Medical records available across a network...what's your opinion?  |
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| If, following healthcare reform, patient's medical records were available to all medical practitioners via a centralized network, do you believe that would be beneficial? In considering that question I would like to share my day today with you. My husband is having surgery in a few weeks. As some of you already know he is a Vietnam vet who has PTSD, has had triple bypass surgery, has degenerative rheumatoid arthritis in his spine, high blood pressure, and several other medical conditions. He's on a variety of medications to treat a variety of medical conditions. Today we went to the V.A. Medical Center in West Palm Beach for his Pre Op appointments. He also had an appointment with Pain Management, who we saw first. The change in his pain medication was added to his medical records during that visit. Our next appointment was for a chest x-ray...standard procedure. The technician noticed the marker in his chest from his triple bypass but knew what it was because it was in the medical records she also had access to. We saw the surgeon next who was able to also access his medical records. Indicated in those records was a notation from another specialist who treats him regarding the medication he has my husband on. Just prior to surgery he has to receive a very high dose of that medication and be stepped back down over a period of 2 days or he will have a serious complication. Although we mentioned this to the surgeon, he was already looking at the notation so he would have been aware of this special situation had we forgotten to mention it. He was also able to see what my husband is already taking for pain which will help him to manage the additional pain he will be in following surgery. When we met with the anesthesiologist following that appointment he noted that my husband had had a slight reaction to one general anesthetic in the past so he informed us that he would be using something else. My husband also received an EKG today, with the results added to his medical records. The anesthesiologist needed to know when he had last had a cardiac stress test and the information was right there in front of him. Because every medication my husband takes is listed in his medical records we didn't have to bring that information with us and there will be no confusion or missed medication while he's hospitalized following his surgery. All of this was not only convenient for everyone involved in my husband's care, it serves to protect him from medical errors and to help ensure that he receives the best possible care. That is the goal of the V.A. Medical Centers and I believe this system works very well. | | | | | |
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spalladino (11857)
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2 years ago
| | I'm glad you didn't have a stroke, too, and it does sound like you have an excellent hospital to go to. Because my husband has so many different medical issues it does make me more comfortable that anyone who treats him has all of his information available. We did go outside of the V.A. once, for surgery on his right carotid artery (mainly because we chose not to wait which, as it turned out, would have been safe to do) but adding those records to his V.A. files was a simple matter of filling out a form which they sent to the surgeon. Now they have those, too. | | | |
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2. stine1 (6767)
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2 years ago
| | Yes, this system can be very beneficial.I am not sure if it works that way in Germany. I think they are planning to do so... But we don't have a network, every information shall be saved on the chip of the insurance card. As I have several health issues that, I would appreciate this linking. It is really annoying having to answer the same questions over and over again regarding allergies or other health conditions. | | | | | | |
spalladino (11857)
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2 years ago
| | Yes, it is annoying and I also believe that a system like this can be lifesaving when it comes to heart disease. Before my husband had his heart attack he was not covered by the V.A. We went to the local ER several times due to chest pains, dizziness and shortness of breath. Each time he was given an EKG, diagnosed with angina and sent home. Had the ER doctors been able to access his records and see the previous test results, they may have order additional ones that would have identified the narrowing of his arteries before it became life threatening. | | | |
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3. dragon54u (15689)
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2 years ago
| | I think it's a great system that can be life-saving as long as the government doesn't get its grubby hands on it. Privacy concerns me with this system. Right now the benefits outweigh the disadvantages as long as they can keep those records secure from prying eyes. | | | | | | |
spalladino (11857)
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2 years ago
| | Dragon, the Veteran's Administration's medical centers are government run so the government does have it's grubby hands in it. It's headed by the U.S. Secretary of Veterans' Affairs, which I believe is a Cabinet position appointed by the president. As with any networked system, everyone who accesses patient records at the V.A. has to have the ability to log into the system but their access across the network is limited by protocol based on their job. As a former network administrator I can tell you that most networks are tiered in some way, limiting user access to some groups and giving full access to others. The in house pharmacy, for instance, can see the patient's medication information only and the staff who schedule appointments can only see that area of the patient's file...which comes in very handy for us since it takes over an hour to drive there so being able to schedule multiple appointments for the same day is helpful to us. Physicians, of course, have full access all patient files while the people who work in the Canteen have no access to patient files. | | | |
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4. lilwonders456 (3526)
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2 years ago
| | I agree that it sounds like it will help a lot....but I do have privacy concerns. As long as they can make sure your medical information is kept private...then I don't have issues with it. But considering how things get hacked into...and information stolen...well..I do think there is going to be issues with peoples information getting out there. | | | | | | |
spalladino (11857)
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2 years ago
| | No one can guarantee that any system will always be hackproof but there are ways to keep a network safe and the protection up to date. My question though would be, does that concern outweigh the benefits of using a networked system and are those concerns legitimate? How could an individual's medical information be used for criminal gain the way that an individual's financial information could be? My primary bank is a national chain so my personal and business financial data is on a massive network. Checks clear faster than back in the old days because of this which is something that definitely benefits my business. Does the fear of possible hacking outweigh the benefits and convenience of online banking? The Social Security Administration, Motor Vehicles Administration, Railroad Retirement Board are three other large networks that I'm aware of. | | | |
lilwonders456 (3526)
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2 years ago
| | ya and my dad and husband have both gotten letters from the government letting them know that their information has been compromised. The VA lost a few laptops with their SS numbers and other information on it...information that could be use for someone to steal their idenity and ruin their credit. SS has had the same problem. Idenity thefts are getting more tech savy...as we put more and more personal stuff on computers and databases...they find more ways to steal it. Every had your idenity stolen? It is very expensive and takes years to get fixed. Until you get it fixed your life can be ruined. It can effect your ability to get a job, get a loan, buy a house, car, all kinds of stuff. I am just saying there are risks and those risks are big. Especially to those that have their information compromised. Also I want to know who exactly would have access to the information legally. Just your doctors? Or can the government see it too? | | | |
spalladino (11857)
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2 years ago
| | I heard about the laptops that were stolen...and also recovered. It was a theft of convenience following a break in of the employee's home if I'm remembering correctly. Forensic examinations of the equipment determined that the database had not been accessed or copied. Although I didn't see the details, I do know that according to security protocols, the database was password protected so, even though this equipment was in the hands of a thief for a period of time, the information contained was still protected. Yes, identity thieves are getting more savy but security protocols are also keeping pace. With my online banking, for instance, when I enter my login, I'm taken to another screen that includes a photo that I selected along with a title for the photo that I created. This is called secondary login protection. If the screen does not look like it should, I'm not really on my bank's website so I don't enter my password. This protects customers from clicking on a fake link to the bank's website and giving a thief their login and password information. No, Lil, I've been fortunate...and careful...so we've never had our identities stolen. I'm not saying that people don't try and won't continue to try to steal the identities of others...I just don't see medical databases being targets when there are too many financial ones available to target. As far as access to medical information, I don't know the details but there are standards when it comes to the administration of any network as well as laws on the books (HIPAA) that would dictate who could access what level of information. Again, using the example of the V.A., the Pharmacy staff only have access to patient medication information, the staff who schedule appointments have less access, the phycians have full access. You use the word "government" too generally, Lil. The government is many entities. Even within the V.A. medical system, my husband's rating as 100% disabled is indicated but they have no way of knowing what his financial compensation is because that is based on other variables in addition to the 100% disability rating. | | | |
lilwonders456 (3526)
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2 years ago
| | You know who would LOVE to have access to that information...drug companies. Instead of spending millions on commericals for TV...they could just direct market people who have a certain conditions...call them, send them mailers, free samples....it would be a gold mine for them. And I hope they don't have access to it. Get dianogised with a condition...next thing you know you are getting tons of junk mail from the drug companies trying to get you to take their drug for it. | | | |
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5. hofferp (2894)
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2 years ago
| | Most of my records are automated and there are huge advantages to doing so. I'm less concerned about privacy than others, since my "history" is pretty well known to the Government, since I worked for the Army as a civilian for over 30 years. And what the Army (now the Office of Personnel Management, since I'm retired) doesn't know, the IRS does...same Government. I'd like to see the system automated (and I trust the internet/automated security, more so than the USPS and my unguarded mailbox). I just want it to happen without Government being in the middle of it. I'd like it to be a private venture without government subsidy/contract. Spalladino, I wish your husband the best in his upcoming surgery... | | | | | | |
spalladino (11857)
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2 years ago
| | Thank you for your good wishes, hofferp. Since you trust the government to handle your retirement benefits is there a specific reason why you wouldn't trust the government to handle...and safeguard...your medical records and would instead place your trust in a private entity? | | | |
hofferp (2894)
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2 years ago
| | In my case, the Government was my employer. So my employer is handling my retirement benefits. I don't want the Federal Government handling my medical records because I don't want a bigger federal government. I'd like the Federal Government to perform the functions set out in the Constitution, not much more. | | | |
spalladino (11857)
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2 years ago
| | Social Security benefits are not mentioned in the Constitution, neither are veterans' benefits. Do you also have an objection to those? | | | |
lilwonders456 (3526)
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2 years ago
| | My only object to social security and veterans benefits are they are mismanaged and poorly run by our government. They have proven themselves to be unable to run either program properly. | | | |
spalladino (11857)
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2 years ago
| | I'm not very familiar with the SSA, lil, but I do agree that the automatic denial of disability benefits 99% of the time is unfair. I don't believe that's due to mismanagement but, rather, policy...and that's really the only area I can speak to regarding them I am very familiar with the veterans' administration though, both the benefits side and the medical side. What complaints do you have or are aware of with regards to the way they run their benefits program? | | | |
lilwonders456 (3526)
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2 years ago
| | My family has had a lot of bad experiences with VA. My dad does not even bother with them anymore. Too slow...too much red tape...too little funding. As for SS...it is just about bankrupt. I have no hope of ever seeing the money I have paid into social security when I get old enough to get it back. The money paid in has been mismanaged. | | | |
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6. laglen (7665)
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2 years ago
| | I understand the convenience of this. What if somebody hacked in and took out the med info. It would take them even longer because they will count on that info. What if, in twenty years, he applies for a job (purely hypothetical) and that employer can look at that record and say no because of your medical history. I think its great that it worked so well for your husband. I hope everything works out well for him... and you. I just foresee alot of problems with this later. Right now, it is working how it is supposed to. I worry about what could come from it. | | | | | | |
spalladino (11857)
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2 years ago
| | laglen, if you were retired and applied for a job, can the employer access your social security benefit information to see how much you're getting every month? If you're collecting unemployment benefits can he access them? Only authorized users can access any network so the fear that any Tom, D1ck or Harry employer would have access to a medical network is unreasonable and also a violation of HIPAA. Another thing you have to remember about networks is that they have back up protocols. At the college I worked for we had the primary network and the satellite locations had secondary networks which were also part of the primary one. All of them ran backups overnight, every night, so if there was any kind of cyber attack, we could revert to the most recent back up to recover lost information if that became necessary. | | | |
laglen (7665)
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2 years ago
| | Spall, you are right and I agree. My concern is for the future. Do you realize that there is lobbying for opening medical record for jobs and credit right now? Do you know that they can look at you credit report for a job now? I understand the need for electronic records at this time. My issue, I DO NOT TRUST THAT IT WILL STAY PRIVATE. | | | |
spalladino (11857)
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2 years ago
| | Yes, laglen, employers have been doing credit checks for a while now and I am strongly opposed to that...especially now when so many people have taken hits to their credit rating due to the poor economy. People lobby for all kinds of stupid things. There's no way HIPAA's patient privacy legislation is going to be overturned in this way...not now or in the future. | | | |
laglen (7665)
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2 years ago
| | Spall, I am glad that you have faith in that. I bet 50 years ago people thought the same about credit. Or how about the fact that your social security card primary purpose is to track individuals for taxation purposes. Now you need it for a drivers license, insurance anything you do. I cant think of any information that the government has collected that is used strictly for its original purpose. | | | |
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7. k15682 (169)
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2 years ago
| | My husband also uses the VA medical system for his numerous medical problems. It is very convenient that all his doctors has access to his medical records. His cardiologist knows what his diabetes doctor, podiatrist and primary care docs are all doing and vice versa, EXCELLENT AND EFFICIENT. The only problem I have had is one day he went in for a PC visit and the computers were down, all patients sat in the waiting room for over 2 hours just waiting for the computers to come back up. As for the privacy issue, doesn't bother me at all. I have confidence that the canteen worker does not and will not know what ailments my husband has. | | | | | | |
spalladino (11857)
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2 years ago
| | I've never experienced a computer crash while at the V.A. but I'm sure that was frustrating! What always impresses me whenever we're there is how short the wait time is and how none of my husband's doctors or any staff member ever makes him feel like he is being rushed. Since he has anxiety, making him feel rushed is very stressful for him and brings out a fairly quick irritable response. | | | |
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8. qamarep (4087)
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2 years ago
| | wow that would be very beneficial that can only be done after the internet connection in the whole of your country | | | | | | |
spalladino (11857)
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2 years ago
| | I'm not sure what you're saying but we can connect to anywhere via the internet. | | | |
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9. irisheyes (3349)
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2 years ago
| | Absolutely, we need to have people's medical records cross referenced and available to healthcare professionals. It not only can save lives but can slso prevent fraud. I was once a caseworker and I know first hand that major welfare fraud was never the mythical welfare queens with their phony id's. Belive me, we had their number and we were pretty darn good at catching them. What we could not control was the fraud on the medical cards. People were dealing drugs from those cards and if we could have cross referenced the phramacy records, they could have electronically stopped. Anybody buying enough medication on a prescription card to kill an elephant in a week and cashing in prescriptions from 20 different doctors should have been stopped. Unfortunately, in those days (1970's-80's) the technology to easily identify them wasn't there. Now it is and it should be utilized. Back int he day, they were telling case workers and pharmacists to personally identify those people and bring charges against them. That would have given us the life expectancy of a soldier landing on the Normandy beach on D day and none of us had that much of a death wish. Making medical records easily available within the medical treatment and billing is a major way to prevent fatal mistakes as well as a major method to prevent fraud. I really think those two things outweigh any concerns about violation of prvacy. Those records are, as far as I know, not available to lay persons such as employers and as long as they are not available outside of medical treatment and medical billing, I don't seee a problem. As far as I'm concerned, it is just anothe example of how modern technology can help us. | | | | | | |
spalladino (11857)
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2 years ago
| | Speaking of prescription medication, there's a real problem down here Pain Clinics. A local television station did an undercover investigation about it and discovered that people were going to multiple doctors in order to get prescriptions for pain pills. Since there's no cross referencing, especially with large insurance carriers and self pay...who had any way of tracking what goes on there? The majority of the pills are making their way into the streets. | | | |
irisheyes (3349)
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2 years ago
| | Spalladino, it's been going on for 30 years all over this country. If it is ended now with cross referencing on a computer, it will probably save enough money to pay for a great big chunk of healthcare reform. There was a hugh expose in a major Philadelphia newspaper around 1979/80. However, back then there was no capability to put the records on line. Now there is that capability and no time could be better than now as far as I'm concerned. | | | |
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10. DrMario (1363)
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2 years ago
| | Very beneficial. A potential lifesaver I think. I do have a question that troubles me however. How is it that those records can be matched to the patient? When dealing with a long term case like your with the VA I can see where everything had been documented over time with your husband and he had the necessary information to identify himself. But in the case of those that have several providers and may be admitted at a place that isn't a regular facility, how would this person be matched to their records. Is there a secure database that is only available to providers and is everyone to carry an identification card? If there is a possibility the card may be lost, will there be a permanent identifier to prevent misuse or a mistake by a patient or a provider? I understand this worked well for your case, but don't you think that having electronic access to medical records carries the potential for unwarranted access by unauthorized viewers? If the patient isn't implanted with some sort of identifier, won't lets say, a burn victim rushed to emergency be unable to provide the identification necessary to match patient with records? Do you think the potential risks of a system like this are worth the intrusion necessary to allow it to function properly? You DO see where I'm going with this don't you? | | | | | | |
spalladino (11857)
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2 years ago
| | My husband's medical records are matched to his social security number, name and birth date, DrMario, so there's no chance of a mixup with that combination. As far as identification, aside from showing our IDs to the personnel at the entrance, he's not required to show anything anywhere else in the facility. When he arrives for an appointment and gives his name he's asked for his last 4 and his birthdate. He and I both have picture IDs (I'm covered by ChampVA) and his ID photo appears on the first screen after his doctor accesses his records. As far as a national type medical database, it also would be driven by a unique identifying number...most likely, once again, your social security number along with your name as a secondary identifier. When I was working and had Blue Cross/Blue Shield, my ID number was my social. BC/BS didn't have the birthdate identifier but I believe that's a good idea. My husband has been treated at outside facilities in the past and, in each case, we had his medical records forwarded on to the V.A. These outside facilities did, however, have to contact the V.A. if they needed additional medical related information. Regarding the risks...is the information kept by the Social Security Administration not available at any office nationwide? I don't believe that the risk of having one's medical records accessed by unauthorized viewers would be any greater than having one's social security records accessed on a secure network. Your example of a burn victim with no ID presents the same problems that hospitals encounter now. Without a medical history the medical staff must rely on others...friends or family members...to relay any medical history they are aware of. With electronic medical records it would be, in my opinion, easier to locate an injured person's history using his/her name and birthdate (from a driver's license or friend/relative) combination to come up with an initial identification. I'm not sure what intrusion you're referring to though. Right now, for instance, most people have their medical records stored in files in the offices of their doctors. How secure are these files from prying eyes? I do see where you're trying to go with this. | | | |
DrMario (1363)
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2 years ago
| | I'm actually referring to an individual "marker" or identification on or in a person that would make a positive ID. If we would make all medical records accessible at any medical facility, wouldn't we then need to make sure that "patient A" with records for "patient A" was indeed "patient A"? We both know that any electronic record can be accessed if given the right circumstances, thats a given. That trade off doesn't worry me nearly as much as the identification procedure of any given patient. If we use cards, they can be lost or not available at the time, a memorized SS number, may be acceptable for now, but the possibility for others to use a stolen number are still present. Lets say we implement a UHC and medical records are electronic... do you think it will be long before the people responsible will suggest a permanent marker on or IN each citizen to identify them. There is talk that this "identifier" will hold critical and personal information... Is this something you'd be in favor of too? | | | |
spalladino (11857)
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2 years ago
| | I knew you were trying to go there! No, I am 100% dead set against any kind of implantable ID chip for ANY reason and I don't believe it would be necessary either. As I just described to you, the V.A. medical system's ID process is actually four pronged...name, social security number, birthdate and photo. Kinda hard for someone to fake being him with his photo displayed on the screen, wouldn't you agree? If a social security number is stolen does the thief also automatically have access to the birthdate? I would also have to ask you, why would someone go to all of the trouble to obtain the information necessary in order to pretend to be someone else in a medical facility? The implantable chip technology has been around for a long time and, since it was first introduced in technical research papers, the majority view has been against using this technology on human beings. I don't see this gaining support and I don't see the general population agreeing to it so, really, it's a non-issue. | | | |
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