A service agent who actually spoke English!

@TheHorse (155622)
Walnut Creek, California
June 23, 2022 5:52pm CST
I recently had some checks stolen from my mail box. No, not the $4,000 check that was stolen from me a few month ago. And not the meds that were stolen from me two or three months ago. This was more recent. Yesterday, I spoke to someone with my bank in New York who said he would cancel the stolen checks and send me some new ones for free. I asked if he could have them sent to a bank branch, as my mail box is not secure. He said he could not. So I am still vulnerable to criminals. But the cool thing was this: This guy actually spoke English! If you are American, have you ever spoken to a phone representative who spoke clear English? Did it make your day? Here in California, we are utterly unprotected against criminals. The Post Office (which I contacted) did not change the lock on my mailbox after the first crime. My apartment complex managers did nothing. The Sheriff's office gave up on the first case after I was refunded by my money manager. Because I have no history of mental illness, and no criminal record, I could probably buy a .45. But I don't want to have to buy a pistol to protect myself from crime here. Plus I SUCK with pistols. I am accurate at 30 yards with my open sight .22, but I can't hit the broad side of a barn with pistols. What would you do in my situation? Wait. That wasn't the subject of my post. Have you ever had a phone representative who spoke your language clearly? It made my day!
23 people like this
24 responses
DE
@DaddyEvil (82160)
• United States
23 Jun
Yes, Abdul, Joe (with an Indian accent), and Miguel all swore they spoke English! I don't know how you've been getting anyone who couldn't swear they speak perfect English!
5 people like this
The Horse
@TheHorse (155622)
• Walnut Creek, California
23 Jun
I did not know that Fred and John were Indian names. Maybe @Vandana7 can explain.
5 people like this
DE
@DaddyEvil (82160)
• United States
24 Jun
@TheHorse Why can't Fred and John live in India? Are you a racist?
5 people like this
The Horse
@TheHorse (155622)
• Walnut Creek, California
24 Jun
@DaddyEvil Ask Vanny.
5 people like this
Kayla Tsukino
@kaylachan (34524)
• Daytona Beach, Florida
23 Jun
I hate you had to go through that, because you can pick a mailbox way to easily. And the dismissal of your concerns, unforgivable. Some people just never learn and it's very sad to see. At any case, most of the time I am not that lucky.
3 people like this
The Horse
@TheHorse (155622)
• Walnut Creek, California
24 Jun
I have just com to accept that I will be the victim of crime now and then. At least I do not have to fight physically, like I did when I was growing up on the South Side of Chicago. Racism SUCKS.
1 person likes this
Judy Evans
@JudyEv (278971)
• Rockingham, Australia
24 Jun
I can see that is a real problem for you. There seems nothing you can do to stop the thieves. Is it possible to put a lock on your mailbox?
2 people like this
vanny
@vandana7 (90663)
• India
24 Jun
Then how will the postman put the check in there? The problem with locks is, they have a key. And keys are so easy to misplace. I am for online transfer.
3 people like this
The Horse
@TheHorse (155622)
• Walnut Creek, California
25 Jun
@vandana7 I will have to do that in the future.
2 people like this
Judy Evans
@JudyEv (278971)
• Rockingham, Australia
25 Jun
@vandana7 Most postal boxes here have a slot in a flap where they can slide the mail into the box. The lock would hold the flap closed.
2 people like this
Lena Kovadlo
@lovebuglena (36130)
• Staten Island, New York
25 Jun
I've spoken to people with American names who were clearly not American. Or at least not American American.
2 people like this
vanny
@vandana7 (90663)
• India
25 Jun
Like I am Vanny...or Vandy ...that sounds American or from English speaking world. But actual name is vandana...that is not American at all. LOL
2 people like this
Lena Kovadlo
@lovebuglena (36130)
• Staten Island, New York
25 Jun
@vandana7 I've spoken to people with an Indian accent whose name was something like Bob. Are there any Indian people named Bob? I don't think so.
2 people like this
The Horse
@TheHorse (155622)
• Walnut Creek, California
25 Jun
@lovebuglena We can ask @Vandana7 how common the name Bob is in India.
2 people like this
Greg
@xander6464 (34740)
• Wapello, Iowa
24 Jun
Isn't stealing mail still a felony and federal offense? The FBI should be looking into this.
2 people like this
vanny
@vandana7 (90663)
• India
24 Jun
No ...actually your Federal Government wants mail to be stolen. That way they can save honest citizens from any bombs that terrorists might have sent. There are simply too many terrorists around.
1 person likes this
Greg
@xander6464 (34740)
• Wapello, Iowa
24 Jun
@vandana7 No ...actually your Federal Government wants mail to be stolen. That way they can save honest citizens from any bombs that terrorists might have sent. There are simply too many terrorists around. -------------------That's pretty smart, actually. Having mail stolen is annoying but not as annoying as a bomb going off when you open a letter.
1 person likes this
The Horse
@TheHorse (155622)
• Walnut Creek, California
25 Jun
That's what I thought.
2 people like this
Anna
@LadyDuck (394551)
• Switzerland
24 Jun
Can you have a P.O.Box at the post office where to receive your mail? Are those places more safe than your mail box? If positive rent a P.O.Box. If I call local business yes, I get a phone representative who speaks my language clearly.
2 people like this
Lena Kovadlo
@lovebuglena (36130)
• Staten Island, New York
25 Jun
I bet even P.O. Boxes are not 100% safe.
1 person likes this
The Horse
@TheHorse (155622)
• Walnut Creek, California
25 Jun
@lovebuglena I don't know. I have never had one. Even in Montana.
1 person likes this
The Horse
@TheHorse (155622)
• Walnut Creek, California
25 Jun
I should consider a PO Box.
1 person likes this
Anindita Sengupta
@aninditasen (6130)
• Raurkela, India
24 Jun
In India cheques are handed to the person personally by the postman. In banks here most officials speak the local language and English too. At least I haven't such problems.
2 people like this
vanny
@vandana7 (90663)
• India
24 Jun
That is patented American problem.
1 person likes this
The Horse
@TheHorse (155622)
• Walnut Creek, California
25 Jun
Are you serious? Maybe I WILL move to India.
2 people like this
vanny
@vandana7 (90663)
• India
25 Jun
@TheHorse WELL COME.
1 person likes this
RasmaSandra
@RasmaSandra (55125)
• Daytona Beach, Florida
23 Jun
Here in Florida is I ever call anyone I usually get a recording in Spanish and then English and the person I get has a very heavy accent.
2 people like this
The Horse
@TheHorse (155622)
• Walnut Creek, California
23 Jun
Can you sometimes understand them?
2 people like this
RasmaSandra
@RasmaSandra (55125)
• Daytona Beach, Florida
23 Jun
@TheHorse not always but I keep trying, Often I have to keep asking them to repeat things,
2 people like this
The Horse
@TheHorse (155622)
• Walnut Creek, California
23 Jun
@RasmaSandra We live in interesting times.
2 people like this
Fleur
@Fleura (20382)
• United Kingdom
24 Jun
But to answer your other question, I used to have a bank account with a bank which was headquartered in Scotland, and when you called you got to speak to a representative with a lovely Glasgow accent. That was always a joy : )
2 people like this
vanny
@vandana7 (90663)
• India
24 Jun
I really don't understand you all. Why net banking cannot be used for transferring funds?
1 person likes this
Fleur
@Fleura (20382)
• United Kingdom
24 Jun
@vandana7 First, because this was 20 years ago and internet banking wasn't a 'thing' at that time. And second, because that wasn't the reason for calling.
1 person likes this
The Horse
@TheHorse (155622)
• Walnut Creek, California
25 Jun
I would enjoy that.
2 people like this
Marlina
@marlina (146820)
• Canada
24 Jun
Getting more and more difficult for that.
2 people like this
The Horse
@TheHorse (155622)
• Walnut Creek, California
25 Jun
I am ecstatic when it happens.
vanny
@vandana7 (90663)
• India
24 Jun
I don't know if you remember me having sent my audio recording to you for confirming whether it could pass off as reasonably good, because DE is inclined to make fun of Indian accent. Trust me that small bit had more than 50 retakes. LOL. You would not follow my language, and it is sprinkled with a lot of local slang and other languages. I think I am better at writing than talking or listening English.
2 people like this
The Horse
@TheHorse (155622)
• Walnut Creek, California
25 Jun
You have made it clear that you have trouble understanding spoken English. I can only imagine me trying to learn Hindi at this age.
1 person likes this
CarolDM
@CarolDM (187020)
• United States
24 Jun
I cannot recall that ever happening with my phone calls. You got lucky.
2 people like this
The Horse
@TheHorse (155622)
• Walnut Creek, California
24 Jun
I've had it happen literally three or four times!
2 people like this
Eva James
@wolfgirl569 (56325)
• Marion, Ohio
24 Jun
I would start thinking about moving for the first question. For the second I have had it happen but not very often.
2 people like this
Nocturnal Writer
@Nakitakona (49581)
• Philippines
29 Jun
Most of the mails in the post office don't have mail boxes but they're fraudulently forced open to get the money or valuables inside.
1 person likes this
The Horse
@TheHorse (155622)
• Walnut Creek, California
30 Jun
I live in an apartment complex.
1 person likes this
Nocturnal Writer
@Nakitakona (49581)
• Philippines
3 Jul
@TheHorse That's why you have your own mail box.
LindaOH
@LindaOHio (96084)
• United States
24 Jun
Yes, I just recently had an English speaking rep. I didn't have to constantly say, "Sorry?". I don't know what to do about your mailbox theft. That's a real problem.
1 person likes this
vanny
@vandana7 (90663)
• India
25 Jun
Why Pony's mail is targeted...that is the mystery I would be interested in solving.
1 person likes this
LindaOH
@LindaOHio (96084)
• United States
25 Jun
@vandana7 Maybe there is someone in the neighborhood that checks everyone's mailboxes?
The Sojourner
@TheSojourner (48471)
• United States
24 Jun
If I were in your shoes, I would go to one of those mailbox Plus places where you have a physical address with a number sign after it so it really looks like it's an apartment, but it's one of those places and it has rows of the boxes there in the establishment.
1 person likes this
vanny
@vandana7 (90663)
• India
25 Jun
Our bank locker system is like that.
1 person likes this
The Sojourner
@TheSojourner (48471)
• United States
28 Jun
1 person likes this
Fleur
@Fleura (20382)
• United Kingdom
24 Jun
Can you get a PO box?
1 person likes this
vanny
@vandana7 (90663)
• India
24 Jun
That is America.
1 person likes this
Fleur
@Fleura (20382)
• United Kingdom
24 Jun
Even if you bought a .45 you could hardly just stand by your mailbox all day and night to protect it from opportunistic thieves! And anyway you wouldn't need to as the mailman could just hand your mail directly to you!
1 person likes this
vanny
@vandana7 (90663)
• India
24 Jun
He could try....
1 person likes this
Heather Echola
@GardenGerty (145285)
• United States
24 Jun
Actually, I have, but that totally stinks about your mail box vulnerabiliy.
1 person likes this
Fae Maverick
@Fa_Maverick (8469)
• Australia
26 Jun
Put a fake parcel in your mail box thats a glitter bomb they'll take it and when they open it it will explode in a glittery ball of glory... Make sure to use biodegradable glitter though you dont want to get sued if glitter fuses to their eyeball. Yes I have. Ive also had people that are migrants speak better English than some Australians...