
@MsTickle (24993)
• Australia
15 Feb 08
You still have packers? 4 of them!!!???? Here in Australia we got rid of packers ages ago. The bigger supermarkets have been trialling self scanning _ I haven't seen it yet. Do you remember the days before self service fuel stations. You used to get your battery, oil and tyres checked as well as someone filled yoor tank. Remember bank tellers, there were once lots of them...there were no automated machines. Once upon a time people had these jobs...now machines are taking the jobs and what happenend to the people? You can bet your life they were not absorbed by the company. Most companies are downsizing because wages are one of the biggest expenses for a company and these days the shareholders want a bigger piece of the pie and it's all about the bottom line. Be careful about crossing over to automation...you are doing about 3 people out of a job for every machine.
@mummymo (23707)
15 Feb 08
I can barely remember the old petrol stations sweetheart - I was a bit too young to remember them properly but I have a vague memory of driving in and a bell ringing and remember my Grandad never leaving the car! I do understand what you mean about losing jobs but from observations at the supermarket I use most they still have the same amount of cashiers plus an assistant at the self scans - it just leaves you not having to queue as long! I did worry about making jobs disappear at first that is why I kept a close eye on things! xxxx
2 people like this
@MsTickle (24993)
• Australia
22 Feb 08
The thing is, they sneak these things up on us and they become part of our lives without giving us time to think things through. Like Trans said, there should be some incentive or reward for bypassing a paid staff member and doing the work yourself. The store is ahead on two counts there but the customer is sill paying the same amount. Hugs to you sweetypie. xxx
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@mummymo (23707)
22 Feb 08
That is probably a good point! i wouldn't mind extra loyalty points or a slight discount! lol Hugs to you too honey! xxx
@raydene (9874)
• United States
16 Feb 08
We have no places in my town where we scan our own so I have never done this..Sounds like I might do this.It sounds fun... Honey I'm sorry I didn't get to this before.. xoxoxoxoxxoxoxo Mom
2 people like this
@mummymo (23707)
17 Feb 08
Wish you could come to the supermarket with us and see how much Niamh loves 'helping' with this! lol Hope you get a chance to try it soon! Don't you worry about not getting to any of my posts straight away or at all for that matter - I love seeing you here but if you can't make it I do understand - as long as you are doing good that is all that matters! Love you Mom xxx
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@mummymo (23707)
17 Feb 08
Wish you could come to the supermarket with us and see how much Niamh loves 'helping' with this! lol Hope you get a chance to try it soon! Don't you worry about not getting to any of my posts straight away or at all for that matter - I love seeing you here but if you can't make it I do understand - as long as you are doing good that is all that matters! Love you Mom xxx
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@stephcjh (32327)
• United States
11 Feb 08
I have never used the self scan checkout, but my husband and my daughter have. I would rather someone else check me out because I would be so afraid to be accused of stealing somehting or not ringing something up right, especially if I have a coupon to use.
2 people like this
@mummymo (23707)
11 Feb 08
I can understand the way you feel sweety and I can't speak for the stores beside you but here they are all built so they know if something that goes on the belt hasn't been scanned! Usually there is someone there to help between about 4 to 6 lanes in case of any problems and they are so helpful! I guess we all like to do things differently and why should checking out our groceries be different! xxx
@stephcjh (32327)
• United States
13 Feb 08
Yeah. I think it is just something new that I have not had a notion to try yet. I may try it sometimes and like it. Maybe next time I go to the store and purchase just a few items, my husband or my daughter can show me how to do it.
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@TerryZ (22083)
• United States
16 Feb 08
Hi mummymo! Oh yes I love to go through self scaning. Especially if I only have a couple of items. We also have them at walmart too. Which I love. They save me so much time!Now my hubby doesnt like them and he would rather wait. Thats why I dont bring him shopping with me!hahahahah xxxx
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@mummymo (23707)
16 Feb 08
Good for you sweety! lol I can't go on shopping on my own but the other half is very good and loves the self scan as much as I do - we have quite a good pattern developed and it works out great - luckily for him! xxx
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@dana234 (2116)
• Spain
14 Feb 08
It´s almost 1am over here and I should really try to get some sleep:-)). I generally use the self scan when I go shopping. The main reason: there are no queues. Over here most people prefer waiting and having their shopping scanned by a cashier. It´s less work especially at some supermarkets where they put all your stuff in bags for you. All you have to do is pay. I prefer to this by myself if it means that I don´t have to wait. Patience is not one of my virtues. Love and hugs to you. XXX Dana
@mummymo (23707)
15 Feb 08
Hey sweety I hope you got some sleep! I know how you feel though as I haven't been sleeping too well lately myself! Patience is something I am trying hard to achieve myself and am still struggling with! I really do prefer self scan - my friends took me to the supermarket the other night and I tried going through the cashier for the first time in ages - boy it was no fun at all and I wished I had just done it myself! xxx
1 person likes this
• United States
12 Feb 08
We have the self checkouts at some stores around here. If I only have a few items then I'll use the self checkout but if I have a lot of items then I don't usually check myself out. I'll let someone else do it for me because sometimes those self checkouts drive me crazy. I'll scan something and then put it in the bag and then it will tell me I need to put my item in the bag...I already did...so quit bugging me. LOL So if I have a lot of items I don't like having to deal with the self checkouts.
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@mummymo (23707)
12 Feb 08
Yep I have had that happen but not very often! lol Guess I am just lucky - having said that sweetgirl there are many people who don't like them at all it would seem! xxx
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@miller1978 (1104)
• United States
11 Feb 08
I have used the self checkouts on occasion but prefer to have human contact. At our walmart stores they have price match for all our stores within 50 miles, so it's easier to use a regular checkout so they can do all the price match items. The town I live in only has one grocery store and it's so old fashioned there. They still have the old fold up carts to push around the store and when you get to the checkout the open up the end scoot the items out and bag them. It's kinda of nice but annoying at the same time, esp if I take my baby with me because I have to take him out of the cart and carry him to the end of the checkout area.
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@mummymo (23707)
11 Feb 08
Wow miller I can't remember those types of trolleys but I can see how annoying they could be! I can also see why you prefer the ordinary checkouts suffice to say we all have our own preferences I guess! xxxx
@kbourgerie (8781)
• United States
11 Feb 08
I really can't stand those self checkouts. It seems like every single time I use one there is always one item that it doesn't like, can't figure out, is clearance tagged and the machine doesn't recognize it or something. I avoid them now at all costs. I end up standing there waiting longer for help than I would with somebody in front of me with a couple of hundred dollars worth of groceries.
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@mummymo (23707)
11 Feb 08
Well done mrslisae - I have to say that was a great story and I am way proud of you but I will really have to remember not to upset you! lol kb I am sorry that you had bad experiences at the self scan - I guess we are lucky as there is always an assistant at our self check outs - probably one person covering about 6 lanes so if there are any problems you get help quick - espescially since her terminal is hooked up to those on the lanes! xxx
@jillhill (37383)
• United States
11 Feb 08
Our Walmart has them but not the grocery store where I shop. I have never used them so I don't really know what I would prefer! I might have to try them in the near future!
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@mummymo (23707)
11 Feb 08
It is quite fun when you first try them jillhill! I never thought I would prefer them before I tried them - now we would get upset if we had to use the cashier checkout! xxx
@kykidd (6819)
• United States
11 Feb 08
I most certainly just love the self-checkout lanes. I think I didn't used to mind shopping as much as I do now, so being able to check the items myself just leaves me less person to deal with. Sometimes I'm just not in the mood to deal with other people's mistakes, so it makes life easier. The lines seem to move a lot faster too!
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@mummymo (23707)
11 Feb 08
exactly - I do sometimes miss speaking to the cashier but it is so much easier and more inconvenient! xxxx
@JJ4Ever (4696)
• United States
20 Feb 08
I agree with you that the self-checkouts are much more common nowadays. I prefer to do the checkout process myself as long as I don't have over the 10 or 20 amount of items limit that they have posted on a sign above the checkout. Of course, I think that's not as big of an issue now that they're putting more and more self-checkouts in stores. I'd rather do the checkout process myself because, like you said, I can check the accuracy of the prices. I can also bag them myself and not have to worry about something getting smashed or disfigured. I can also take my time, which means as quick or as slow as I feel like going, (with respect to the time of those waiting in line behind me, of course). Waiting for someone to scan all of my items is really irritating at times because sometimes the item doesn't scan correctly or they have to check the price of the item. Sometimes it just makes me want to jump over the belt and do it for myself! (LOL) I think before long, there will be between one and three associates and all self-checkouts at every store. This way, stores won't have to hire as many employees, thus saving the store a whole lot of money having shoppers do everything themselves. Of course, I don't know how much the modern technology of having all of the checkout machines would cost, but I'm sure it would save time and money in the long run. Great discussion!
@mummymo (23707)
20 Feb 08
Thanks JJ4Ever and I do agree with all your points apart from one - I do think there will be more self scan checkouts but I don't see them getting rid of all cashiers - a lot of people just don't like or can't work them (weird I know lol) and I am sure that if one store tried to convert to all self scan they would lose customers and other stores would keep cashiers to get those customers! xxx
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@JJ4Ever (4696)
• United States
20 Feb 08
I know what you mean and I agree with you now that I think of it because some people just aren't technology savy, if you know what I mean. They never will be. They won't want to lose touch with a human associate because for them a machine would be much harder to work with! Excellent point. :)
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@mummymo (23707)
21 Feb 08
Yeah and the people who live alone and want the human contact! My guess is there will always be cashiers but the choice is so nice! xxx
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@bellaofchaos (11550)
• United States
12 Feb 08
yep we have them, occassionally I will use them but I have to have less than 20 items I refuse to go through with a whole shopping cart of stuff and then check myself out. because most likely have at least 2 to 3 of my kids and I want to make sure they aren't getting into anything that they shouldn't LOL so I would have to say I use the person rather then the machine more. LOL!!Have a nice day?
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@mummymo (23707)
13 Feb 08
Yeah but you are like my sister - with all your kids you need eyes in the back of your head and you can't concentrate on both at once! lol I struggle with my 2 and don;t know how you cope with your brood! lol My sister has fostered for 27 years , had 3 biological children, adopted 3 of her long term foster kids too! Right now she has my nephew who is 13, foster niece who is 9, and a foster nephew the same age and another 2 foster nephews who are 6 and 5 - 2 of them have special needs - then when the adult kids come home for holidays she has them and their partners too - boy do I sometimes feel inadequate! xxxx
1 person likes this
• United States
16 Feb 08
mummymo, the funny thing is you never know what you can deal with until you are faced with it. I multi task pretty well when I'm with the kids it's just that taking all the kids somewhere is a little bit of a chore. while I'm watching five kids I have to remember this and that ..Jeeeesh. I think i need a vacation sometimes but you never really know what your capable of until you are faced with the situations
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@mummymo (23707)
17 Feb 08
You have my total admiration bella my friend! xxx
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@gabs8513 (48715)
• United Kingdom
11 Feb 08
Huh and you talk about me being up late I told you to go to sleep when I put the Phone down See you don't listen either Ok self scan no I go to the Check outs The one time I did use it I caused havoc the stupid machine kept bleeping because I did something wrong So in the End a Member of Staff finished it of me I think they where worried in case I blew the thing up Then I asked her where I had to pay for it she looked at me as though I had escaped from somewhere, well I didn't know there was a Thing where you had to put the Money in And do you know my Kids stood away as though they where not with me and they where laughing So now I go to the Check out those self things are rubbish And yes the Kids where still laughing when we got to the car and yes I was in a strop xxxxxxxx
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@mummymo (23707)
11 Feb 08
yada yada yada At least I was in bed and not exerting myself young lady! lol I have been laughing at you doing this ever since I read the email notification for it a while ago and to be honest I can just see you doing this! It is so you and no wonder the kids distanced themselves from you! hee hee hee My advice would be that you stick to the normal checkouts Angel! xxxx
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@gabs8513 (48715)
• United Kingdom
11 Feb 08
Huh ???????????? you are suppose to feel sorry for me not laugh at me do you know how embarrassing that was I felt so dizzy Blond I don't know I bet it made your Day didn't it?????? xxxxxxxxxxx
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@mummymo (23707)
11 Feb 08
Yes it did Angel! still laughing now! xxxx
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@Sissygrl (10915)
• Canada
11 Feb 08
I LOVE the self check outs! hah for the same reasons as you mentioned, and also because when you get BULK items, lol, you can ring them in as the cheaper items and THEY NEVER KNOW lol. I used to ring in jelly belly's which are really expensive here as regular jelly beans!! but i guess i wasn't the only one doing this cause now they dont sell jelly belly's anymore. lol. Is that bad of me ? lol i love to save a few dollars.. hehe its not really stealing! i AM paying for it! *giggles*
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@mummymo (23707)
11 Feb 08
Sis you have just frightened my kids as I let out a huge roar of laughter when I read your response! lol We will let you off as you are pregnant! We have the scanners and scan the barcodes so I guess if you are the same you bought some of the cheaper ones and lots of the others and just kept scanning the cheap ones? I won't tell the kids what you said I know it would give them too many ideas! The reason they don't have jelly bellys anymore is simple - God is punishing you! PMSL xxx
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@Sissygrl (10915)
• Canada
11 Feb 08
well no, they wwould catch me that way! lol. It only works for items in the bulk section, you know the crushed peanuts, yogurt covered raisins, those types of things that you scoop out of the bin yourself and write the number on the little twist tie thing! then you got to punch in the code yourself when you get to the self scanner ;)
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@mummymo (23707)
11 Feb 08
Ok now I get it! lol We don't have that in the stores where they do self scan - maybe they have heard how you do things! lol xxxx
@Darkwing (21588)
11 Feb 08
Yes, I often use the self-scanning checkout, especially if I don't have an awful lot of shopping and am short of time. I hate queueing anyway, so to avoid that, self-scanning is the obvious way out. It's fun too! Brightest Blessings my dear friend. xxx
@mummymo (23707)
11 Feb 08
We have been using it for ages and I still enjoy it - unless there is something really heavy to be scanned then the other half has to do it! lol The kids enjoy it too and I think it helps them learn how things work! xxx
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@Darkwing (21588)
12 Feb 08
Yes, I had never thought of it that way but it must be a really good learning curve for the kids. We used to have cash registers at school with the plastic coins in, but now things have progressed, it's great for the kids to have some practice in using the new tecnologies. xxx
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@suspenseful (40316)
• Canada
11 Feb 08
We do not have self-scans at Stupid - I mean, Superstore, up here in Canada and I do not feel comfortable to use them. For one thing, what if there is a marked down sales price not registered at the cash register? And some of the goods are hard to scan so for them you would need to go to the cashier so she can write out the price for you. I have seen the cashier scan some item again and again because it did not work. So until they find a way to scan items that are hard to scan, then I will let the cashier do it for me. Besides wouldn't they have to have them paid by debit or one of those swipe credit cards?
1 person likes this
• Omagh, Northern Ireland
11 Feb 08
The ones we have accept both cash (note and coin) and card payments...reduced price items get new barcoded labels which get recognised ok...
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@mummymo (23707)
11 Feb 08
Shephersspy just said what I was going to suspensful ! Apart from the fact that here you don't have to wait on a cashier there are assistants based at the self scan who will help you with any problems! xxxx
@weemam (13377)
29 Feb 08
Well I think you can guess what my answer is , You know I love to shop and part of the fun is the wee chat with the check out operators . I never hold them back but know most of them here and Perth , Falkirk , Alloa and grangemouth and cumbernauld , So no I have never used them , I never talk to people much :) :) :) xx
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@mummymo (23707)
2 Mar 08
PMPL yeah right mam - you never talk! lol I know that you would go through the ordinary checkout and make the cashiers day with your big smile and warm personality! It would be awful if you didn't do that and make the cashiers feel good about themselves! xxx
• Pakistan
22 Feb 08
We have not such system of check out by self scanning in our country. We go to cashier and he or she scan checkout enter in calculating machine and give the printed cash memo along with the stuff we purchase right from the supermarket.
@mummymo (23707)
22 Feb 08
We have that as the norm but more and more places are getting self scan - it is lots of un and so convenient! xxx
• Canada
18 Feb 08
I don't have time for those self scanners. I prefer to get things done the right way. My vision is not very good, so I'd rather have my groccery items scanned by someone who knows what they are doing, and who can see exactly what it is that they are doing.
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@mummymo (23707)
18 Feb 08
I can totally understand why you don't want to use the self scan danish - as long as we are happy with the method we use that is all that matters, right? xxxx
@faith210 (11233)
• Philippines
12 Feb 08
Hi mummymo! Oh that is great! If that is available in our country, I would surely scan the groceries myself. I would rather do it instead of letting the cashier do the scanning because I would really could check the prices of each item. Unfortunately, here in our country we don't have that kind of service. Just my thoughts. take care and have a nice day! :)
@mummymo (23707)
12 Feb 08
Well in my area sweety we only got them last yhear - if you get them where you are you should give it a try - remember to let me know how you get on when you get the chance to try it! xxx
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