My new washing machine completely died.

@MarieCoyle (43585)
May 9, 2025 1:07pm CST
Last year my washing machine died of old age--it was 11 years old. I live in a townhouse apartment; it was replaced with a new one as the expense to fix it of course was worth more than the washing machine. Now the new one, less than a year old, has thrown a fit and after some deliberation and 2 men coming to determine its issues, it is discovered that in order to fix it, it will be over $600.00, and ...yep, the parts have to come and are backordered, etc. and the company doesn't want to order a part that may take weeks, plus pay a big tariff on it. They sure don't make them like they used to, do they? Monday, I am getting yet another new washing machine! Picture from cartoonstock
21 people like this
19 responses
@AmbiePam (97937)
• United States
21h
That is crazy expensive to fix. I’m glad you are getting a new one.
4 people like this
@MarieCoyle (43585)
21h
I fear that many people will need parts for cars, machinery, etc. and the price of getting it here will make for too expensive of a fix for things. I hope not.
3 people like this
@Deepizzaguy (109417)
• Lake Charles, Louisiana
17h
Sorry to learn that your washing machine is not working anymore.
4 people like this
@MarieCoyle (43585)
15h
@Deepizzaguy I was surprised that it broke down completely.
4 people like this
@kaylachan (77499)
• Daytona Beach, Florida
21h
They sure as hell don't anymore.
3 people like this
@kaylachan (77499)
• Daytona Beach, Florida
21h
@MarieCoyle We barely use ours, so it's going strong. However, I've gotten eight years out of most of them.
2 people like this
@MarieCoyle (43585)
21h
No, they are not built to last!
2 people like this
@MarieCoyle (43585)
20h
@kaylachan This was a new building when I moved in 12 years ago and all new everything. So the first washer made it 11 years without a problem. The second washer was a new version of the first one so I had the same expectations but it did not happen that way.
2 people like this
@snowy22315 (189058)
• United States
20h
Man that is disgusting! It really shouldn't"t fail after a year. Personally I would take it up with the manufacturer And see what they are able to do. Sorry, .You seem to have really bad luck.
2 people like this
@snowy22315 (189058)
• United States
17h
@MarieCoyle I guess in these trying times it is good you are in a rental.
2 people like this
@MarieCoyle (43585)
17h
Well, I do live in a rental. So it's not my money being spent on the appliances, thankfully! But it's still a messy project, I am super busy during the week during the day, and now I get to try to plan a time for them to come--and Lowe's is notorious here for not showing up on time.
1 person likes this
@MarieCoyle (43585)
15h
@snowy22315 I thought about pursuing a small house. But I would have maintenance, etc. and mowing, I just can't mow like I used to now. Gardening is hard enough. I like picking up the phone and not paying for repair or replacement things, plus this place works out well for me at this time with the son being here.
2 people like this
@Juliaacv (53367)
• Canada
17h
Washing machines have to be the worst appliance, that I am aware of, to replace or get replacement parts. I believe that most of them come from Mexico, and they are not a huge country, but they have the chore of supplying North America with washers.
2 people like this
@Juliaacv (53367)
• Canada
16h
@MarieCoyle We bought our son a new dryer for Christmas last year, and it was 6 weeks from the time we ordered it until it was able to be delivered and set up. But......they tell us that it works wonderfully and I hope that they get alot of years of use out of it. I have always been pretty good at picking laundry appliances that last a long time.
2 people like this
@MarieCoyle (43585)
15h
@Juliaacv The best washer I ever had lasted for so, so long...it was a KitchenAid. That thing was a beast, it lasted over 20 years. I am sure your son and family were very happy to have a new dryer!
2 people like this
@MarieCoyle (43585)
17h
At least since this one wasn't a year old, the company got it replaced for free. It is the same brand as the one that lasted 11 years, the same style only newer, but this one didn't even make it 11 months!! Crazy...like I said, I think they throw them together as cheaply as possible and then charge us wild prices for what they produce!
1 person likes this
@DaddyEvil (147540)
• United States
21h
If your washer is only a year old, it should still be under warranty and cost nothing to get it replaced.
3 people like this
@DaddyEvil (147540)
• United States
20h
@MarieCoyle So you'll get a free washer, then.
1 person likes this
@MarieCoyle (43585)
20h
@DaddyEvil Yes. But then I have to get ready and clean up the mess. I guess I just wish the new one would have lasted as long as the whole one did!
2 people like this
@MarieCoyle (43585)
21h
It is costing the owner nothing as Lowe’s declared it defective.
2 people like this
@sallypup (64182)
• Centralia, Washington
21h
That's awful and scary. I hope your new one does better.
3 people like this
@MarieCoyle (43585)
21h
I only wash for two people, my son and I. I never overload my washer, and I took perfect care of it, but it has been determined to be ''defective'' so the representative service guy from Lowe's used his clout to get a new one in it's place. I hope it does better, it's so much work to get it out of the utility room, etc. and then the other one in, no matter what of course it is a mess to deal with.
3 people like this
@celticeagle (174043)
• Boise, Idaho
18h
My goodness. Things are made cheap. I read somewhere that they are doing away with people being able to fix things. The service manuals are being done away with. We had the drum wear out on the washer we had in this apartment, so we got a newer model. That was a couple of years ago. We've only lived here for about 22 years. That poor old washer did a good job for us.
1 person likes this
@celticeagle (174043)
• Boise, Idaho
16h
@MarieCoyle ........They no longer care if the product lasts very long. And with no repair, they are making a bundle. Just buy a new one. Yeah, right!
2 people like this
@MarieCoyle (43585)
15h
@celticeagle I feel like we already generate enough trash and stuff without intentionally making more. And they make things that seem to be designed not to last long at all, which is so disheartening.
1 person likes this
@MarieCoyle (43585)
17h
That is amazing. No, they just don't make them well. A lot of the parts are plastic, and they often snap and break, too.
1 person likes this
@May2k8 (18522)
• Indonesia
14h
New models now may not be made to last, that's what I often encounter. I hope you get the better!
2 people like this
@MarieCoyle (43585)
10h
I am very thankful not to have to wait on one to be ordered, etc.
1 person likes this
@marguicha (226336)
• Chile
14h
It is really a shame.
2 people like this
@MarieCoyle (43585)
10h
When things that cost so much are made cheaply, it's very frustrating. Not to mention now the entire washer is going to the recycle plant or to get stripped down for parts, when Lowe's picks it up and brings the new one. All of that money, time, and such spent and it didn't last a year. We need to get back to making products that last, not to throw out in a short period of time.
@LeaPea2417 (37810)
• Toccoa, Georgia
20h
That's awful that the new one is less than a year old and has problems.
2 people like this
@MarieCoyle (43585)
17h
Lowe's will pick it up when they bring the new one on Monday. So crazy!
1 person likes this
@wolfgirl569 (115687)
• Marion, Ohio
17h
I hope the next one lasts longer
2 people like this
@MarieCoyle (43585)
15h
Eva, me too. Even though it cost me nothing, it takes up a lot of time and there is always a mess no matter what, it seems.
2 people like this
@RasmaSandra (84683)
• Daytona Beach, Florida
18h
You are right to get a new one instead of paying that price to get this one fixed. You might like to look at this before you buy
https://www.goodhousekeeping.com/appliances/washer-reviews/g105/washing-machine-reviews/?utm
2 people like this
@MarieCoyle (43585)
17h
Thank you, I don't have to pay for it and neither do the people who own my home--this is a rental. They replaced it not a year ago with a new one, and it didn't last a year so it came under the one year warranty and the company gets it free, I'm glad. I wouldn't want to buy two washing machines each year if I were paying for it!
1 person likes this
@Fleura (31622)
• United Kingdom
21h
Gosh that's poor, after only a year. And washing machines are shockingly expensive!
2 people like this
@Fleura (31622)
• United Kingdom
19h
@MarieCoyle So far I have been lucky and have always managed to buy decent second-hand ones. The most recent cost me £20.
2 people like this
@MarieCoyle (43585)
17h
@Fleura Luckily, I do not have to pay for this, as I rent my townhouse. And the company is getting a free replacement since it didn't last a year. But it should have lasted, this is so dumb the way the companies throw these things together and then end up being trashed so fast.
2 people like this
@MarieCoyle (43585)
20h
Yes, the new one that’s coming Monday is over 1K!!
1 person likes this
@JudyEv (352783)
• Rockingham, Australia
11h
This seems such a waste a) that machines don't last long and b) that they can't be repaired relatively easily. They just become part of the mountains and mountains of landfill. And there is nothing much we can do about it.
1 person likes this
@MarieCoyle (43585)
10h
Oh, Judy. I agree. They slap stuff together and charge a big price for it, and then it's in a landfill. So frustrating.
1 person likes this
@GardenGerty (163374)
• United States
15h
Ask the repairmen which ones to avoid. It may open your eyes and save some trouble down the road.
1 person likes this
@MarieCoyle (43585)
10h
In the end, the owner of our townhouses makes the decision on the brands, etc. He does like to buy local, but seems to lean heavily toward Lowe's, which is fine--most of the time, they have what is needed in stock so the people who live here don't have to wait so long. It's an LG, which is a good brand, and the old one was an LG as well.
@jstory07 (143833)
• Roseburg, Oregon
13h
After a year was it still under warranty?
1 person likes this
@MarieCoyle (43585)
10h
It wasn't quite a year, so yes, it was under full warranty still.
@LadyDuck (473894)
• Switzerland
4h
Oh my goodness, it did not last long, I hope that mine will live longer.
@moffittjc (124177)
• Gainesville, Florida
Just now
I work in management at a national home improvement retailer, and one of my areas of responsibility is overseeing appliances that are returned as damaged or defective. Up until a year or two ago, we would get almost all of them fixed through contracted service repair techs, but now we don't fix any of them since it's too costly. The vendors (the brand manufacturers) simply give us credit for the cost of the appliance, and we recycle them on our scrap trailers. It's a shame that they won't repair them anymore, but at least we send them to a scrap yard to be recycle, instead of just thrown out. Sorry to hear your washing machine went out so quickly. Unfortunately, appliances aren't designed to last any more.
@LindaOHio (188139)
• United States
3h
I"m glad you're getting a new one. My washer lasted 20+ years. When I bought the new washer and dryer this year, I purchased an extended warranty as I don't trust the new, cheaper models.