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ustomer Service Sucks! A Letter to the CEOs of Ame Why do companies work so hard to get customers to walk through their doors, call their telephone numbers, order their products or visit their websites, only to frustrate and infuriate them with substandard customer service? Customer Service Sucks! A Letter to the CEOs of America is a humorous, to-the-point account of why customer service in America simply must improve! As business becomes increasingly competitive, companies can no longer sit idle as their lack of service drives customers away. Learn how your company can deliver real answers to today's most pressing service concerns, and avoid becoming one of those companies that promise good service, but rarely prove it with action. Uploaded by freak369 (3130) • 2 years ago Tags: customer service, bad service, outsourcing freak369 (3130)

fast food service

has anyone ever gotten bad fast food or fast food service?i just went to hardees and received some of the oldest tasting buscuits i believe i have ever tried.this definitly isnt the first time this...

Ever found anything nasty in your food?

Have you ever found anything nasty in food you've bought or a meal in a restaurant? Did you return it and complain or did you just throw it away? I once found a thick, black human hair in a takeaway...

Do you tip even for bad service?

Let's see is it 14% or 18% of the total tab? Can't I just leave what I feel the service was worth? After all I came to the restaurant to pay for someone else to cook for me. I agreed to pay for the...

Bad service!

I love trying out new restaurants, cafes and other eating-places. However, recently when I tried out a new restaurant I was greatly disappointed with the service. The food was fabulous but the...

Worst service ever!

While I was out running errands today my mom and I popped over to our local Joanne Fabrics store to look at what they had and get some ideas for future items for our coming up Etsy shop. While I was...

Good products don’t make up for bad service … but they help

Jeffrey Kalmikoff is partner at skinnyCorp and chief creative officer at Threadless. In this article he relates what a trip to a sandwich shop can teach you about customer service.

The "Mystery" of Lousy Customer Service

By Guest Blogger, Mary Schmidt, Marketing Troubleshooter There really isn't any deep, dark mystery why customer service - in our "service" economy - is generally so bad. You just have to look at the...

3 Reasons I’m Sorry I Joined Doostang . . .

Too Secret for Me You must guess how hard I tried not to write this. I sat down, turned around, wrote several emails, found their blog and asked for help. . . . But I also think bad practice is bad...

Police Accountability Is A Good Thing

Jim Lippard points out that a site called Rate My Cop is generating some controversy from Arizona police departments who apparently consider the site an invasion of officers' privacy. The site...

'Four Hour Workweek' Guru Tells You How To Waste Less Time Hanging Out With Jerks Like Him [Bad Advi

Timothy Ferriss—remember, the bestselling gimmick-book author who "gets most of his news by asking waiters"— has become a guru to tech geeks by preaching the counterintuitive gospel of...