I Didn't Order This.

I'm with you on both. I got frozen buttermilk vanilla waffles, a salad mix and a bucket of potato salad this time. I got microwave popcorn and stuff for s'more last time and two racks of pork ribs the time before. I contacted the store right away, they thanked me for being honest and said I was free to eat the products, donate them or discard them.

@Vikingswest1 One of us always has to physically go to the stores here. Nothing delivers. Our city is too small for deliveries. (Except today the pharmacy said they'd deliver our prescriptions on Thursday and we had to be home, then told me that they deliver between 11 am and 4 pm... That's fine, we rarely leave the house anymore. I've been out of some of my prescription for two weeks and have been feeling the lack.)

@DaddyEvil I am lucky. I live in a small town too but three major grocery stores delivers and my pharmacy delivers too. The pharmacy delivers for free, the grocery stores charge a fee. That can be dangerous to go without prescriptions for two weeks. Mine are delivered using the USPS. Maybe you could call to see if they can mail your prescriptions. The worst they can say is no. Worth a try.

Best part is, if you notify them, they always let you keep them anyway. I have received some pretty good freebies over the past few years. I agree. Over the top works best.

@Traceyjayne Yes. Once the store loses the chain of possession, the product becomes a liability.

@Vikingswest1 I have returned things in the past , either in person or phoned but I have always been told to keep the items ….in the great scheme of things I guess it’s easier for the stores to replace the items for the correct person and not have to worry about returns. Also food items that were kept in a fridge or freezer would be thrown away if they were returned as the store couldn’t sell them again as they couldn’t guarantee that the food had been kept at the correct temperature. I have been told that by a member of staff and it does make sense.

I take for granted that everyone can get delivery. That's too bad. Honestly, I'd rather pick out my own groceries but I am currently unable to drive. My wife can't drive due to an amputation and the fact that my cars are manual and not automatic. Not that she could drive very well before the surgery, lol. "The original patent from the 1800s for the idea for perforated toilet paper actually shows it's meant to hang over the top," explains Mr Iredale, whose team tests whitegoods, laundry products and toilet paper. Indeed, back in 1891 the inventor of perforated toilet paper, Seth Wheeler, illustrated the loo roll with the paper going up and over the roll. Hahah

@Vikingswest1 We are in the middle of nowhere. So no delivery from anyone.

@wolfgirl569 That's a shame. It's really a nice convenience.

That's what I did. In fact this is the third time this has happened. Each time I contacted the store, they said I could keep the items. I wonder if frozen buttermilk vanilla waffles are good? I'll find out tomorrow, lol.

@JudyEv You're right. It might be partly because the chain of possession wasn't kept secure. If I tampered with, didn't refrigerate properly or otherwise mishandled the products, it could be a liability for the store if someone got sick after consuming the item. Me? Since they gave them to me, I'll be eating waffles for breakfast, potato salad with lunch and a salad with dinner, lol.

@Vikingswest1 I suppose letting you keep the items is less trouble and less wasteful than trying to pick them up or whatever.

I'm currently unable to use my vehicles. My vision won't allow me to drive and my wife can't drive a manual transmission with one leg, lol. I'm really happy that I can have grocery and pharmacy delivery so I am very quick to contact them (online) to tell them my order included extra items. They always thank me and say I can keep it, give it away or dispose of it. When they get my order wrong, I complain right away and they fix it. When orders arrive without mistakes, I give positive feedback. The driver gets tipped either way.

@MommyOfEli2013 Meee toooo.

@Vikingswest1 Well that is good you have the option for delivery. I was just saying we don't live in a place that we have that option. I am glad you have that option to be able to get the things you need.

The people that don't like rubbing their rectum and drying with a towel, lol.

@Ineeddentures Trees are renewable. Used as tp, flushed and then separated at the water treatment plant, then used for fertilizer for trees. Perfect cycle. Have you seen the US? We have more trees than we could ever use. Plus the environmentalists demand that a tree is planted for every one harvested. Ten years later, we cut then down again and plant another...

@Vikingswest1 For the.good of the planet we need to stop cutting trees down and making them into toilet paper

@Vikingswest1 I guess they figure that they lose too much $$ if they send someone out to pickup. Since that person could be doing another delivery.

@kareng Yes and they can't guarantee that I stored the product or tampered with it

Yep. That's what they do. Every time. I got two racks of ribs one time. 30 bucks worth. They tasted better than the ones I paid for, lol.

@Vikingswest1 I haven't received many slow orders, as the store has a 2 hour window and if the order isn't here I can request a refund.

I would imagine many mistakes are made with all the orders they get. My market is always good about refunds and has allowed me to keep any extra items delivered by mistake. I DO get slow orders sometimes that won't arrive on time but not too often.

@Fishmomma Same deal here. Two hour windows. But I have had my orders mark delayed several times.

I won't steal. If they say to keep items, I will though. Both Amazon and Walmart are very good about returns or refunds for missing items.

@Vikingswest1 Yeah, they're both good.

The grocery deliveries out this way are pretty good normally. When mistakes are made, they try to fix it.

@Vikingswest1

Yay! I'll always complain if they mess things up but I'll always let them know if I received extra items. They get positive feedback when it's right plus a tip and negative feedback when it's wrong. The driver still gets a tip though. I give them the, Don't play baseball on the freeway tip, lol.

I always tip the driver's that deliver my orders. They work hard and can't control if stores make mistakes.

@Vikingswest1 THats nice. Just to clarify, I didn't intend to say anything directed at you. Was just sharing about what my sister did and why. And yes you're right they can't control.

I know that the store will just let me keep the items, but I contact them every time anyway. I feel bad if the delivery driver gets stuck replacing items or has some penalty but you're right, the delivery person should be more organized. Over the top. Me too.

@Vikingswest1

Agreed. If they say I can keep it, I will. I wonder if frozen buttermilk vanilla waffles are any good?

@Mshafeeq I may try them tomorrow morning.

@Vikingswest1 once I had the frozen waffles it was good

I agree. I contact the store as soon as I see the mistake. They always allow me to keep it, donate it or dispose of it. I put my paper over the top, lol.

@Vikingswest1

They have always said that I could just keep them. I have had groceries delivered here for a couple of years now. Since I don't drive, it's really nice that they'll deliver them. They do a pretty good job picking out produce too. I'm usually picky when it comes to produce.

I have got freebies several times. When I contact them to let them know, they always tell me to go ahead and use it, donate it or discard it. Over the top is the correct way

They have left me with some nice prizes in the past year. I always contact them but they always tell me to keep them. Freebies are nice, lol.

@thislittlepennyearns Mine have flown the nest. We don't run out of anything anymore. My boy comes to visit and the first place he goes is in the pantry. Then the fridge. Then the freezer.

@Vikingswest1 Yeah they are. Especially with two kids trying to eat us out of house and home. Kids eat everything especially during summer when they are home all the time.

I did. I had a feeling you would want to contact them right away too. They always say to just keep the items.

Yes. I agree on both statements.