sign in • sign up
web   discussions   tasks   blogs   photos

If you break it, you pay for it. One day in Macy's Department Store,   email this discussion to a friend?

myLot reputation of 99/100. anawar (1101)   ranked 4 out of 327 in mistakes 4 years ago

I picked up a glass coffee pot from a Mr. Coffee machine. The price was so low, I considered buying it.

While deciding, it slipped from my fingers and fell to the floor. I brought the broken pot up to the salesman with sorrow in my eyes, prepared to pay for it.

He looked at me and laughed. He said they have so many of those pots that no one cares if one gets broken. He took it from my hands, set it on the shelf behind him and turned to the next customer.

If you thought you had to pay for something you broke, what would you do? surrender

 

mistakes
sponsors
Food. Next Bull Cycle?
Global Food Shortage? Invest in BION for a green future and planet now.
www.BioNitrogen.com/Invest_Today

Mutual Fund
Invest In Money Market Mutual Funds. See Exclusive Online Offers Today.
firstcountybank.com

Credit Cards For Everyone
Rebuild Credit Today With A Second Chance Credit Card!
CardWisdom.com

JanetBRudman (155) response was accepted on 7/16/2008.
denotes best response, click it to go to the best response.
tags:  bought something useless, broken good, broken merchandise, didn't have to pay, dishonesty
 
1. myLot reputation of 97/100. Grandmahelen49 (140)   4 years ago

I would have done the same thing you did. i would have brought it up to the counter and admit what i did then offer to pay for it. it's the only honest thing to do.


myLot reputation of 99/100. anawar (1101)   ranked 4 out of 327 in mistakes  4 years ago

Sometimes it's hard to be honest. High five for listening to that inner voice that guides you.

Food. Next Bull Cycle? Global Food Shortage? Invest in BION for a green future and planet now.  www.BioNitrogen.com/Invest_Today
 
2. myLot reputation of 92/100. twallace (4541)   4 years ago

Girl that is a big one; I try not to touch certain things in the store that might have to be paid for out of your pocket. But I'm surprised that you didn't have to pay for it. Macy's is a high end store they have really exspensive things and that was cool that you didn't have to worry about it. That was real nice of the sales man.


myLot reputation of 99/100. anawar (1101)   ranked 4 out of 327 in mistakes  4 years ago

twallace_ That's what was so funny. It wasn't like he was nice, more matter of fact and bored.

Macy's has incredible sales. I never set foot in the door unless there's a sale sign in there somewhere. I've bought things at Macy's on sale that cost less than buying them at a Wal-mart.

Mutual Fund Invest In Money Market Mutual Funds. See Exclusive Online Offers Today.  firstcountybank.com
 
3. myLot reputation of 88/100. StrawberryKisses (1719)   4 years ago

LOl I would have done the same thing you did lol. But the truth of the matter is if the store has no signs stating that you have to pay for things that you break you don't actually have to.

I work at a store called peavy mart and we sell lawn ornaments and farm supplies. Well one day while I was working it was crazy busy and some guy just pushed his cart to the side instead of taking it back and he hit and broke a $150 fountain he the proceeded to pick the pieces up and one of our floor guys went up and said he would take care of the mess and the guy left. I was shocked because like you I always thought if you break something you have to pay for it. That's when I asked about it and was told that there has to be a sign posted.


myLot reputation of 99/100. anawar (1101)   ranked 4 out of 327 in mistakes  4 years ago

That's a new one. I thought it was standard policy too. Lucky for the customer on that one. I wonder if it's a write-off for the store to off-set profits?

I think too much. anawar out.


myLot reputation of 88/100. StrawberryKisses (1719)  4 years ago

I always though it was standard policy as well lol. Our store is out the money now we can't send them back. I find that kinda weird but same thing happened when we recieved a broken gazebo.

Credit Cards For Everyone Rebuild Credit Today With A Second Chance Credit Card!  CardWisdom.com
 
4. myLot reputation of 93/100. mommyboo (4303)   ranked 134 out of 327 in mistakes   4 years ago

I would go admit my mistake and be prepared to pay for it! I always warn my daughter that she should only look and not touch things because if she breaks them, mommy has to pay for them, and mommy doesn't want to have to pay for something she didn't want that she cannot use because it's broken.


myLot reputation of 99/100. anawar (1101)   ranked 4 out of 327 in mistakes  4 years ago

mommyboo_ That's very sound reasoning and easy for a child to understand. As parents we're responsible for teaching kids and it's not an easy task!

What Is Mutual Fund Looking For What Is Mutual Fund? Find It Nearby With Local.com!  Local.com
 
5. myLot reputation of 93/100. SViswan (5864)   4 years ago

I always assume I have to pay for something I break. No other option than to pay up. I'm not going to pretend I didn't break anything and walk away.

Mutual Funds Learn about the Top Performing Mutual Funds, Today!  ssgaFunds.com/MutualFunds
 
6. myLot reputation of 95/100. kun2349 (10489)   4 years ago

U are lucky to be in such a good shop with understanding staffs.. haha ^_^ If not most of the time, it will be, 'once broken considered sold'..

ANd it's actually quite rare for shops to say that u need not pay but i will pay for the thing i have broke if it's my mistake ^_^

Mortgage Rates Hit 2.50% If you owe under $729k you may qualify for 3.01% APR Govt Refi Plans.  www.SeeRefinanceRates.com
 
7. myLot reputation of 99/100. mentalward (6158)   ranked 34 out of 327 in mistakes   4 years ago

I would do exactly what you did. It's the only right thing to do. Of course, if it happened to be in a store like, oh, say Tiffany's, and I broke an expensive, one-of-a-kind glass knick-knack, I would have a lot more than sorrow in my eyes! I'd be bawling like a baby, because I KNOW I'd have to pay for it!

But it really is your responsibility to pay for something you break. A lot of the time, though, I think that the reaction of the store would be the same as yours... no worries! I just couldn't live with myself if I tried to "get away with it" by not telling a salesperson or customer service.

The stores have insurance on their merchandise, so they'll get paid no matter if you have to pay for it or not. Of course, that may just be a good argument if you break something like I mentioned above.

Unfortunately, I've heard a lot of stories from my son who works at Wal Mart. There are a lot of dishonest people in this world. He's not only seen broken merchandise, obviously broken by a customer, just sitting on the shelf or floor, or even worse... empty boxes from people stealing whatever was in the box. It might be hard to steal a Mr. Coffee machine from the box, but I think you get my point. He's found a pile of empty movie cases in the restroom, and he tells me that he's seen people walking into the store, picking up something on the more expensive side like a DVD player, and take it right to customer service saying they lost the receipt, to get "their money back"!!!

Sorry, I'm rambling. It just makes me so angry when people do things like that because it usually ends up with the store raising prices to offset the stolen or broken merchandise, instead of improving security.


myLot reputation of 99/100. anawar (1101)   ranked 4 out of 327 in mistakes  4 years ago

mental_ I didn't think Walmart let anyone steal from them. I do know their return policy is lax. I know people who have done some of the things you mentioned.

I wonder what it would cost to pay for a breakage in Tiffany's. I think I'll stay out of that store to spare any chance encounters. I don't know if I would cry. In public, I can hold my composure. It's in private I break down, if at all.

I always like your rambling, you know that!

Debt Consolidation Financing Services & Resources. Search Our Leading B2B Directory.  www.business.com
 
8. myLot reputation of 97/100. ucancallmedissy (2480)   ranked 194 out of 327 in mistakes   4 years ago

Aaw? Another one anawar? I just responded to the spaghetti sauce lol
Well, it's so nice of him to not charged you for the damage. I would definitely do what you did. Willing to pay for the damaged good. But maybe each stores has their own rules.


myLot reputation of 99/100. anawar (1101)   ranked 4 out of 327 in mistakes  4 years ago

Yes, I know. A dropped coffee pot and spaghetti sauce. Dropping something in a grocery store seemed so different to me than dropping something in a department store, I had to set up two discussions. Thanks for replying to both!

Top Anti-Aging Secrets Free Report Download Reveals The Best Natural Anti-Aging Secrets  www.belmarrahealth.com/
 
9. myLot reputation of 86/100. Cocoa33 (866)   4 years ago

wow, that was nice of him. u know most stores will make u pay for it. they want to make sure they get their money for the item that was broke. they want to make sure their profits don't go down.

Anti Aging Solutions Want Beautiful Looking Skin? Try our 30-Day Risk-Free Trail.  TimelessSecret.com
 
10. myLot reputation of 97/100. lisado (986)   4 years ago

In stores that size they are used to having stuff get broken and not paid for. They ship it back to the manufacturer for a refund so they really aren't out anything, either. I'd still take the pot to customer service and pay for it if they asked, but in a large department store they expect a certain amount of breakage and don't ask you to.

In a mom & pop type of store, however, I would pay for it even if they said I didn't have to. Most of them have signs up (I've seen them in smaller shops in the mall or in the kiosks) saying if you break it you buy it so people will be more careful. Some of the stuff is handmade and can't simply be re-ordered. They don't have the wiggle room on the profit side that a large store does and breakage could hurt their bottom line.


myLot reputation of 99/100. anawar (1101)   ranked 4 out of 327 in mistakes  4 years ago

I like the smaller stores, but I'll admit, I'm a little put off when I read those signs. I feel like they are insulting my integrity.

Your explanation helps me understand the necessity for those signs. Thanks for helping me out.

If you see my response, please forgive the delayed response. Right after I posted these questions, my computers got hacked into. I only now got back online.
Thanks for understanding.

Anti Aging DMAE cream Natural Anti Aging Skincare, DMAE cream, Alpha lipoic acid  http://www.mineraldream.com/
 
sponsors
What Is Mutual Fund
Looking For What Is Mutual Fund? Find It Nearby With Local.com!
Local.com

Mutual Funds
Learn about the Top Performing Mutual Funds, Today!
ssgaFunds.com/MutualFunds

Mortgage Rates Hit 2.50%
If you owe under $729k you may qualify for 3.01% APR Govt Refi Plans.
www.SeeRefinanceRates.com

sponsors
What Is Mutual Fund
Looking For What Is Mutual Fund? Find It Nearby With Local.com!
Local.com
Mutual Funds
Learn about the Top Performing Mutual Funds, Today!
ssgaFunds.com/MutualFunds
Mortgage Rates Hit 2.50%
If you owe under $729k you may qualify for 3.01% APR Govt Refi Plans.
www.SeeRefinanceRates.com
Debt Consolidation
Financing Services & Resources. Search Our Leading B2B Directory.
www.business.com
Top Anti-Aging Secrets
Free Report Download Reveals The Best Natural Anti-Aging Secrets
www.belmarrahealth.com/
Anti Aging Solutions
Want Beautiful Looking Skin? Try our 30-Day Risk-Free Trail.
TimelessSecret.com
Anti Aging DMAE cream
Natural Anti Aging Skincare, DMAE cream, Alpha lipoic acid
http://www.mineraldream.com/
return to mylot
We are loading a word from our sponsors. No thanks, cancel loading.