I Didn't Order This.
By vikingswest
@Vikingswest1 (6855)
United States
July 15, 2025 10:36pm CST
If you make an order for grocery delivery and it comes with extra items that you didn't order or pay for, what is your first reaction?
Do you shout with glee for the free food?
Do you contact the store and inform them immediately?
Do you feel bad but put away the freebies anyway?
If you are shorted items it's likely that you'll contact them and ask for a refund. So with items that you didn't order, do you contact them immediately or later or not at all?
Do you put your toilet paper over the top of the roll or drape it behind?
7 people like this
7 responses
@DaddyEvil (153352)
• United States
10h
I'd contact the store immediately...
And toilet paper always comes over the top or I can't find the end of it. 
(Pretty doesn't always pay attention and I end up switching it.)
(Pretty doesn't always pay attention and I end up switching it.)2 people like this
@Vikingswest1 (6855)
• United States
10h
I'm with you on both.
I got frozen buttermilk vanilla waffles, a salad mix and a bucket of potato salad this time. I got microwave popcorn and stuff for s'more last time and two racks of pork ribs the time before.
I contacted the store right away, they thanked me for being honest and said I was free to eat the products, donate them or discard them.
1 person likes this
@DaddyEvil (153352)
• United States
10h
@Vikingswest1 One of us always has to physically go to the stores here. Nothing delivers. Our city is too small for deliveries. (Except today the pharmacy said they'd deliver our prescriptions on Thursday and we had to be home, then told me that they deliver between 11 am and 4 pm... That's fine, we rarely leave the house anymore. I've been out of some of my prescription for two weeks and have been feeling the lack.)
1 person likes this
@Vikingswest1 (6855)
• United States
10h
@DaddyEvil
I am lucky. I live in a small town too but three major grocery stores delivers and my pharmacy delivers too. The pharmacy delivers for free, the grocery stores charge a fee.
That can be dangerous to go without prescriptions for two weeks. Mine are delivered using the USPS. Maybe you could call to see if they can mail your prescriptions. The worst they can say is no. Worth a try.
1 person likes this
@Vikingswest1 (6855)
• United States
7h
That's what I did. In fact this is the third time this has happened. Each time I contacted the store, they said I could keep the items. I wonder if frozen buttermilk vanilla waffles are good? I'll find out tomorrow, lol.
1 person likes this
@Vikingswest1 (6855)
• United States
6h
@JudyEv
You're right.
It might be partly because the chain of possession wasn't kept secure. If I tampered with, didn't refrigerate properly or otherwise mishandled the products, it could be a liability for the store if someone got sick after consuming the item.
Me? Since they gave them to me, I'll be eating waffles for breakfast, potato salad with lunch and a salad with dinner, lol.
1 person likes this
@JudyEv (358596)
• Rockingham, Australia
6h
@Vikingswest1 I suppose letting you keep the items is less trouble and less wasteful than trying to pick them up or whatever.
1 person likes this
@Vikingswest1 (6855)
• United States
8h
Yep. That's what they do. Every time.
I got two racks of ribs one time. 30 bucks worth. They tasted better than the ones I paid for, lol.
@wolfgirl569 (119308)
• Marion, Ohio
50m
I would contact them if I could get delivery.
Toilet paper doesn't matter
@NJChicaa (123629)
• United States
9m
If it is something I'll use I'm just happy and put it away. If I can't I ask neighbors or offer whatever it is on the local FB group. The store won't take returns so I don't bother contacting them.
And yes I 100% ask for a refund when items are missing. The problem is that Instacart assigns shoppers like 3 orders at a time and things often get mixed up. A couple of times my whole order was delivered to an apartment in another building. I told them to reshop it and somehow (I don't even remember how) I wound up finding it at someone's door a few buildings over. Double groceries.
@Vikingswest1 (6855)
• United States
10h
Agreed. If they say I can keep it, I will.
I wonder if frozen buttermilk vanilla waffles are any good?
1 person likes this
@Mshafeeq (2242)
• Kuwait, Kuwait
10h
@Vikingswest1 once I had the frozen waffles it was good
1 person likes this
@LooeyVille (65)
• United States
3h
I've contacted them immediately and they always tell me to just keep it.
Toilet paper goes over the top.
