That was a nice option
@GardenGerty (169448)
United States
July 8, 2022 6:47pm CST
I got a new printer.
I tried to install it on my computer, but it would get to a certain place and stop every time.
I followed the onscreen instructions, again and again. Four times last night. Twice today.
Somehow, clicking around on things, I found a place where it said it would troubleshoot itself. So why not?
It did the work, fixed the problem, and I was able to print out some important paperwork that I need for something for my sister. Yahoo!!
Wish I had found that place last night. Wish I knew where it is right now.
I am sure if I need it again, I will find it again. Probably under settings or something. Yeee haw!
13 people like this
14 responses
@DaddyEvil (174322)
• United States
9 Jul 22
Don't you just love modern technology? 
3 people like this
@GardenGerty (169448)
• United States
14 Jul 22
@DaddyEvil Is it Graves disease? I hope something works.
1 person likes this
@DaddyEvil (174322)
• United States
9 Jul 22
@GardenGerty Yeah, me, too. I'd love to figure out how to get rid of the autoimmune disease that swells my eyes closed. (So far, the new shots aren't working.)
1 person likes this
@BarBaraPrz (51811)
• St. Catharines, Ontario
9 Jul 22
A slight change on "Physician, heal thyself"...
2 people like this
@GardenGerty (169448)
• United States
9 Jul 22
The drivers were on a CD, and my computer can read CD's, but there was an option to go online and download the drivers. That was going to be my next step. I am glad I was able to do this though.
1 person likes this
@GardenGerty (169448)
• United States
14 Jul 22
@LadyDuck Yes, and I will likely get those.
1 person likes this
@LadyDuck (502262)
• Italy
10 Jul 22
@GardenGerty - Now they often send online for upgrade/updates.
1 person likes this
@GardenGerty (169448)
• United States
9 Jul 22
That is how I found out mine got fried by a power surge.
1 person likes this
@GardenGerty (169448)
• United States
14 Jul 22
@RubyHawk I came home one afternoon in May and my modem was off. Not even trying to come back. Then my desktop would not turn off, but neither would it come on, and the monitor told me it got no signals. Where we are periodically has electrical outages and when the power comes back on it does so with a surge. I was surprised this time because it usually goes with a thunderstorm, but we did not have one.
1 person likes this
@RubyHawk (99367)
• Atlanta, Georgia
9 Jul 22
@GardenGerty How do you know it was a power surge and does that mean the computer is destroyed?
1 person likes this
@MarieCoyle (59149)
•
9 Jul 22
I sometimes resort to youtube videos to fix things around the house. I love that option. Glad you got it fixed.
1 person likes this
@MarieCoyle (59149)
•
15 Jul 22
@GardenGerty
Youtube has rescued me more than once. But it gives me a satisfied feeling to know that I can fix something by myself most of the time.
@luisga814 (7138)
• Quezon City, Philippines
9 Jul 22
Wow. Congratulations on the job well done. We have our printer too but can't use because the black ink cartridge has a spill.
1 person likes this
@GardenGerty (169448)
• United States
9 Jul 22
OH, that would be a mess to clean up.
1 person likes this
@luisga814 (7138)
• Quezon City, Philippines
10 Jul 22
@GardenGerty Yes. I'll be needing enough budget to fix this.
1 person likes this
@wolfgirl569 (135638)
• Marion, Ohio
9 Jul 22
Glad you got it working. They can be a pain.
1 person likes this
@RasmaSandra (97954)
• Daytona Beach, Florida
9 Jul 22
Congratulations on finding out how it works, I have not used my printer in a long time so now I will have to print something to see if it still works, I mostly used it to scan photos into the PC,
1 person likes this
@GardenGerty (169448)
• United States
9 Jul 22
Sometimes the ink dries on the heads if you do not use it often.
1 person likes this
@GardenGerty (169448)
• United States
9 Jul 22
Hopefully I will not need it again. Or maybe I will just get lucky.
1 person likes this
@LindaOHio (222280)
• United States
9 Jul 22
Kudos on finding and fixing the problem. Have a good weekend.
1 person likes this
@misunderstood_zombie (8765)
• United States
9 Jul 22
Printers can be such a pain to set up, for me anyway. It's good you were able to get it going.
1 person likes this
@GardenGerty (169448)
• United States
14 Jul 22
I had not had trouble before, but this is also a new computer.
@GardenGerty (169448)
• United States
9 Jul 22
I had done that. That may be how I found the trouble shooting button.
