5/15/24 - Update on My Husband

@LindaOHio (159788)
United States
May 15, 2024 5:28am CST
Called the beloved Social Worker and asked her why my husband wasn't getting physical therapy. Told her since we are on self pay he should be getting the service instead of sitting in his bed losing his muscle tone. She said, "I will tell them". Well, when I spoke to my husband last night he said he didn't get any PT. My next step is to call the therapists myself. Left a message in the Business Office that I would need an invoice for the $1,218 charge stating dates and reason for the charges. She never called me back so I will call again today. I am really angry at the way the people in this facility take care of their responsibilities and customers. Have heard nothing about the Reconsideration. Thank you for your continued support, prayers and thoughts. Photo Credit: Pixabay
26 people like this
23 responses
@snowy22315 (171768)
• United States
15 May
I think I would call a Senior Advocate group and or Adult Protective Services and or AARP. You need an advocate. Someone to help with this rehab facility struggle. Your insurance company may even have something like that or Medicare could as well.Also, in terms of your home repairs..they might be able to recommend someone who would do it for free or low cost..although it probably wouldn't be fast
5 people like this
@snowy22315 (171768)
• United States
15 May
@LindaOHio Yes, but some of these charges that mysteriously show up might keep happening. Besides you might be able to get some helpful advice from a senior advocate or one trained to negotiate these sorts of bills.
2 people like this
@LindaOHio (159788)
• United States
15 May
As far as the $1,218 that we paid. I would be willing to go to court about this if they don't give me a rundown of what they are charging. My husband called this morning. They dressed him for physical therapy!!! Maybe my call did some good.
1 person likes this
@LindaOHio (159788)
• United States
15 May
@snowy22315 Next time I won't pay from a letter; but they seemed anxious to get the charge paid. I will take the next step if I don't get an answer from the Business Office today.
2 people like this
@Juliaacv (48915)
• Canada
15 May
I can understand your anger. It is disgusting how he has worked so hard to get to this point and now nothing more. I hope that the situation changes quickly.
4 people like this
@LindaOHio (159788)
• United States
15 May
Hubs just called me to tell me they dressed him for PT. My call may have done some good.
2 people like this
@Juliaacv (48915)
• Canada
15 May
@LindaOHio Great news.
1 person likes this
@LeaPea2417 (36641)
• Toccoa, Georgia
15 May
Maybe report them to the Better Business Bureau BBB
2 people like this
@LeaPea2417 (36641)
• Toccoa, Georgia
16 May
@LindaOHio that's true. But, when he does get out and comes home, then report them to the BBB.
1 person likes this
@TheHorse (208075)
• Walnut Creek, California
15 May
Could help.
2 people like this
@LindaOHio (159788)
• United States
16 May
I'm afraid to do it before my husband leaves. They could throw him out.
1 person likes this
@LadyDuck (461464)
• Switzerland
15 May
Those people have a terrible service, they seem not to care at all of their patients and even less to keep their relatives updated. I can understand you are angry. I hope you can hear from them today.
2 people like this
@LadyDuck (461464)
• Switzerland
15 May
@LindaOHio I hope you can receive an answer about those 1,218 dollars.
1 person likes this
@LindaOHio (159788)
• United States
16 May
@LadyDuck No call back. I have to call AGAIN.
1 person likes this
@LindaOHio (159788)
• United States
15 May
They have dressed my husband for PT!!! I will have to call again about the $1,218.
2 people like this
@just4him (309627)
• Green Bay, Wisconsin
15 May
I can feel your anger. You must be livid about the way they are taking care of your husband. I hope you hear from the insurance company today and the business office.
2 people like this
@LindaOHio (159788)
• United States
15 May
I have to call the Business Office again today. Such incompetence!
2 people like this
@just4him (309627)
• Green Bay, Wisconsin
15 May
@LindaOHio I hope you get answers.
1 person likes this
@LindaOHio (159788)
• United States
16 May
@just4him I'm still spinning my wheels.
1 person likes this
@Beestring (13531)
• Hong Kong
15 May
The people in the facility are so irresponsible.
3 people like this
@TheHorse (208075)
• Walnut Creek, California
15 May
@LindaOHio Ironic.
2 people like this
@LindaOHio (159788)
• United States
15 May
From the outside it looks like such a neat and clean facility.
2 people like this
@GardenGerty (158076)
• United States
15 May
Oh man, you must be livid.In the state of Kansas there is a volunteer advocate service that provides Ombudsmen for care home residents. The phone number is supposed to be posted visibly in public areas. Also the state "report card" telling about how many deficiencies the facility has. You might look into both of those things and also you might want to call the state department of health and human services and complain.
1 person likes this
@LindaOHio (159788)
• United States
16 May
If I don't get a rundown of what that $1,218 is for, I will need to take further steps.
@vandana7 (99235)
• India
15 May
In a way, you are doing everybody from your country a favor. They will realize what can happen, and be prepared for it. Your posts indicate the hurdles. That said, I am truly sorry for such deficient service. I would call it that, and sue the facility in our consumer forum, and win the case too. Not sure, how they look at things at your end.
2 people like this
@LindaOHio (159788)
• United States
16 May
I will leave a very negative review once my husband is out of there.
1 person likes this
@rebelann (111546)
• El Paso, Texas
15 May
Maybe it's time to find a lawyer?
2 people like this
@LindaOHio (159788)
• United States
15 May
I'd be willing to go to court over the $1,218.
1 person likes this
@FourWalls (62960)
• United States
15 May
They are such jerks. I hate that you’re going through this. It’s not good for your nerves.
2 people like this
@LindaOHio (159788)
• United States
16 May
It's all very annoying.
1 person likes this
@RasmaSandra (74462)
• Daytona Beach, Florida
15 May
I am sorry you are having these problems on top of everything else, I hope the situation gets corrected, Blessing to you and your husband and keeping him in my prayers,
1 person likes this
@LindaOHio (159788)
• United States
16 May
Thank you very much.
1 person likes this
@moffittjc (118921)
• Gainesville, Florida
16 May
It breaks my heart to hear that you are having to continue dealing with the ineptitude of the staff at that place. I really hope your husband can get home soon just so you can be rid of that place.
1 person likes this
@moffittjc (118921)
• Gainesville, Florida
18 May
@LindaOHio That is true. Certainly better than nothing.
1 person likes this
@LindaOHio (159788)
• United States
16 May
At least my husband is now getting PT.
1 person likes this
• Rupert, Idaho
15 May
I wish I knew what to say....but nothing would be helpful. Sorry to hear about all of that
1 person likes this
@LindaOHio (159788)
• United States
16 May
Thanks. It's very, very annoying.
• Rupert, Idaho
16 May
@LindaOHio I can imagine that it is....I don't think I would be able to handle all of that!
1 person likes this
• Cloverdale, Indiana
15 May
I wish there was something I could tell you to do but I can't for the life of me tell you what to do other than if you could just take him out of there & do the PT your self, but I know that's not good if you can't do what needs to be done to help him. Unless you can hire a personal Pt to do it for you.
1 person likes this
@LindaOHio (159788)
• United States
15 May
Hubs just called me. They dressed him for PT. Maybe my call did some good!
1 person likes this
@LindaOHio (159788)
• United States
16 May
@2ndchances24 It better be Monday through Friday because we are on self-pay now.
1 person likes this
• Cloverdale, Indiana
15 May
@LindaOHio Maybe, but how long will it last??
1 person likes this
@Tampa_girl7 (49352)
• United States
15 May
What a frustrating situation. I hope that it is all resolved soon.
1 person likes this
@LindaOHio (159788)
• United States
16 May
I hope so too! I'm really annoyed.
1 person likes this
• United States
15 May
I know how frustrated you are and it just boggles my mind how you don't ever seem to get a call back or an answer to any of your questions.
1 person likes this
@LindaOHio (159788)
• United States
16 May
I'm very suspicious of that $1,218. I think she can't explain it because it's an erroneous charge.
@sallypup (58487)
• Centralia, Washington
15 May
I hear you. You don't need to have a stroke over the stupidity of others.
1 person likes this
@LindaOHio (159788)
• United States
16 May
The staff there is so annoying.
1 person likes this
@TheHorse (208075)
• Walnut Creek, California
15 May
Is there an agency that oversees them you can call?
1 person likes this
@LindaOHio (159788)
• United States
16 May
Yes. If I don't get an answer on the $1.218, I need to take further steps.
@Shiva49 (26268)
• Singapore
15 May
I am sorry that you are left in limbo. They should respond to your requests and keep you informed.
1 person likes this
@LindaOHio (159788)
• United States
16 May
Yes, they certainly should.
1 person likes this
@dya80dya (34509)
15 May
I would be angry too if I were you.
1 person likes this
@LindaOHio (159788)
• United States
16 May
It's all very annoying.